Arighi Bianchi Bewertungen 

2 147
•
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Another great example of top class customer service down to the smallest details. Even minor issues are treated with respect and sorted out. Once again thanks to Arighi Bianchi. First example was in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Arighi Bianchi installed new flooring in our living room this week. The flooring was installed by Luke. We are very pleased with the flooring, which looks great. Luke provided a fantastic s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordered my furniture. What a refreshing change to deal with a company that doesn't push you to purchase. Gemma Knowles who we dealt with was first class and definitely an asset to the company. Extreme... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2147 Bewertungen

5 Sterne
4 Sterne
3 Sterne
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1 Stern

Bittet Kunden um Bewertungen

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4,6

Alle Bewertungen

(2 147)

57 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

New Karndean flooring from Arighi Bisnchi

Just had a flooring fitted in my dining room, hall and living room.
The staff at Arighi Bianchi’s flooring department were incredibly helpful .
I got a home visit and quote within days, cheaper than others I’d had, and it was fitted a few weeks later .
The fitting process went so smoothly and my floor looks absolutely fantastic.
Can’t recommend them enough

14. August 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Jo,
Thank you so much for your lovely review! We’re delighted to hear you’re so pleased with your new flooring and that everything went smoothly from quote to fitting. We’ll be sure to pass your kind words on to our flooring team — they’ll be thrilled to hear your feedback!
Best Wishes,
The Arighi Bianchi Team

Bewertet mit 1 von 5 Sternen

Very shoddy carpet fitting

We. have had 2 previous houses fully carpeted by Arighis, to our satisfaction,and our son has had 3 houses fall fully carpeted by them,again to his satisfaction.
This time the carpet fitters did an appalling job. They badly scuffed all the newly painted walls( the bungalow having just been fully refurbished and extended).Consequently we had to go round touching them up.
A cupboard door in the 2nd bedroom was taken off its hinges to facilitate fitting inside the cupboard,but not refitted, and the fitters cleared off without mentioning it. So we had to get a joiner in to fit it.
3 BIG rolls of offcuts 1.5 to 1.7 metres high were left stacked up in the same bedroom, which we only discovered after they cleared off !
After fitting the carpet in the lounge they pointed out a long cut in it, necessitating a replacement. They said it was a fault line, but it looked more like it had been cut by a knife. Incredibly they didn't arrange a replacement, and it was only the following day when i rang Arighis that they became aware. Several weeks later it was replaced by a much more professional team, but it was certainly an inconvenience.
Arighis also fitted Karndean flooring in several rooms,and the hallway, where a gap was left for a floor mat. After fitting the carpets the mat was fitted and a metal surround fixed down. However this metal was raised above the Karndean making it impossible to open a wooden cupboard door. Again we had to call in a joiner, but he couldn't open it to take off the hinges and shave off 5mm from the bottom.
I'm a retired MD and if any off my staff had done such shoddy work they would have been on a disciplinary. As it was I was informed that senior management were made aware. Did I hear anything from them ? I did not!

7. August 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Thank you for taking the time to leave your feedback. We’re very sorry to hear that your recent carpet fitting experience did not meet the high standards you have previously received from us, and we completely understand how disappointing this must have felt, especially after refurbishing your home.
To clarify a couple of the points you’ve raised:
1. The carpet in the lounge did unfortunately have a manufacturer’s fault line. As soon as this was identified, we ordered a replacement at the supplier’s cost and arranged for it to be fitted by a new team, which we appreciate did take some weeks to come in.
2. With regards to the cupboard doors, our fitting teams are not able to cut or adjust joinery. When a door needs shaving, as in this case, our fitters always advise and provide the details of a local joiner who can assist.
3. Our team did speak with you directly at the time and kept in touch by email to organise the replacement fitting.
That said, we take on board the inconvenience you’ve described and we’re sorry this situation caused extra work and frustration for you. We’ve shared your comments with our senior management and fitting teams as part of our ongoing training to ensure our service is consistent with the standards we pride ourselves on.
We’re grateful for your many years of custom with Arighi Bianchi and hope that, despite this setback, you’ll feel confident shopping with us again in the future.

Bewertet mit 5 von 5 Sternen

Carpet re-fitting

As always from Arighi Bianchi, a great service from the 3 carpet fitters who did a first class job re-fitting some of my carpets today. They look like new!
Catherine Priest

17. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Carpet for our stairs and landing.

We ordered a carpet for our stairs and landing and experienced a professional service from start to finish. A shout out to our fitters, Tom and Jake, who are an absolute credit to your company. Thank you!

8. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

New flooring in bathroom and en suite

The flooring was very well fitted, the only minor issue was that the fitters turned up later than we expected. This was due to a communication breakdown and was not the fitters’ fault. Overall a very satisfactory experience.

18. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Karndean flooring

The whole experience from start to finish was excellent, very professional team.
Asif laid the Karndean flooring in the kitchen. He worked hard and was brilliant, we love it. Thank you

11. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Cancer causes damage your suite

Purchased a Tetrad Harris Tweed suite in May 2022 from this store. In March 2025 I reported that the material on one arm of the fireside chair was going thin,which is now a hole. Tetrad said they could not get a matching material and could do nothing. Arighi Bianchi sent a fitter out to write a report. The report indicated that my cancer or treatment could have caused the deteriation. Which is truly incorrect according to medical websites.
If buying furniture from this company. Check that cancer does not affect the materials. Also maybe you should check before visiting friends or relatives. The comments by this company are a complete lie and has caused stress to my family. Discusting.

6. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

10weeks for delivery of a wardrobe and…

10weeks for delivery of a wardrobe and so far 8 weeks later still waiting for it to have the drawers added - no proactive communication only reactive

Dates come and go - what has gone wrong g with this store

23. Juli 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Alan,

Thank you for your feedback, and we're very sorry to hear that your experience didn’t meet expectations.

We completely understand your frustration around the delays and lack of proactive communication. The damaged drawers were reported to the manufacturer on 5th June, and due to their made-to-order process, the replacements were subject to a 4–6 week lead time.

We were advised on 23rd July that the fitting appointment scheduled for 25th July had been declined, but we’re pleased to confirm that the drawers were successfully fitted on 4th August and the work is now complete.

We’re genuinely sorry for the inconvenience caused and appreciate your patience while we resolved this.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

Lovely product arrived on time

Lovely product arrived on time. Would definitely order from this company again

23. Juni 2025
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi April,

Thank you for your lovely review! We're so pleased to hear that your accessories arrived on time and that you're happy with your purchase. It’s great to know you had a positive experience shopping with us online.

We’d love to welcome you back again soon!

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

Jamie and Rik fitted our staircase and…

Jamie and Rik fitted our staircase and landing carpet yesterday.
They did an outstanding job, arriving at the agreed time and spent all morning (4 hours) ensuring the carpet was fitted to our satisfaction. We have bought carpets from Arighi Bianchi’s over many years and have always found that they provide good value for money and an excellent service. We wouldn’t go anywhere else. Thank you for another great job

16. Juli 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Dave,

Thank you so much for your kind and detailed review. We’re delighted to hear that Jamie and Rik did such an outstanding job on your staircase and landing, we'll be sure to pass on your lovely feedback to them.

It means a great deal to us that you’ve continued to choose Arighi Bianchi over the years. Your loyalty and trust are truly appreciated.

Thank you again for your support and for letting us be part of your home.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

I wouldn’t buy anywhere else

I wouldn’t buy anywhere else! The quality of the goods and the outstanding customer service from every single member of staff is fantastic. Having moved house earlier this year I have bought from a lot of different departments there! Tom and Jake came and laid my new carpet yesterday in the whole of the upstairs of my house and the stairs. They were very efficient; very friendly and courteous; and very tidy. I am thrilled with my new carpet and they made the whole experience very easy. They were also so respectful of my cats who are not allowed out through the front door onto the road.

14. Juli 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Viv,

Thank you for such a thoughtful and glowing review! It means the world to us that you wouldn’t shop anywhere else — and we’re so pleased to have been part of your new home journey across so many departments.

Tom and Jake will be absolutely delighted to hear your kind words. We’re glad they made the experience smooth and stress-free, and we love that they looked after your cats as carefully as your carpet!

Thanks again for your continued support.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

Thank you to Mark and Steve

Thank you to Mark and Steve who did a brilliant job of fitting our bedroom carpet this week.
We have had all our carpets from Arighi Bianchi as you can rely on their excellent customer service and that have the best carpet fitters.

8. Juli 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Alison,

Thank you so much for your kind words! We're thrilled to hear you're happy with your new bedroom carpet and that Mark and Steve did such a brilliant job. It's wonderful to know you've chosen Arighi Bianchi for all your carpets, your continued trust and support really mean a lot to us.

We’ll be sure to pass on your lovely feedback to the team.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

Top class from start to finish as…

Top class from start to finish as always . Great service and top quality

10. Juli 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Fiona,

Thank you for your lovely review! We're so glad to hear you consistently receive great service and top-quality products — that means the world to us.

We really appreciate your continued support.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

New carpet

New carpet laid today and previous flooring taken up and removed. Excellent service from beginning to end.

9. Juli 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi,

Thank you for your lovely review! We're so pleased to hear that everything went smoothly from start to finish and that you're happy with your new carpet. We'll be sure to pass on your feedback to the team.

Thanks again for choosing Arighi Bianchi.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

Very pleased

Very pleased, fabulous service

5. Mai 2025
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Nicola,

Thank you for your kind words! We're so pleased to hear you were happy with the service — it means a lot to the whole team.

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

New bed review

Great service in the shop helping us with checking dimensions. Quick delivery with helpful drivers who built our bed quickly and tidily.

30. Mai 2025
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Kate,

Thank you for taking the time to leave such a lovely review. We're so glad to hear you had a positive experience both in-store and during delivery. It's great to know our team were able to assist with dimensions and that the bed was built quickly and with care.

We really appreciate your support and hope you enjoy your new purchase!

Best Wishes,
The Arighi Bianchi Team

Bewertet mit 5 von 5 Sternen

Had a striped stair carpet fitted today…

Had a striped stair carpet fitted today by Jamie. Excellent quality, great fitter very happy and would definitely recommend
Jamie was a very tidy worker and took all bits of carpet etc with him

24. Juni 2025
Bewertung ohne vorherige Einladung
Arighi Bianchi-Logo

Antwort von Arighi Bianchi

Hi Julia,

Thank you for your kind feedback! We're so pleased to hear you're happy with your new striped stair carpet and that Jamie delivered such a great service. He's a true professional, and we'll make sure your comments are passed on to him- he’ll really appreciate it.

Thank you again for your recommendation and for choosing Arighi Bianchi.

Best Wishes,
The Arighi Bianchi Team

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