Always find something you like. Once you've looked everywhere else, visit Housing units to find exactly what you were looking for. Great service all the way through sales to delivery. Always great.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Firstly, the furniture is beautiful but moreover it is always a pleasure to shop at HU. The staff are helpful, friendly and courteous; communication re: purchase receipts and delivery information is e... Mehr ansehen
The delivery men were Lee and Dave. They were extremely careful bringing in the furniture and discussed along the way where to position it. They gave good advice on care and maintenance. Unfortunately... Mehr ansehen
Unternehmen hat geantwortet
Really bad experiences with Housing Units send numerous messages and telephone calls regarding my bulgati TOASTER being faulty. NO customer care at all totally ignored. Will never buy from this co... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Bettenfachgeschäft
- Schlafzimmermöbelgeschäft
- Gartenmöbelgeschäft
- Haushaltswarengeschäft
- Sofageschäft
Vom Unternehmen geschrieben
If you really want to make a statement with your home, we’re the home department store for you. We’ve got absolutely everything you could imagine for your home under one roof. From sofas and beds, to dining and garden, high-end design to great value ranges, each with a specialist team on-hand to help. Our range of styles take inspiration from trends around the globe, ready to be made a reality in your home. Ask our expert teams about the surprising story each piece of furniture has to tell – from reclaimed charm, to sustainable magic, to expert craftsmanship. We’re a proud, family-run business, with a reputation built on truly personal service since 1947. Celebrating 75 years of home, we cherish our reputation for outstanding personable customer service at every point you connect with us. Simply visit us in-store or shop online and our team will help you curate your perfect room. We're proud to welcome you into our home every day.
Kontaktinformationen
Wickentree Lane, M35 9BA, Failsworth, Vereinigtes Königreich
- 0161 681 5678
- enquiries@housingunits.co.uk
- www.housingunits.co.uk
4,3
Hervorragend
6494 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We expected delivery on 25th July and…
We expected delivery on 25th July and received early on the 10th. Lee and David were courteous and efficient.
10. Juli 2026
Bewertung ohne vorherige Einladung
Always find something you like.
Always find something you like.
Once you've looked everywhere else, visit Housing units to find exactly what you were looking for.
Great service all the way through sales to delivery.
Always great.
29. Juni 2026
Had a lovely visit in store lots of…
Had a lovely visit in store lots of furniture to choose from. I got a dining table and 6 chairs it arrived promptly and delivery guys were great
29. Juni 2026
First class for all things ‘home’
Firstly, the furniture is beautiful but moreover it is always a pleasure to shop at HU. The staff are helpful, friendly and courteous; communication re: purchase receipts and delivery information is excellent, and goods arrive as planned. HU is our ‘go to’ when we are looking for something special for our home.
29. Juni 2026
Fabulous quality products
Fabulous quality products. Slight delay due to worldwide shipping problems but good communication around that issue. Delivery arranged to suit and subsequently changed at short notice due to personal circumstances. Delivery team prompt and exceptional as always. 5 stars deserved so awarded
29. Juni 2026
Antwort von Housing Units
Thank you, Steve! We're thrilled you loved our products and appreciated our communication. We aim to make your experience seamless, even with shipping challenges. It’s great to hear our delivery team was able to accommodate your needs. Your support means a lot to us!
Kind Regards,
Team HU.
Great service
I ordered a new suite which was made to order and was kept informed of progress by lovely staff. They then arranged the delivery which went well, again, lovely gentleman made the delivery.
29. Juni 2026
Antwort von Housing Units
Thank you, Tracey! We’re thrilled to hear you had a great experience with our team and your made-to-order suite. We appreciate your kind words about our staff and delivery service. Your satisfaction is our priority!
Kind Regards,
Team HU.
Fine company for service and quality
The delivery men were Lee and Dave. They were extremely careful bringing in the furniture and discussed along the way where to position it. They gave good advice on care and maintenance. Unfortunately, one of the lights was a purple colour which they reported immediately and a replacement and technician will come and change it in about three weeks The staff at the sales and after sales have been professional throughout and apart from the faulty light the quality of the cabinets and table are exceptional.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you, Peter, for your fantastic review! We're thrilled to hear that Lee and Dave provided exceptional service and care with your furniture. Your feedback about our team's professionalism and product quality means a lot to us. We appreciate your understanding regarding the light replacement.
Kind Regards,
Team HU.
