Easy and quick! I shopped initially online and then called for a price match, customer service rep was awesome. Unfortunately the wrong colour was loaded on the truck, delivery guys were quick to cont... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordering the washing machine online was easy. It was delivered the very next day, as requested. The delivery team were careful bringing the machine up our stairs and round corners. They took away... Mehr ansehen
Easy online process for clothes dryers. Website well laid and easy to filter and sort. Speed of delivery is quicker than i could get to a physical location and bring it home. Delivery drivers were... Mehr ansehen
Delivery of washing machine. Paid extra for the time slot window. It took all of 10 minutes to install. Told it needed a 10minute cycle and then good to use. The manual said otherwise. Appliances Onli... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Australia's most awesome appliance retailer.
Kontaktinformationen
20A Danks Street, 2017, WATERLOO, Australien
- 1300000500
- support@appliancesonline.com.au
- appliancesonline.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
New fridge, next day delivery
Ordered a fridge. Good price, easy ordering process, delivered the next day when they said they would, removed the old fridge at no extra charge. Couldn't ask for a better experience
Washing machine broke down, quick replacement
Washing machine broke down, wife not happy, easy to find the replacement I wanted at a good price and delivered next day. Wife happy again. Great service
Great customer service
I’d like to thank Joshua for his excellent help throughout the replacement of my induction cooktop. He was very helpful. I really appreciated his professionalism, helpfulness and willingness to make sure everything was sorted.
A big thank you also to the installation team for their great work and professionalism. Overall, a very positive experience and great customer service.
Great communication
Great communication, price match and free delivery plus take your old appliance away. My go to company when buying whitegoods.
Just amazing
Just amazing. I can now see why everyone in Jurien Bay raves about your service. Being rural hard but having you guys, I know we can get things for our home and not be ripped off with exuberant delivery fees. I love we can tip the actual driver as well. This shows you care as a company. Thanks guys
Simple ordering process
Simple ordering process, clear communication about delivery, called before delivering. I use them for all my domestic appliances.
Value for money
Value for money, fast delivery and they removed the old washing machine along with all packaging. Set up was fast.Happy!!
Timely
Timely, professional, seamless end to end.
Absolutely horrible customer service…
Absolutely horrible customer service and deliberate false advertising. I ordered a washing machine that came with a part different to what was listed in the website. I called and was bounced around between people who did not want to help me and did not know what they were doing, when I eventually was able to speak to a manufacturer I was told that the parts advertised were "not necessarily" what was included in the product and could not get refunded or replaced with out a fee. The guy at manufacturing I spoke to basically admitted I was being scammed. Save your money.

Antwort von Appliances Online Australia
Customer service was extremely helpful…
Customer service was extremely helpful and helped me find the right product at the best possible price and arranged delivery for me, with instructions. Everything went really smoothly. It's the customer service that won me over and I would definitely buy from them again
Fast & Professional
After my washing machine crapped itself, I just wanted to sort out a new one asap. Appliances online made this possible. Happy I stumbled across your website, as I had a new one delivered & installed within a few days. They also took away the old one free of charge. Very happy customer and highly recommended.
I never go anywhere else now
I never go anywhere else now. Just find the best price, call Appliances Online and you just get it - no fuss or bother. I had to buy a new dish washer. Everything is cheap and nasty these days, but that's got nothing to do with AO. Lovely people, good service, what more could you ask for
I didn’t think service like this existed anymore
Honestly I didn’t think service like this existed any more in this day and age. Got sick of supporting other companies (I won’t name names) who sacrifice service in order to try offer a cheap price. After my first two experiences with Appliances Online, I would consider myself now a customer for life. Exceptional local phone service (no AI bots), exceptional delivery service and overall just a great experience.
The washing machine was defective it…
The washing machine was defective it would not complete a cycle. The delivery guys who installed the machine rushed off before checking it worked properly. I then had to prove it was faulty. They tried to charge me to nominate an afternoon delivery. Today they sent a message saying the new machine would be delivered between 8:30am and 10:30am my last update was now delivery possibly between 7:56pm and 9:45pm. No grantees it will not be delivered later. Messages online said deliveries would be no later than 7pm. To say I am disappointed is an understatement. They do not value the customer when things go wrong I have experienced their customer service as woeful to say the least.

Antwort von Appliances Online Australia
Unbelievably quick turn around and…
Unbelievably quick turn around and arrived as described.
Definitely be using these guys again.
Highly recommend have brought lost of…
Highly recommend have brought lost of appliances and have had great customer service support and experience
Everything and more, one happy customer
Everything and more
Easy to navigate the website
Easy to navigate the website, available to call 24/7, very helpful staff, delivery process is as described on the confirmation email, delivery is on time by competent delivery guys. Will continue to shop with them. Prices suit every budget. Highly recommend.
Incredible Service
I ordered Saturday, delivered Monday... that is incredible service. The delivery drivers they use were so professional,offering to unbox, put in place and level my fridge/freezer.
I have ordered years ago in another state from appliances online, service was excellent then also. Prices are generally cheaper also.
One stop shop
I bought from them back in 2017 when we moved in here. I bought a French door fridge, a Haier which we have had no trouble with and it is now nine years old, it only cost $800 which was very cheap and a condenser dryer. Due to not reading the manual of the said dryer the sheet program doesn’t reverse tumble now due to not being used. I have sold my dryer and gone on to Appliances on Line website and ordered a heat pump dryer to replace it, I was even able to pick the delivery day. I recommend to anyone who is looking for white goods and they are my first choice, I find their service excellent!
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