I’m referring to https aaliyacollections Honestly, the quality of their abayas and style were very nice. But their returns policy and customer service is so terrible that I wouldn’t use them again... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Review for Aaliya Collections HORRENDOUS CUSTOMER SERVICE DO NOT ORDER!!!!!! Ordered an abayah which was the wrong size & wanted to return within 14 days as per outlined on website. They tried to tel... Mehr ansehen
I ordered expensive abayas from Aaliyah Collection, and all were of poor quality. I returned them within the 14-day refund window, and my tracking confirms they were delivered. However, the company ha... Mehr ansehen
Unclear product photos meant I purchased an item and was then told it’s non refundable (all I wanted was an exchange) and also non exchangeable. Product quality itself is also not great (thin cotton,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Alila Collection offers stylish yet modest clothing. Browse our luxurious collection.
Kontaktinformationen
Vereinigtes Königreich
- info@alilacollection.com
- alilacollection.co.uk
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106 Bewertungen
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Very good service
5. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Shahnaz
Thank you so much for your kind words - much appreciated!
Hope to see you soon
Team Alila
Amazing Abaya’s
Best abaya’s, the quality is amazing. Got loads of compliments. Best customer service!
4. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Linda
Thank you for taking the time to leave us such amazing feedback! We are so glad you’re happy with your purchase!
Much appreciated
Team Alila
5 star rating amazing service and…
5 star rating amazing service and brilliant quality abaya absolutely loved it this is my second purchase from Alila will shop again.
17. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hey Salma
Thank you so much for taking the time to leave us a review.
We are so glad you’re happy with the service and your purchases!
We hope to see you again soon!
Many thanks
Team Alila
Good service and delivery.
17. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Sobia
Thank you so much for leaving us a review.
We are pleased you’re satisfied with the customer service you received.
Thank you
Team Alila
Stunning Abaya
Absolutely love my new purchase the colour is stunning and so is the style and fitting. Thankyou once again.
10. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Nazia
We hope you’re well.
Thank you so much for leaving us this review.
Amazing feedback, we are so glad you’re happy with your purchase :)
Love all at Alila
Very pleased with the purchase quick…
Very pleased with the purchase quick delivery love packaging !
10. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hey Aisha,
Thank you so much for leaving us this review!
We’re so pleased you are happy with your purchase!
Love all at team Alila
Beautiful clean stitching
Beautiful clean stitching, true sizing & pretty design. Very happy & excited for new suits on your site x Yasmin x
10. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Yasmin
We hope you’re well.
Thank you for taking the time out to leave us a review. We are so glad your happy with your purchases!
Love team Alila
Great quality sunglasses
Great quality sunglasses, well packaged and timely delivery. Can’t fault the service!
10. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Sunia
We hope you’re well.
Thank you so much for your feedback, we are glad you’re happy with your sunglasses!
Much appreciated
Team Alila
Brilliant service with stunning outfits
I don’t ever write reviews unless I’m very very impressed by a service or a product but I have literally ordered everything off Alila. The quality is amazing, the customer service is amazing and the outfits are stunning. It’s one of the best places I have ordered my modest clothing from. I don’t even look anywhere else anymore. I just wait for more outfits to be added and then buy them all!! If you want a classy outfit which is of a high quality then you definitely need to check Alila out. You won’t be disappointed.
8. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hey
Thank you so much for your review! We are honestly in awe from your amazing feedback, this is exactly what we want our customers to experience!
Thank you so much!
Team Alila
Alayna Suit
Hi, thank you so much, I received my suit today, have to say I was super impressed with the soft material and quality of the fabric. I would definitely recommend, and buy again from you. What’s even better is I didn’t know what size to pick, I got a medium and it fit beautifully, and shapely. I was unsure what the colour was going to be as in the picture it looked dark blue but was actually black. Nevertheless still a lovely suit with a luxurious feel. Just a suggestion, perhaps list the exact colour under the description so there’s no confusion.
5. Juni 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Tahira,
We hope you’re well.