Outstanding service from Steve in customer service
Although I did have a problem with my purchase I could not fault the service I received especially from Steve on the customer service team who was outstanding
29. Juni 2026
Antwort von Housing Units
Thank you for your wonderful feedback, Valerie! We're thrilled to hear that Steve provided you with outstanding service. We appreciate your understanding regarding the issue and are committed to ensuring our customers are pleased with the resolution.
Kind Regards,
Team HU
Lee and David were very friendly and…
Lee and David were very friendly and did a great job in bringing the furniture in
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your wonderful feedback. We're thrilled to hear that Lee and David provided excellent service while delivering your furniture. We appreciate your support!
Kind Regards
Team HU
Antwort von Housing Units
Thank you, Ennis! We're thrilled to hear that you had an excellent experience with us. Your support means a lot, and we look forward to welcoming you back soon.
Kind Regards,
Team HU.
Antwort von Housing Units
Thank you for your kind words, Paul! We're thrilled to hear you had a positive experience with our products and service. Your satisfaction is our priority, and we look forward to seeing you again soon.
Kind Regards,
Team HU.
Careful and polite
Very polite, helpful and careful.
Furniture and customer both treated very well.
Good start to the week
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you, Peter, for your wonderful feedback! We're thrilled to hear that you had a positive experience.
Kind Regards
Team HU
My new dining room chairs
My new dining room chairs were delivered by the lovely Arthur. He was was very nice & had a cheerful disposition about him.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your wonderful feedback, Hazel! We're thrilled to hear that Arthur made your delivery experience enjoyable. Our team strives to provide excellent service, and it's great to know you loved your new dining room chairs.
Kind Regards
Team HU
Had a leather suite delivered today by…
Had a leather suite delivered today by Lee & David! They took great care of the furniture and our home when delivering and were courteous and knowledgeable. Suite looks amazing!Service from start to finish has been amazing!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your fantastic review, Maura! We're thrilled to hear that Lee and David provided such excellent service during your delivery. It's great to know you're happy with your new leather suite. We appreciate your support and look forward to seeing you again!
Kind Regards
Team HU
I received a phone call 5 mins before…
I received a phone call 5 mins before delivery. Delivery was on time as arranged. Friendly, polite service from the delivery men Lee & David. They handled the furniture carefully and were knowledgeable answering all my questions. I would definitely recommend them.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive delivery experience with Lee and David. Your recommendation means a lot to us, and we're glad we could meet your expectations.
Kind Regards
Team HU
EXCELLENT 5 stars
EXCELLENT 5 stars
I’d never heard of HU before and came across them while looking for dining furniture, I’m always wary of buying online without see the furniture in person and have been messed around by other online furniture companies in the past. HU I’m happy to say was not one of those companies I found some dining chairs and brought 4, the pictures looked good online but you never know without seeing in person but when they arrived the pictures did not do the chairs justice they were very good quality and they look so good. The best and almost more important than the furniture for me is the process to buy / deliver and customer service .. HU kept me updated via email at every stage took around a week to be delivered with texts to tell me when and time of delivery etc and call 20mins before arriving .. my whole experience was excellent I will be ordering from them again and recommend you do also .. was stress free and thats what you want when ordering online. HU keep up the good work and thanks
Chairs I brought
Heidi Cream Fabric Dining Chair with Dark Brown Frame
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your fantastic review, Rob! We're thrilled to hear that you had such a positive experience with our dining chairs and our customer service. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to seeing you again in the future!
Kind regards,
Team HU
Had furniture delivered from Housing…
Had furniture delivered from Housing Units today. Lee and David arrived at the given time and were absolutely brilliant. Assembled the furniture in no time, really polite and helpful. Overall fantastic service, highly recommend
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you, Claire! We're thrilled to hear about your positive experience with Lee and David. Our team always strives to provide excellent service, and it's great to know they exceeded your expectations. We appreciate your recommendation and look forward to seeing you again!
Kind Regards,
Team HU.
Can't fault Housing Units
Can't fault Housing Units. Sofa delivered on time and the delivery men, Lee and David, were amazing 👏
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your fantastic feedback. We're thrilled to hear you had a great experience with your sofa delivery and that Lee and David provided excellent service. We appreciate your support!
Kind Regards
Team HU
Avoid this company especially the…
Avoid this company especially the Emporium, staff are rude and incompetent, then blame their mistakes on the customer.
It would be zero on the rating if they had one.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Housing Units
Thank you for your feedback.
We are disappointed to read your comments, particularly your view of our team. We take all customer concerns seriously and will pass your feedback on to the store Manager.
We are proud of the high standards of service our team delivers. We are sorry that your experience did not reflect the positive experiences many of our customers continue to enjoy.
Kind regards
Team HU
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