You guys are doing great but your exchange rate is low compared to other
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app... Mehr ansehen
Not until the last customer service personnel (Excel......) attended to me 2 days ago and she actually followed through and ensured my matter was resolved. The other agents didnt do anything. I s... Mehr ansehen
I am so so grateful to have Afriex because they are very consistent and very helpful when something doesn’t sit right. I have been telling family members about the app so we can all send funds through... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Send and receive money instantly in minutes. Best exchange rates, with no-fee transfers. Safely send money around the world.
Kontaktinformationen
Vereinigte Staaten
- Hello@afriex.co
- afriex.co
3,6
Akzeptabel
1124 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
They don’t protect your information and…
They don’t protect your information and don’t check fraud use. If you report issues on fraud they don’t do anything to protect your information or investigate
30. November 2025
I tried funding my account and no funds reflected.
I tried funding my account, for more than 24hrs the funds never reflected in my account, customer service keep asking and and the same queations everyday, very frustrating , This is the last time i will use this app, home they are not into financial fraud.
22. November 2025
Bewertung ohne vorherige Einladung
Afriex's transfer process is fairly…
Afriex's transfer process is fairly straight forward and very quick. Tracking activity is available. When notifications are selected, the status of each transfer is provided in real time.
8. Oktober 2025
Leurs taux sont abordables par rapport…
Leurs taux sont abordables par rapport à ceux des concurrents
8. Oktober 2025
The have a very weak customer service…
The have a very weak customer service and whole organization, a simple problem will take like two months to resolve, you still really need to work more to improve your services to customers otherwise it’s a No
1. November 2025
Afriex experience
I only encountered challenges when setting up the app, for weeks I couldn’t get past signing up so I sent mail to the team which they responded and then I was able to sign up and started using the app and it has been seem less and hitch free! No downtime ,prompt delivery of deposits and transfers! I now enjoy using the app !
1. November 2025
Antwort von Afriex
That is not the kind of experience we aim for, Danielle. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.
It was a smooth experience in that once…
It was a smooth experience in that once I reloaded, the information of the recipient the money was delivered in minutes. Before then, the system had changed the information of the recipient.
30. Oktober 2025
Antwort von Afriex
Thank you for your feedback and for rating us! We’re glad to know your transaction was successful. Your feedback helps us improve, and we’ll continue striving to deliver even better experiences.
The app was unable to perform the whole…
The app was unable to perform the whole essence of downloading it.
29. Oktober 2025
Antwort von Afriex
That is not the kind of experience we aim for. We want to make things right. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.
The app doesn’t open it’s just loading…
The app doesn’t open it’s just loading and i have some money locked up there i am really displeased
30. Oktober 2025
Antwort von Afriex
We understand how frustrating that can be, especially when you’re just trying to access your account, Nduka. Please ensure your app is updated to the latest version and try again. If you’re still experiencing the issue, kindly reach out to us at complaints@afriex.co with a brief description and a screenshot of the concern so we can assist you better.
Antwort von Afriex
Thanks for the amazing feedback and for rating us, Thomas. It really helps us keep going and delivering our best!
Made a withdrawal of my salary and it’s…
Made a withdrawal of my salary and it’s went great, I wasn’t expecting anything like this service because of the other company that’s have been banking with. This a company is reliable, safe and secure… I don’t have to worry anymore after using this for international purposes
29. Oktober 2025
Antwort von Afriex
We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app. We’ll keep offering you the best rates and even better experiences!
THEY STOLE MY MONEY
THEY STOLE MY MONEY
it's been 3 days now since I transfer money from Nigeria to my France Bank account account my money never arrived even when I was debited, still waiting for them to find a solution for this
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Afriex
That is not the kind of experience we aim for, ONI. We’d love to take a look at this transaction. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to complaints@afriex.co, and our team will step in to help.
Antwort von Afriex
We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!
Antwort von Afriex
We understand how frustrating that can be, especially when you’re just trying to access your account. Please ensure your app is updated to the latest version and try again. If you’re still experiencing the issue, kindly reach out to us at hello@afriex.co with a brief description and a screenshot of the concern so we can assist you better.
Antwort von Afriex
Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!
Antwort von Afriex
We’re sorry to hear that you had a bad experience. That is not the kind of experience we aim for. Afriex is a secure platform built for seamless transfers, not frustration. Please send the full details of what happened to hello@afriex.co, and our team will step in to help.
Antwort von Afriex
We love to hear this! Thanks for the amazing feedback and for rating us. We’re so glad you love the Afriex app!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.