Another great example of top class customer service down to the smallest details. Even minor issues are treated with respect and sorted out. Once again thanks to Arighi Bianchi. First example was in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arighi Bianchi installed new flooring in our living room this week. The flooring was installed by Luke. We are very pleased with the flooring, which looks great. Luke provided a fantastic s... Mehr ansehen
Unternehmen hat geantwortet
Ordered my furniture. What a refreshing change to deal with a company that doesn't push you to purchase. Gemma Knowles who we dealt with was first class and definitely an asset to the company. Extreme... Mehr ansehen
Unternehmen hat geantwortet
We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk
Kontaktinformationen
The Silk Road, SK10 1LH, Macclesfield, Vereinigtes Königreich
- 01625 613333
- enquiry@arighibianchi.co.uk
- arighibianchi.co.uk
4,6
Hervorragend
2147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The table I purchased arrived sooner…
The table I purchased arrived sooner than expected. Arrangement of the delivery was five stars and the lady I spoke to was incredibly helpful. Upon delivery the two gentlemen who put the table together were very friendly and left no mess. I would highly recommend this company and would definitely etly buy from them again
10. November 2024
Antwort von Arighi Bianchi
Dear Sian
Thank you for your great feedback regarding your overall experience with our our Family business.
It is wonderful to hear that our drivers showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
We love our italien reclining chairs
We love our italien reclining chairs! And Chris (H?) and Joe were a great delivery team - delivered with care, set everything up and cleared all the packaging. Thank you AB!
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Linda
Thank you for your great feedback regarding your delivery experience with our very own team.
It is wonderful to hear that our Chris and Joe showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
It's always a pleasure to shop at…
It's always a pleasure to shop at Arighi's,the staff are helpful and knowledgable and are there if needed.The selection is wonderful and always of the best quality.Our delivery men,Chris H and Chris W were efficient and friendly,they did an excellent job.Once again,the highest of praise for every member of staff.
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Marcia
Thank you for your great feedback regarding your delivery experience with our very own team.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
I adore Arighi Bianchi
I adore Arighi Bianchi - macclesfield Cheshire -
I Love my products i bought the alpine inspired range and rugs
Quality beautiful
Wonderful staff you have ,
A beautiful girl called Bluei
Helped me so much bless her and a Penny - beautiful staff
Thank you so very much x x
19. Oktober 2024
Antwort von Arighi Bianchi
Dear Deborah
Thank you for your great feedback regarding your experience with Arighi Bianchi.
It is wonderful to hear you speak so positively about the excellent customer service that you received from our very own Bluei and Penny.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Fantastic delivery service!
Chris and Chris delivered our new sofa today and were fantastic!
Great service, professional but friendly and they gave great advice and instructions!
The Delivery was so quick organised beautifully.
Many thanks
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Nathan
Thank you for your great feedback regarding your delivery experience with our very own Chris'.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
I had a new engineered wood floor…
I had a new engineered wood floor fitted by Arighi Bianchi. The fitter left gaps in the flooring at the doors and was promised SIX WEEKS ago that they would send the fitter back to rectify and have heard nothing.
25. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Mr and Mrs Arrowsmith
Thank you for the feedback and I am sorry that you have felt we have not met with your expectations.
We have been in regular contact with Steve, our flooring manager, and he has informed us that our in-house fitter Carl has completed the work. Great to hear.
Once again, many apologies
Best wishes
Arighi Bianchi Customer Care Team
Antwort von Arighi Bianchi
Dear Karen
Thank you for your great feedback regarding your experience with Arighi Bianchi.
It is wonderful to hear you speak so positively about the excellent customer service that you received.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Impeccable like the store
Impeccable like the store - Arighi Blanchi deliver 5 🌟 from browsing to delivery - Thanks Chris H Liam
28. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Sir/Madam
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris W and Liam were super friendly…
Chris W and Liam were super friendly and they were totally organised phoning ahead to ensure they could locate our property and giving us a precise time of arrival that they stuck to. They took our old loan sofa and replaced it with our fab new one with minimal fuss. Class acts. Great service.
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Tom
Thank you for your fantastic feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and took your old loan sofa away...The Arighi Bianchi way!
