Another great example of top class customer service down to the smallest details. Even minor issues are treated with respect and sorted out. Once again thanks to Arighi Bianchi. First example was in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arighi Bianchi installed new flooring in our living room this week. The flooring was installed by Luke. We are very pleased with the flooring, which looks great. Luke provided a fantastic s... Mehr ansehen
Unternehmen hat geantwortet
Ordered my furniture. What a refreshing change to deal with a company that doesn't push you to purchase. Gemma Knowles who we dealt with was first class and definitely an asset to the company. Extreme... Mehr ansehen
Unternehmen hat geantwortet
We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk
Kontaktinformationen
The Silk Road, SK10 1LH, Macclesfield, Vereinigtes Königreich
- 01625 613333
- enquiry@arighibianchi.co.uk
- arighibianchi.co.uk
4,6
Hervorragend
2147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent products and service
From ordering to delivery the staff are so friendly , the sofas are fantastic and we are super happy with them. Would always highly recommend Arighi Bianchi
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Ali,
Thank you so much for your lovely review! We’re thrilled to hear you’re happy with your new sofas and that our team made the whole process so enjoyable. Your recommendation means a lot, and we hope you continue to enjoy your furniture for years to come!
Thanks
Team AB
two great delivery lads
two great delivery lads , arrived
on time , good communication, cleaned up and left all the furniture in the correct position and in working order.
First class service.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Chris,
Thank you for your kind words! We’re thrilled to hear our delivery team provided you with a great service and that everything went smoothly. Your feedback is much appreciated, and we hope you’re enjoying your new furniture!
Thanks,
Team AB
Great service and guys who delivered…
Great service and guys who delivered and assembled was very nice and polite
8. November 2025
Antwort von Arighi Bianchi
Hi Wayne,
Thank you for your kind words! We’re thrilled to hear our delivery team provided a polite and helpful service and that everything went smoothly. Your feedback is much appreciated, and we hope you’re enjoying your new furniture!
Thanks,
Team AB
Amazing product
Amazing product, fabulous service. Estimated time for availability of the item ordered was 9 to 10 weeks but it was with us with 2 weeks. Delivery was on time and pre arranged via a phone call and followed up with a reminder call the day before and 30 minute update from the driver. Installation was smooth and quick assembling and placing the item exactly where we wanted. Fantastic customer service, highly recommend.
25. November 2025
Bewertung ohne vorherige Einladung
Excellent service from start to finish
This was our first visit to the Arighi Bianchi store. We were considering a new 3 piece suite and were amazed at the choice available, over many floors. What I particularly liked was the fact that the sales assistants were always on hand but didn't pester you like many places with "Can I help you?". When we did need advice an assistant was always readily available and they were very knowledgeable, professional and friendly. When we finally made up our mind the formalities were carried out efficiently and to our complete satisfaction.
We were warned that our chosen suite would be made to order and the manufacturer's estimate was 8 to 12 weeks delivery. It did in fact arrive after 11 weeks. When it was eventually delivered it was everything we expected and we absolutely love it. I can definitely recommend Arighi Bianchi for its first class service and top rate products.
1. Dezember 2025
Antwort von Arighi Bianchi
Hi
Thank you so much for your wonderful review! We’re delighted to hear that your first visit to Arighi Bianchi was such a positive experience and that you enjoyed exploring our range. It’s fantastic to know our team were helpful without being intrusive and that your made-to-order suite arrived as expected. Your kind recommendation means a lot, and we hope you continue to enjoy your new furniture for many years to come!
Thanks,
Team AB
The side table is very good
The side table is very good, although a bit fiddly to put together . Had to go and collect the table as you want £79 for delivery. I live 30 miles away so it was quite a journey. So I wasn’t happy about that . I would have been happy to pay £20 for delivery. But £79 is far to much .
30. Oktober 2025
Antwort von Arighi Bianchi
Hi Lesley,
Thank you for your feedback and for sharing your experience with your side table. We’re glad to hear you’re happy with the quality, and we completely understand your concerns about delivery costs. We’re currently reviewing our delivery pricing for smaller items to make it fairer and more convenient for customers, so your comments are very helpful.
Thanks,
Team AB
New carpets
Fitters were on time,very polite & did a brilliant job,they even repaired our sofa & vacuumed the carpets after fitting. The carpet looks lovely, we're very happy with the whole process from choosing to fitting & a competative price.
Many Thanks .
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Sharon,
Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with your new carpets and that our fitters provided such a thorough and professional service. It’s fantastic to know the whole process, from choosing to fitting, went smoothly. Your kind words mean a lot, and we hope you continue to enjoy your home!
Thanks,
Team AB
Great service and delivery guys were…
Great service and delivery guys were fantastic
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Karen,
Thank you for your lovely feedback. We’re so pleased to hear you received great customer service and that our delivery team made a positive impression.
We really appreciate you taking the time to leave a review and look forward to welcoming you back again.
Thanks,
Team AB
Arighi Bianchi Café; Such poor customer care/service. Why?
Monday 17th November 2025. My 74th Birthday. Where to go? Arighi Bianchi. Probably the worst customer care/service my wife and I have ever experienced in the café/restaurant. Oh Arighi; what has happened to your legendary customer care? Our last visit on the 26th September 2023 was poor, this was even worse. Sadly, we have now given up on Arighi-Bianchi. Over the years - wonderful lunches and wonderful staff who we got to know and they us. Now, but a shadow of your former self. Staff totally disinterested in the diners. Why? No excuses any more! The demise of a great lunching venue!
