I can't praise this company enough. The whole process from 1st call to mortgage offer just over a week!!! Becky and Danielle looked after the application, keeping us updated almost daily and making su... Mehr ansehen
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Das sagen Bewerter
I cannot recommend mark enough. My mortgage was far from straightforward but he worked tirelessly to find the right lender and solution for me. The company were always quick to respond to messages and... Mehr ansehen
After looking to remortgage for some time and coming up against advisors that were judgemental and unhelpful it was a breathe of fresh air to speak to these guys. I initially spoke to Ashley who was s... Mehr ansehen
I'm very grateful to When the Bank Says No because as a self-employed person it was hard for me to get a mortgage and I had tried two brokers already. Ashley, Sam and the rest of the team were very he... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.
Kontaktinformationen
Oak House, Sutton Quay Busines, WA7 3EH, Frodsham, Vereinigtes Königreich
- 01615038603
- Hello@whenthebanksaysno.co.uk
- alderrose.co.uk
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I cannot recommend mark enough
I cannot recommend mark enough. My mortgage was far from straightforward but he worked tirelessly to find the right lender and solution for me. The company were always quick to respond to messages and any questions that I had would highly recommend
Really great service would highly…
Really great service would highly recommend.
Caring, nonjudgmental and empathetic. Top class service
After looking to remortgage for some time and coming up against advisors that were judgemental and unhelpful it was a breathe of fresh air to speak to these guys. I initially spoke to Ashley who was so caring and empathetic to my situation and was able to help me sort my remortgage out with no stress at all. I then spoke to Becky who was equally helpful and lovely. The app was easy to use and now have a mortgage offer. I would highly recommend ‘when the bank says no to everyone.
I can't praise this company enough
I can't praise this company enough. The whole process from 1st call to mortgage offer just over a week!!! Becky and Danielle looked after the application, keeping us updated almost daily and making sure that we knew what was happening all the time to ensure a smooth and de-stressed process. They were so friendly and relatable and I can't praise them both enough. Thank for making a dream come true and for you excellent customer services. I would highly recommend you.
Applied for remortgage with when the…
Applied for remortgage with when the bank says no. From start to finish they couldn’t be helpful enough. Mine was quite complex and didn’t think I would be able to achieve my goal but we got there! I would like to say a special thankyou to Ashley and Beckie who were both brilliant and went above and beyond to help me get my remortgage. Thanks again appreciate it so much
WHEN THE BANK SAYS NO. THESE SAID YES!!!!😊
I want to start by thanking Rachel and Richard for the time and effort they have put in to sorting my remortgage out. 12 months ago I was told by another broker to sell my house there's nothing they can do. No one will give you a remortgage. Come back to us in 12 months. After nearly giving up I come across WHEN THE BANK SAYS NO. They have helped me massively. I can not thank them enough. No more sleepless night worrying bout what am I going to do... Thank you again Rachel and Richard for sorting it. You both are ⭐⭐⭐⭐⭐
WTBSN are amazing
WTBSN are amazing. They went above and beyond expectations in securing our mortgage. Great advise, very helpful and timely, especially as we had deadlines to meet. They made what can be a daunting process extremely comfortable with regular updates. Highly recommend!
I'm glad I found them
I'm very grateful to When the Bank Says No because as a self-employed person it was hard for me to get a mortgage and I had tried two brokers already. Ashley, Sam and the rest of the team were very helpful and stayed in touch throughout the conveyancing process to make sure everything went smoothly. Without them I would not have been able to buy the home I did so I'm very pleased that I found them.
Fantastic
After being left with some arrears on my current mortgage from the other party, I thought it would be impossible to get a mortgage on my own, but Richard & Rachael have pulled out all the stops & helped me achieve my dream of owning my own home, the communication is fantastic, sending documents through the app makes everything so easy, I couldn’t of asked for a better service, I would highly recommend when the bank says no, when you think it’s impossible to get a mortgage they make it possible
Becky and Daniel were honestly Amazing…
Becky and Daniel were honestly Amazing helping me through all the way with securing me my offer
Couldn’t recommend enough they were both fabulous thank you
The team were brilliant every step of…
The team were brilliant every step of the way, would highly recommend them.
Beckie & Lucy were very helpful from…
Beckie & Lucy were very helpful from start to finish, always at the end of the phoned if needed
Very helpful Lucy and Rachel are a fab…
Very helpful Lucy and Rachel are a fab team and if you got any questions they answer them straight away always the other end of the app and really friendly.
Thank you for all your help
Billy and Rachael were fantastic
Billy and Rachael were fantastic. Couldn’t have been more helpful! Highly recommend.
Being kept in touch and speedy in…
Being kept in touch and speedy in getting results and I would definitely recommend this service. Becky and Lucy were exceptional in there work
We found a the experience very good the…
We found a the experience very good the advice was clear they showed a lot of patience and understanding when we struggled a little bit with everything being electronic
Great service hard working people
Well what can I say it's been a fantastic experience and the customer service is out of this world from first contact with Richard who was assisted by Samuel and Rachel they have all worked really hard and kept me updated along the way thanks very much for your help and advice
Fast service
I recently arranged some additional borrowing and was really impressed with how quick and straightforward the whole process was. I first spoke to Naheela on Saturday evening, and by Wednesday the loan was already completed. Both Naheela and Gus were fantastic – they answered all my queries promptly and clearly, making everything easy to follow. The service was efficient, friendly, and completely hassle-free. Highly recommend!
Helped me on 2 occasions...
I've used WTBSN on 2 occasions in the past 9 months, exceptional service on both occasions, helping me secure the funding I needed on both occasions, where others had failed. Don't hesitate to give them a try.
When the bank says no,give these a go!
After being refused by my bank for a mortgage, a work colleague suggested I try alder rose mortgage broker (when the bank says no)
They found me a mortgage to suit my needs and both Danielle (my mortgage advisor) and Rachel were always just a phone call away to guide me through the mortgage process.
I would definitely recommend alder rose (when the bank says no) to other people.
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