My dishwasher (Order No AW197148977) arrived on time. The driver was very friendly and helpful. He installed and tested the washer and removed all the packaging as he left. After the test cycle end... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I looked at a number of different freezers suitable for a working life in a garage. The Teknix upright was the right size, and operates at minus 15 and has the integrated winter guard facility. Th... Mehr ansehen
Unternehmen hat geantwortet
Great service from steve that you dont expect from online companies. Arrived as promised. Discount given for ordering direct. Will use again. 2 cooler fridges.
Unternehmen hat geantwortet
I first called Steve as I had a query when ordering. He was amazing, he listened and understood, then placed the order providing clear information on delivery. On delivery I received several updates... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Anbieter von Haushaltsgeräteteilen
- Anbieter von Heizkesseln
- Fachhandel für Arbeitsplatten
- Gasinstallation
- Waschmaschinen- und Trocknerfachgeschäft
Über Appliance World Online
Vom Unternehmen geschrieben
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Kontaktinformationen
543-547 Bolton Rd, M27 8QT, Manchester, Vereinigtes Königreich
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Hervorragend
8608 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everything happened as expected
Everything happened as expected. Ordered; then contacted about delivery date; got 24 hour warning about delivery slot; contacted on the day with the time of arrival; van arrived on time; appliance was as expected and undamaged. And the price was good.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Peter Maynard,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
We always aim to make the entire process, from ordering to delivery as seamless and stress-free as possible, so it's fantastic to hear that our communication and punctuality hit the mark. We're also thrilled that you love your new appliance and felt you got great value for your money.
If you ever need anything else in the future, we'll be more than happy to help. Enjoy your new appliance!
Regards,
AWO
First time we have visited.
First time we have visited and was impressed with the items in the show room at Swinton lots to look at, its better to see the item than on the internet, sales chap very helpful and we would recommend you.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear RayeWakelin,
Thank you so much for taking the time to leave us such a lovely review! We’re delighted to hear that you enjoyed your first visit to our Swinton showroom and found the range of items and displays helpful.
We completely agree that being able to see and experience products in person can make such a difference. We’ll also be sure to pass your kind comments on to Steve, who will be really pleased to hear that he was so helpful.
Thank you for recommending us, and we hope to welcome you back again soon!
Regards,
AWO
Purchase of new freezer
Ease of ordering,click and collect offered.
Friendly and helpful
10. September 2026
Antwort von Appliance World Online
Dear Ann Baron,
Thanks for the great feedback! We're so glad ordering was easy and that our staff could help make your Click & Collect experience a great one. See you next time!
Regards,
AWO
Friendly delivery driver
Friendly delivery driver - easy to track and on time
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Stuart Sheppard,
Thank you for your lovely review! We’re delighted to hear that Lucian provided a friendly and punctual delivery, and that you found the tracking easy to use. We’ll be sure to pass your kind feedback on to Lucian. 🚚😊
Regards,
AWO
Kept informed from ordering to…
Kept informed from ordering to delivery. Delivery was on time driver was respectful and considerate of the property. Haven't opened the packaging yet. So far so good
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Rose,
Thank you for your lovely review! We’re delighted to hear that you were kept informed throughout the ordering and delivery process, and that everything arrived on time. It’s also great to hear that our driver was respectful and considerate of your property.
We hope everything is just as you expect once you’ve had a chance to open the packaging. Thank you for choosing us, and we really appreciate your feedback!
Regards,
AWO
I ordered the under counter oven by…
I ordered the under counter oven by phone. I didn’t need it straight away so they held on to it and delivered it on the requested day. Excellent service.
9. September 2026
Antwort von Appliance World Online
Dear Cecily,
Thank you for your wonderful review! We’re delighted to hear that we could accommodate your requested delivery date and that you were happy with the service. We really appreciate your kind words and your business, and we hope you enjoy your new under-counter oven!
Regards,
AWO
Great price and very good delivery service.
Very easy to buy an appliance at a great price. The delivery service gives a 2hr window which is very handy. Will shop again !
9. September 2026
Antwort von Appliance World Online
Dear Sabine Suire,
Thank you for your fantastic review! We’re so pleased to hear you found the buying process easy and were happy with the price and our convenient 2-hour delivery window. We really appreciate your support and look forward to serving you again in the future!
Regards,
AWO
Came across them online when looking…
Came across them online when looking for a washing machine and had the one we needed.
Ordered straight away and got a swift response and without any problems.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Mr Steven Brown,
Thank you for your great review! We’re delighted to hear you found the washing machine you were looking for and that your order was handled quickly and smoothly. We really appreciate your business and hope to see you shopping with us again in the future!
Regards,
AWO
Helpful, quick to respond . Highly recommended
Helpful, quick to respond and pleasant to deal with . Highly recommended
9. September 2026
Antwort von Appliance World Online
Dear Mandy Jones,
Thank you for your lovely review! We’re really pleased to hear you found us helpful, responsive and pleasant to deal with. Your recommendation means a lot to us, and we truly appreciate your support!
Regards,
AWO
The product looks great
The product looks great. When I ordered I was given the option of delivery or delivery and installation. I chose the former. I obviously didn't catch the point that delivery literally meant kerb side. The fact that the order process asked how many steps were involved getting into the building meant it would be brought inside for me to unpack and install.
Unfortunately, it would appear I was wrong. The delivery men literally placed the 100kg box on the edge of my drive and left!
Luckily for me I had other workmen on site with a small trolley who managed to get the item off the street and into my garage. If the delivery guys had wheeled the appliance a further 5metres up the drive they would have rolled it into the garage and I wouldn't have been left high and dry.