17. November 2025
Bewertung ohne vorherige Einladung
Excellent service
Excellent service. Quality products and fantastic customer care.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi,
Thank you for your lovely review! We’re delighted to hear you enjoyed our service and are happy with your purchase. Your kind words mean a lot, and we look forward to welcoming you back to Arighi Bianchi soon!
Thanks,
Team AB
Excellent service from start to finish…
Really good shop to deal with, whether it be the sales staff or the delivery men, super efficient & friendly. I liked the way the delivery men were respectful, automatically unwrapped our sofas & took all the packaging away. The quality of the furniture Arighi Bianchi sell is excellent & the price very competitive.
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Karen,
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with both our sales team and delivery staff.
It's wonderful to know they made the delivery process easy and stress-free, and that you're enjoying your new furniture.
Your feedback means a lot to us, and we hope to welcome you back to Arighi Bianchi soon!
Thanks,
Team AB
Ray of sunshine on a really lousy day weather wise …
It was a really lousy day weather wise but Joe and Liam brought a ray of sunshine into the house as they delivered our mattress. Cheery, efficient and careful. Once again, brilliant staff from Arighi Bianchi.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Elaine,
Thank you for such a lovely review. We’re delighted to hear that Joe and Liam were able to brighten a gloomy day and deliver your mattress with such care and efficiency.
We’ll be sure to pass your kind comments on to them — feedback like this means a great deal to our delivery teams and the wider Arighi Bianchi family.
Thank you again for taking the time to share your experience.
Thanks,
Team AB
Always excellent customer service and…
Always excellent customer service and delivery men are very pleasant and obliging.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Liz,
Thank you for your lovely feedback. We’re so pleased to hear you consistently receive excellent customer service and that our delivery team made a positive impression.
We really appreciate you taking the time to leave a review and look forward to welcoming you back again.
Thanks,
Team AB
Arighi Bianchi Excellence In Service
Arighi Bianchi deal's with any problems and goes beyond what's expected from a leading company it's friendly and professional staff it stands in my estimation among the very best. It has dealt with a problem which many
would have dismissed and come to very positive conclusion. Great quality stock excellent service
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Antony
Thank you so much for such a generous review. We’re delighted to hear that our team was able to resolve the issue for you and go beyond what you expected.
Providing friendly, professional service and standing by our customers is something we take great pride in, so it’s wonderful to know this made a real difference to your experience. Your kind words about our quality and service mean a great deal to the whole team.
Thank you again for taking the time to share your feedback — it’s truly appreciated.
Thanks,
Team AB
Antwort von Arighi Bianchi
Hi Scott,
Thank you for your feedback. We’re really pleased to hear you had an excellent experience with us.
We appreciate you taking the time to leave a review and hope to welcome you back again soon.
Thanks,
Team AB
Great product choice at reasonable…
Great product choice at reasonable prices. The delivery service by ASB Delivery Services was first class, the two guys assembled our new bedroom furniture which took nearly an hour and then took away the packaging. Even took off their shoes before they walked up the carpeted stairs. Faultless service.
30. Oktober 2025
Antwort von Arighi Bianchi
Hi Paul,
Thank you for such a wonderful review. We’re delighted to hear you were pleased with the product choice and found our prices reasonable.
It’s especially lovely to hear your feedback about ASB Delivery Services — our delivery teams take great pride in offering a careful, professional service, from assembly to removing packaging and respecting customers’ homes. We’ll be sure to pass your kind comments on to the team.
Thank you again for taking the time to share your experience — it’s very much appreciated.
Thanks,
Team AB
Exceptional
Always receive exceptional service from Arighi Bianchi. Great in store experience and all their delivery people are excellent. They did all our curtains, blinds, carpets, bed, sofas and occasional furniture. Deliveries are always of time, delivered and fitted with great care. In this day and age it’s lovely to have personal and courteous service.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Debbie,
Thank you so much for your wonderful review and for being such a loyal customer. We’re delighted to hear you’ve had consistently great experiences both in-store and with our delivery and fitting teams. It means a lot to know our care and service stand out — we’ll be sure to share your kind words with everyone involved.
Best Wishes,
The Arighi Bianchi Team
I’ve not received it yet and won’t for…
I’ve not received it yet and won’t for a while.
20. September 2025
Antwort von Arighi Bianchi
Hi,
Thank you for your review. The Trustpilot email is sent automatically shortly after an order is placed, which is why it may have arrived before your furniture has been delivered.
Many of our pieces are made to order, so lead times can be longer while items are carefully crafted specifically for you. We’ll of course keep you updated on your order’s progress and will be in touch ahead of delivery.
Thank you for your patience, and we look forward to delivering your furniture soon.
Thanks,
Team AB
What do star ratings really mean?
Very solid and suitable piece of furniture, up to Arighi's usual standard. Delivery was somewhat pricey given that I am fairly local and it was a fairly swift delivery.
Pity that they waste money on these pointless reviews. Do companies really expect to be cited as above average? Is that above average for the industry, the town, the universe, or just for the company?
20. August 2025
Antwort von Arighi Bianchi
Thank you for taking the time to leave a review and for your kind comments about the quality of the furniture – we’re really pleased to hear it met the high standards you expect from Arighi Bianchi.
We do understand your feedback regarding delivery costs. Our charges reflect the use of our specialist delivery teams, who handle, transport and deliver furniture with care to ensure it arrives safely and in excellent condition, even for local deliveries.
We also appreciate your thoughts on reviews. Customer feedback is genuinely valuable to us as it helps us understand what we’re doing well and where we can continue to improve, and it also helps other customers make informed decisions.
Thank you again for sharing your experience – it’s very much appreciated.
Thanks Team AB
Excellent service
5. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
HI Michael,
Thank you so much, we're delighted to hear you were happy with the service,
Best Wishes,
The Arighi Bianchi Team
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