Ordered new oven yesterday. Delivered today. Bang on time based on two hour initial window and then a text this morning to confirm exact time. Installed super quickly and removed everything. Great gui... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I had a fantastic experience with the delivery and installation of my new Bosch Series 6 heat pump dryer. The driver arrived exactly on time, handled everything professionally, and made the whole... Mehr ansehen
Unternehmen hat geantwortet
We are very pleased with the service of this company,we ordered a larder fridge and it arrived two days later the day before its arrival I decided to have it fitted by them ,it was arrangedstraight... Mehr ansehen
Unternehmen hat geantwortet
My dishwasher (Order No AW197148977) arrived on time. The driver was very friendly and helpful. He installed and tested the washer and removed all the packaging as he left. After the test cycle end... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachgeschäft für Haushaltsgeräte
- Anbieter von Haushaltsgeräteteilen
- Anbieter von Heizkesseln
- Fachhandel für Arbeitsplatten
- Gasinstallation
- Waschmaschinen- und Trocknerfachgeschäft
Über Appliance World Online
Vom Unternehmen geschrieben
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Kontaktinformationen
543-547 Bolton Rd, M27 8QT, Manchester, Vereinigtes Königreich
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Hervorragend
8622 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great price and very good delivery service.
Very easy to buy an appliance at a great price. The delivery service gives a 2hr window which is very handy. Will shop again !
9. September 2026
Antwort von Appliance World Online
Dear Sabine Suire,
Thank you for your fantastic review! We’re so pleased to hear you found the buying process easy and were happy with the price and our convenient 2-hour delivery window. We really appreciate your support and look forward to serving you again in the future!
Regards,
AWO
Came across them online when looking…
Came across them online when looking for a washing machine and had the one we needed.
Ordered straight away and got a swift response and without any problems.
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Mr Steven Brown,
Thank you for your great review! We’re delighted to hear you found the washing machine you were looking for and that your order was handled quickly and smoothly. We really appreciate your business and hope to see you shopping with us again in the future!
Regards,
AWO
Helpful, quick to respond . Highly recommended
Helpful, quick to respond and pleasant to deal with . Highly recommended
9. September 2026
Antwort von Appliance World Online
Dear Mandy Jones,
Thank you for your lovely review! We’re really pleased to hear you found us helpful, responsive and pleasant to deal with. Your recommendation means a lot to us, and we truly appreciate your support!
Regards,
AWO
The product looks great
The product looks great. When I ordered I was given the option of delivery or delivery and installation. I chose the former. I obviously didn't catch the point that delivery literally meant kerb side. The fact that the order process asked how many steps were involved getting into the building meant it would be brought inside for me to unpack and install.
Unfortunately, it would appear I was wrong. The delivery men literally placed the 100kg box on the edge of my drive and left!
Luckily for me I had other workmen on site with a small trolley who managed to get the item off the street and into my garage. If the delivery guys had wheeled the appliance a further 5metres up the drive they would have rolled it into the garage and I wouldn't have been left high and dry.
9. September 2026
Antwort von Appliance World Online
Hi Antoni Kwiatkowski,
We’re sorry you were disappointed with the delivery.
At checkout, our kerbside delivery terms are clearly displayed, and a tick box must be selected to confirm that these terms have been read and understood.
We have also reviewed the delivery photographs, which show the appliance was delivered safely onto your driveway. Unfortunately, our drivers cannot move large appliances beyond the kerbside delivery point or into a garage.
We appreciate this may not have been what you expected, but the delivery service provided was the service selected and agreed to at checkout.
We’re pleased to hear you’re happy with the product itself.
Kind regards,
AWO
Antwort von Appliance World Online
Dear Patricia,
We're pleased to know that the delivery expectation was met and that you are happy with our service.
We hope to see you as a returning customer again soon.
Regards,
AWO
If you get an item on finance as you…
If you get an item on finance as you can’t afford to pay all out at once read the small print cause if u don’t want the item and have to send it back then u will have to pay a big amount to get the item collected . I found the customer service quite rude also . They are great when selling but not when returning hope this helps .
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hello Robert Cantwell,
We are disappointed to read this review, particularly as we have reviewed the full correspondence and believe we have been nothing but helpful and supportive throughout.
We have acted entirely in accordance with our returns policy, which is clearly stated on our website. We offered you the option to return the unused appliance to us at your own expense, or alternatively, we could arrange collection for the standard £75 return fee.
You chose for us to arrange the collection, and a secure payment link was provided accordingly. There has been no additional or hidden charge; the return collection fee is clearly outlined in our terms and conditions.
We appreciate that paying a return collection fee may be disappointing, but this is not a charge that has been introduced retrospectively or specifically for your order. It is our published returns policy and applies to customers who choose to have us collect an unwanted appliance.
Having reviewed the correspondence, we also cannot agree with the suggestion that our customer service team was rude or unhelpful. We have provided the available options and continued to assist you in arranging the return.
We are always happy to help our customers, but we also have to apply our published returns policy consistently.
Kind regards,
AWO
Everything was well organised and easy…
Everything was well organised and easy with a friendly delivery team -great service
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Dominic Williams,
Thank you so much for your fantastic review! We’re delighted to hear that everything was well organised and easy from start to finish. We’ll be sure to pass your kind words on to our friendly delivery team. Thank you for choosing us, and we really appreciate your support!
Regards,
AWO
Great service …
I didn’t get the delivery guy’s name but he was courteous and helpful with minimum fuss. Much appreciated ✅
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Chris Friend,
Thank you so much for your kind feedback! We’re delighted to hear our delivery driver was courteous, helpful, and made things nice and easy. We really appreciate you taking the time to leave a review! 😊✅
Regards,
AWO
Highly recommended
Communication was first class and delivery was on time and just as expected.
