You guys are doing great but your exchange rate is low compared to other
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Mehr ansehen
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Mehr ansehen
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Kontaktinformationen
Vereinigte Staaten
- Hello@afriex.co
- afriex.co
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They are trustworthy
They are trustworthy, reliable, good service and transparent 🥰🥰🥰
I didn’t get my 2% cash back when I…
I didn’t get my 2% cash back when I sent money to Ghana. It has happened two times!
Poor transaction service
Poor transaction service. Haven't receive my money since yesterday. Will nit recommend to anyone if the person needs his/her money urgently
Quick and easy transaction
I was looking for a way of sending funds to my relative in school and this company provided a fast and smart way for me without any sweat.
Thank you very much. Keep it up
THE TRANSACTION IS NOT COMPLETED AND I…
THE TRANSACTION IS NOT COMPLETED AND I GOT AN EMAIL THAT IT WAS COMPLETED BUT MY PARTNER HAS NOT YET HAD THE MONEY. WHAT IS GOING ON??? TELL ME WHERE MY MONEY IS OR CANCEL THE TRANSACTION.
Have been use Afriex for the pass 9…
Have been use Afriex for the pass 9 years I have no regrets. The customers service are good and efficient.
Helpful
The way they treat me when I have a problem. They get on it and get it resolved
Need to improve transfers to Ghana
Need to improve transfers to Ghana. I have one pending transactions for hours now. Bummer
The transfer has been fast and seamless.
The transfer has been fast and seamless.
A nicest Money transfer app i ever seen
A nicest Money transfer app i ever seen
Not until the last customer service…
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I sent message I even spoke with one and rather getting result a repeat of template was sent to me to send screenshot of transaction which I had sent 3 times earlier. So in my opinion there is a disconnect amongst your team. You guys should learn from the Lady Excel what did she do right that gave the result.
To the lady called Excel I give 5 stars but to Afriex its a 3.
It took you guys 3month (Oct-Jan( to resolve an October and Jan issue.
Guys please don’t use this app they are…
Guys please don’t use this app they are big scams
My transaction was unsuccessful
My transaction was unsuccessful, due to no fault of mine. Afriex issued the refund to my wallet rather than to my original payment method (debit card). When I contacted Afriex, I was told I could either repeat the transaction or transfer the funds from my wallet to a bank account. I told Afriex I couldn't resend the transaction since the transaction was unsuccessful the first time, so my only option was to transfer the funds out of the wallet to my bank account- this is where I ran into problems. Their system will charge me $20 to make the transfer. Since I never made the transaction payment from my wallet in the first place, I did not want to be penalized $20 for something that was obviously Afriex's fault. All 13 of my emails to their customer service and support desk fell on deaf ears. They responded back to all 13 emails with the same message- repeat the transaction or transfer the funds from wallet to a bank account. This is completely unacceptable that Afriex is charging its customers for its own failure to process transfer transactions as requested by its customers.
Poor service provider
They are very poor service provider sent money since 4th of January, the money is yet to enter my euro account. They also charge high
DO NOT USE THIS APP
DO NOT USE THIS APP – TOTAL SCAM
Afriex is one of the worst apps I have ever used. I sent $4,000 through this app to the United Kingdom, and the money was never delivered. After that, they completely stopped responding to my messages. No updates, no refund, no accountability.
They advertise that they send money to different countries, but that is not true. If something goes wrong, you are on your own. Their customer support is basically nonexistent once they have your money.
This app took $4,000 of my hard-earned money, and I am still waiting with no resolution. That is unacceptable and extremely suspicious.
Do NOT use this app if you love yourself, your money, or your peace of mind. There are much safer and more reliable options out there. Stay far away from Afriex.
NIGERIA SCAMMED UK
Your GBP account is being used for fraudulent transactions on the NOONES platform. Many British people have been scammed by Nigeria!!!!
This company is a complete scam
This company is a complete scam, I have transferred some funds into my wallet to do a transaction and later changed my mind. Normally, the platform presents a withdrawal option to transfer your funds back into your account using Interac in Canada, but I have been trying for the past four days. The worst thing is you call customer service and the keep playing around using fake apologizing words with no action. I have requested to speak to management and they say, everyone is in a meeting. Pleased! Stay away from this scam scheme. I am contacting the business bureau.
Thank you
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