Thank you so much for the amazing feedback, we’re so happy you loved your Alanya suit! It’s one of our favourites too!
Thank you so much for the feedback ref colours, we will definitely take this on board!
Much appreciated
All at Team Alila
Beautiful quality clothes and excellent…
Beautiful quality clothes and excellent customer service. It was a pleasure purchasing from Alila Collections and I am one happy customer!
19. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Nagina
I hope you’re well.
Thank you so much for taking the time to leave feedback! We are super happy you’re satisfied with your purchases and appreciate your amazing feedback regarding our customer service!
We look forward to seeing you soon!
Love
Team Alila
Beautiful Quality
Beautiful Quality, arrived on time, really pleased with purchase.
14. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Shahwar,
We hope you’re well!
Thank you so much for your amazing feedback! We are honestly so pleased you’re happy with your purchase!
We have new designs coming soon!
Thanks
Team Alila
Brilliant customer service & gorgeous clothes
absolutely brilliant customer service, fast replies and fast delivery. The quality of the clothes is amazing and just beautiful, colours, material, design everything is perfect and classy, if not even better than the photos, thank you Alila collections for your swift and easy service and the kindness you show your customers this is what makes you stand out (and your gorgeous clothing pieces) x
12. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Sy,
We hope you’re well!
Thank you so much for your amazing feedback! We are so happy you love your purchase and glad you received in good time!
We hope to see you soon.
Take care,
Team Alila
Quick shipping .
11. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Rukia
I hope you’re well.
Thank you for your feedback, we’re glad you received your product so quickly :)
We hope to see you again soon!
Team Alila
Amazing Quality and Quick delivery…
Amazing Quality and Quick delivery really recommend
5. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Zeba
I hope you’re well.
Thank you so much for your feedback - it means a lot!
Enjoy your Alila order!
Many thanks
Team Alila
lack of quality
The customer service was alright but the clothing lacks in quality. I was disappointed with the clothing material.
28. April 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Sonia
Thank you for leaving your feedback.
We are sorry to hear you weren’t fully satisfied with the quality of your purchase. The ‘Akara’ design has been a great seller and we’ve not heard this before.
We do have a refund policy which could have been followed if you were not happy.
If there is anything else we can do please do contact us.
We hope to see you again soon.
Many thanks
TeamAlila
10/10
All the designs are lovely I ordered the Maha..and other casual stuff too and all of them are lovely and are amazing quality! Affordable Modern clothing is so hard to find!!! And jasmine defo got this right x
15. März 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Maria,
Thank you so much for shopping with us!
We are so happy you had a great experience and are happy with your purchase!
We can’t wait to bring you some new designs!
Much appreciated
Team Alila
Very good quality
Very good quality! Impressed. Will order again defo !
26. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Eiram
Thank you so much for shopping with us.
I’m glad you’re happy with your purchase and we look forward to bringing you some new designs!
Much appreciated
Team Alila
Great quality abaya
26. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Sophie
Thank you so much for shopping with us.
I’m glad you’re happy with your purchase and we look forward to bringing you some new designs!
Much appreciated
Team Alila
First order
Delivery was relatively quick. I did find the jumper slightly over priced. I was shocked to see the label of the place that the jumper was actually bought from? I found the jumper cheaper on there website. The jumper was lovely and soft. However upon wearing this my chest and kneck is very itchy so cannot wear. The sizing was off as I bought a small and it’s a very large baggy jumper that looks like it would fit a size 12/14. Not sure if I will purchase again, maybe the Indian wear .
26. Jänner 2020
Bewertung ohne vorherige Einladung
Antwort von Alila Collection
Hi Riya
Thank you for leaving us a review.
We’re sorry to hear you weren’t fully satisfied with your purchase.
The labelling you found on the jumper was not from our suppliers, the company you found was the wholesalers retail. They currently have a sale on the jumper which is out of our control but normally sell this for £38 whereas ours is £29.99.
Also, we do have a return policy, if you were not satisfied you could have contacted us.
We hope to see you return.
Many thanks
Team Alila
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