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
The service was outstanding
The service was outstanding from selecting my carpets in store to having them fitted. The fitters were polite and did a great job. The landing carpet was quite challenging to fit but the guys Chris and liam udid exactly what was required. The price was also good being £1000 cheaper than the same carpets elsewhere. Overall very satisfied and would definitely use Arighi again.
20. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Elaine
Thank you for your wonderful feedback regarding your in store, fitting and delivery experience with our various teams.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and we will notify personally also the fitters who came to your house to pass on your great feedback. It was most kind, thank you.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great service from Arighi Bianchi…
Great service from Arighi Bianchi however this was surpassed by the delivery drivers Chris and Liam. My property presented them with some problems during delivery. Chris and Liam were not deterred and with great perseverance and ingenuity managed to get my furniture into my home. I am indebted to them. Thanks again chaps.
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Preacher
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent customer service and quality of items
Excellent customer service, beautiful quality items received- thank you so much
29. September 2024
Antwort von Arighi Bianchi
Dear Laraine
Thank you for your great feedback regarding your experience with Arighi Bianchi.
It is wonderful to hear you speak so positively about the excellent customer service that you received.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris & Liam are professionals
Chris & Liam arrived on time, despite a road closure. They were very polite and helpful. They Installed and checked the delivery to a high standard. This service along with our lovely furniture, guarantees that we would use and highly recommend Arighi Bianchi in the future.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Karl
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Be aware of the 10% service charge. eat food and service as aways until…
Great food and service as aways until it was time to pay. Beware the woman in the jacket at the desk who puts the bill on the desk, watches you round the amount up to provide a tip,
then when you've paid and see 10% has already been added, smugly advises you that it is now added to everything other than tea and cake! It's a pity the text on the 10%charge and subtotal are tiny compared to the large, bold total. Those of us with a sight impairment did not notice it. Been meeting my friend here for years, bought furniture and furnishings here and feel so disappointed that one person can spoil a solid reputation.
16. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Hi Christine,
Thank you for your review. We sincerely apologise that you were left feeling disappointed with our service. As you’ve very kindly pointed out, your experience that day was not in line with the usual high standards of service that we aspire to deliver.
Like many other dining establishments, we do add on a discretionary service charge, of which 100% goes to our team. This is entirely optional for customers and in future we will make a clear point of highlighting this to customers in advance of making payment.
We will also look into the possibility of making this clearer on our bills so that any issues like this don’t happen in the future. Once again we apologise for this experience and really hope we can welcome you back in the future, to enjoy a service experience in line with our usual standards.
Very best wishes,
Arighi Bianchi Customer Care Team
Great service
Fantastic service all round from the whole team from the showroom all the way through to delivery of our new dining table and chairs. Can’t wait to come back for more!
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Sir/Madam
Thank you for your great feedback regarding your experience with Arighi Bianchi.
It is wonderful to hear you speak so positively about every member of our team that you encountered throughout the process..The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great delivery experience from Chris H…
Great delivery experience from Chris H and Chris L. Thanks chaps!
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Dan
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Outstanding service from Chris & Liam
Chris & Liam arrived bang on time despite our location being very remote. They were most helpful and polite. Installed and checked the delivery to a high standard. This service guarantees we’ll be back to Arighi Bianchi in the future. Top class service!!!!!
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Stephen
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and installed and checked the delivery to a high standard .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Table and chair delivery
Had a table and chairs delivered by Chris w and Liam today. Excellent service and advice on table set up. Many thanks
10. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Chris
Thank you for your great feedback regarding your delivery experience with our very own Chris W and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent service from Arighi Bianchi
Excellent service from Arighi Bianchi, they kept me informed and very friendly/helpful when I asked to change the delivery date.
Chris W & Liam rang me half an hour before delivery as requested and were very careful with my sofas and my property, really nice lads and I would highly recommend them. Thanks guys.
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Martin
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that our Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future.
Arighi Bianchi Customer Care Team
First class delivery on my couch
First class delivery on my couch. In and out for 20 minutes. The bloke was very nice (Chris H & Chris L).
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Gary
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
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