9. September 2026
Antwort von Appliance World Online
Hi Antoni Kwiatkowski,
We’re sorry you were disappointed with the delivery.
At checkout, our kerbside delivery terms are clearly displayed, and a tick box must be selected to confirm that these terms have been read and understood.
We have also reviewed the delivery photographs, which show the appliance was delivered safely onto your driveway. Unfortunately, our drivers cannot move large appliances beyond the kerbside delivery point or into a garage.
We appreciate this may not have been what you expected, but the delivery service provided was the service selected and agreed to at checkout.
We’re pleased to hear you’re happy with the product itself.
Kind regards,
AWO
So far so good
So far so good . waiting for delivery tomorrow,
Very good admin and communication
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Brett,
Thank you for your kind review! We’re delighted to hear you’ve been happy with our communication and service so far. We hope your delivery arrives smoothly tomorrow, and we look forward to providing you with an equally positive experience from start to finish. 😊
Regards,
AWO
Antwort von Appliance World Online
Dear Patricia,
We're pleased to know that the delivery expectation was met and that you are happy with our service.
We hope to see you as a returning customer again soon.
Regards,
AWO
If you get an item on finance as you…
If you get an item on finance as you can’t afford to pay all out at once read the small print cause if u don’t want the item and have to send it back then u will have to pay a big amount to get the item collected . I found the customer service quite rude also . They are great when selling but not when returning hope this helps .
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hello Robert Cantwell,
We are disappointed to read this review, particularly as we have reviewed the full correspondence and believe we have been nothing but helpful and supportive throughout.
We have acted entirely in accordance with our returns policy, which is clearly stated on our website. We offered you the option to return the unused appliance to us at your own expense, or alternatively, we could arrange collection for the standard £75 return fee.
You chose for us to arrange the collection, and a secure payment link was provided accordingly. There has been no additional or hidden charge; the return collection fee is clearly outlined in our terms and conditions.
We appreciate that paying a return collection fee may be disappointing, but this is not a charge that has been introduced retrospectively or specifically for your order. It is our published returns policy and applies to customers who choose to have us collect an unwanted appliance.
Having reviewed the correspondence, we also cannot agree with the suggestion that our customer service team was rude or unhelpful. We have provided the available options and continued to assist you in arranging the return.
We are always happy to help our customers, but we also have to apply our published returns policy consistently.
Kind regards,
AWO
Everything was well organised and easy…
Everything was well organised and easy with a friendly delivery team -great service
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Dominic Williams,
Thank you so much for your fantastic review! We’re delighted to hear that everything was well organised and easy from start to finish. We’ll be sure to pass your kind words on to our friendly delivery team. Thank you for choosing us, and we really appreciate your support!
Regards,
AWO
Great service …
I didn’t get the delivery guy’s name but he was courteous and helpful with minimum fuss. Much appreciated ✅
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Chris Friend,
Thank you so much for your kind feedback! We’re delighted to hear our delivery driver was courteous, helpful, and made things nice and easy. We really appreciate you taking the time to leave a review! 😊✅
Regards,
AWO
Highly recommended
Communication was first class and delivery was on time and just as expected.
The delivery was by Abde who, despite being on his own, was fantastic; both helpful and friendly.
A refreshing change from other delivery experiences!
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Mitch Kalnajs,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that the communication and delivery were both first class, and that everything arrived on time and as expected. We’ll be sure to pass your kind words on to Abdinisar, it’s great to hear that his helpful and friendly approach made such a positive impression. We really appreciate your feedback and hope to deliver the same great experience next time.
Regards,
AWO
Fantastic quality and price
Fantastic quality and price, excellent product, kept up to date of delivery time in advance, overall a great service and highly recommended
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Adrian Brown,
Thank you so much for your fantastic review! We’re delighted you’re happy with the product, price and service. It’s great to hear our delivery updates kept you informed, and we really appreciate your recommendation!
Regards,
AWO
Needs more people on the job
The delivery driver was lovely but you need to have more than one person delivering because he really struggled by himself due to the size and steepness of my drive & kitchen size. I had to call someone to come and help us. Also, I don’t think you should give them the amount of deliveries because he was 2 hours late which meant it was late at night when it got delivered and was disturbing the neighbours. I lost almost all my fridge & freezer contents because I had to have it ready to be collected 4 hours before it actually ended up getting delivered. As I said the driver himself couldn’t have been more helpful but he definitely needed another driver and less stops.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear TR,
Thank you for your feedback. We’re sorry to hear about your experience. Unfortunately, we can’t locate your order details, so we’ve asked Trustpilot to contact you for further information so we can investigate.
Regards,
AWO
Very Efficient Overall!
He was very polite & delivered with minimal mess. I can’t comment on operational progress as my Plummer had to leave to another job as the delivery arrived later than previously notified.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Lula Butcher,
Thank you for your review! We’re pleased to hear our delivery driver was polite and left minimal mess. We’re sorry the delivery arrived later than the notified time and appreciate your understanding. We hope you’re happy with your new appliance!
Regards,
AWO
Customer service was very helpful when…
Customer service was very helpful when trying to purchase a particular washing machine online, responded quickly to my emails, price of machine, delivery, installation and removal of old washing machine very reasonably priced, kept up to date with delivery day and time, delivery chap was friendly, nice looking machine and quieter than last 1, from ordering on 6th then delivered on 11th.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Joanne,
Thank you so much for your fantastic review! We’re delighted to hear you were happy with the service, delivery and installation, and that you’re enjoying your new washing machine. We really appreciate your kind words and your business!
Regards,
AWO
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