The delivery was by Abde who, despite being on his own, was fantastic; both helpful and friendly.
A refreshing change from other delivery experiences!
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Mitch Kalnajs,
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that the communication and delivery were both first class, and that everything arrived on time and as expected. We’ll be sure to pass your kind words on to Abdinisar, it’s great to hear that his helpful and friendly approach made such a positive impression. We really appreciate your feedback and hope to deliver the same great experience next time.
Regards,
AWO
Fantastic quality and price
Fantastic quality and price, excellent product, kept up to date of delivery time in advance, overall a great service and highly recommended
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Adrian Brown,
Thank you so much for your fantastic review! We’re delighted you’re happy with the product, price and service. It’s great to hear our delivery updates kept you informed, and we really appreciate your recommendation!
Regards,
AWO
Needs more people on the job
The delivery driver was lovely but you need to have more than one person delivering because he really struggled by himself due to the size and steepness of my drive & kitchen size. I had to call someone to come and help us. Also, I don’t think you should give them the amount of deliveries because he was 2 hours late which meant it was late at night when it got delivered and was disturbing the neighbours. I lost almost all my fridge & freezer contents because I had to have it ready to be collected 4 hours before it actually ended up getting delivered. As I said the driver himself couldn’t have been more helpful but he definitely needed another driver and less stops.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear TR,
Thank you for your feedback. We’re sorry to hear about your experience. Unfortunately, we can’t locate your order details, so we’ve asked Trustpilot to contact you for further information so we can investigate.
Regards,
AWO
Very Efficient Overall!
He was very polite & delivered with minimal mess. I can’t comment on operational progress as my Plummer had to leave to another job as the delivery arrived later than previously notified.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Lula Butcher,
Thank you for your review! We’re pleased to hear our delivery driver was polite and left minimal mess. We’re sorry the delivery arrived later than the notified time and appreciate your understanding. We hope you’re happy with your new appliance!
Regards,
AWO
Customer service was very helpful when…
Customer service was very helpful when trying to purchase a particular washing machine online, responded quickly to my emails, price of machine, delivery, installation and removal of old washing machine very reasonably priced, kept up to date with delivery day and time, delivery chap was friendly, nice looking machine and quieter than last 1, from ordering on 6th then delivered on 11th.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Dear Joanne,
Thank you so much for your fantastic review! We’re delighted to hear you were happy with the service, delivery and installation, and that you’re enjoying your new washing machine. We really appreciate your kind words and your business!
Regards,
AWO
Very Good Customer Experience
The dryer I ordered wasn't in stock, but was replaced with the closest alternative. Apart from this slight hiccup I cannot fault customer services for informing me of the issue and helping with my order change.
I was consistently kept up to date on the delivery and the product was delivered on time. Would definitely recommend AWO. Thank you.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hello Peter Kelly,
Thank you for your 4-star review and for your understanding regarding the change of dryer. We're really pleased to hear that our customer service team kept you informed throughout and that everything was delivered on time.
We really appreciate your recommendation and hope you're enjoying your new dryer!
Kind regards,
AWO
Great service and lovely delivery guy
Great service and lovely delivery guy! God bless
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hi Sarah Spencer,
thanks so much for your 5 star review. We do appreciate your feedback and we will certainly pass your feedback to the driver.
Kind regards,
AWO
From order to communication to delivery…
From order to communication to delivery everything was absolutely perfect highly recommend
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hi The Bay Tree Hebden,
We’re delighted to hear that everything was perfect from placing your order through to the communication and delivery. We really appreciate the recommendation and your support!
Kind regards,
AWO
I been very pleased with this company
I been very pleased with this company. I have been kept informed from the sales team as my order wasnt in stock at the time. I have got my fridge freezer and the delivery went really smoothly. Again kept informed & a given a time slot of 2hrs. Came well within the time. The delivery guy was very pleasant & helpful. Would defo order with this company again.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hello Andrea Rimmington,
Thank you so much for your fantastic five-star review! We’re really pleased to hear that you were kept informed while waiting for your fridge freezer to come into stock and that everything went smoothly once it arrived.
It’s great to hear the delivery was on time, the two-hour timeslot was helpful, and that our driver was so pleasant and helpful. We really appreciate your kind words and would be delighted to help you again in the future!
Kind regards,
AWO
Great product
Great product
Delivered on time
Happy with the price
Thank you
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hi Bella Loder,
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the product, the price and that everything arrived on time. We really appreciate you taking the time to leave us a review.
Kind regards,
AWO
Delivered within the alloted time…
Delivered within the alloted time window
Respected my property and was extremely helpful and friendly
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hello richard murray,
Thank you so much for your five-star review! We’re really pleased to hear the delivery arrived within the allotted time and that our driver was so helpful and friendly. It’s also great to know they took care of your property.
We’ll be sure to pass your kind feedback on to the driver.
Kind regards,
AWO
Clear communication and updates on…
Clear communication and updates on delivery. Fridge arrived as described and fitted straight into kitchen. Very pleased with the company and experience. Delivery driver was both pleasant and helpful.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Appliance World Online
Hello Michelle Marie Customer,
It’s great to hear that you were kept well updated throughout and that the fridge arrived as expected and fitted perfectly into your kitchen. We’re really pleased you were happy with the whole experience, and it’s especially nice to hear that our delivery driver was pleasant and helpful.
Kind regards,
AWO
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