Another great example of top class customer service down to the smallest details. Even minor issues are treated with respect and sorted out. Once again thanks to Arighi Bianchi. First example was in... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Arighi Bianchi installed new flooring in our living room this week. The flooring was installed by Luke. We are very pleased with the flooring, which looks great. Luke provided a fantastic s... Mehr ansehen
Unternehmen hat geantwortet
Ordered my furniture. What a refreshing change to deal with a company that doesn't push you to purchase. Gemma Knowles who we dealt with was first class and definitely an asset to the company. Extreme... Mehr ansehen
Unternehmen hat geantwortet
We bought a sofa & a reclining chair from 2 different companies sold by Arighi Bianchi. We wanted to match or contrast fabrics. There was a very wide choice. We were helped by consultant Sue Hehir.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are famous for selling quality living, dining and bedroom furniture, flooring and accessories, and cafe bar. Our aim is to provide a great shopping experience, by offering a huge selection of furniture and a wealth of knowledge and expertise. We offer an eclectic mix of traditional and contemporary furniture styles, many of which are available to buy online at www.arighibianchi.co.uk
Kontaktinformationen
The Silk Road, SK10 1LH, Macclesfield, Vereinigtes Königreich
- 01625 613333
- enquiry@arighibianchi.co.uk
- arighibianchi.co.uk
4,6
Hervorragend
2147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Arighi Bianchi
Dear Elaine
Thank you for your feedback regarding our website and online experience with us.
We will ensure this fantastic feedback is shared with our online fulfilment team, who will no doubt be very happy to hear of your satisfaction with the product feedback.
If you need anything in the future, please feel free to contact us and we'll always be happy to help.
Thank you again and we look forward to welcoming you in the future,
Best wishes
Arighi Bianchi Customer Care Team
The range, the knowledge and the expertise, all available at Arighi Bianchi
From the extensive range of dining furniture available, to the helpfulness of the sales staff and to the care and courtesy of Chris & Liam, the delivery drivers and fitters, our purchase has been a pleasurable experience from start to delivery.
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Stuart
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Thank you Chris and Chris for a great…
Thank you Chris and Chris for a great delivery service! Kept me informed of delivery time and put my item in place! Amazing!
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Lois
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Helpful and friendly advice in store
Helpful and friendly advice in store. Great communication throughout ordering and delivery process. Delivery guys, Chris and Liam, were polite and helpful with set up.
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Fiona
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris and Liam were amazing
Chris and Liam were amazing. They did a great job and went above and beyond.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Kelly
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Good quality furniture
Good quality furniture, great customer service too. Special thanks to Chris and Liam, the delivery team.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Sibi
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Great effort by Chris & Liam to get a…
Great effort by Chris & Liam to get a super king mattress over the staircase obstacles.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Stephen
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
first class service from start to…
first class service from start to finish as usual from Arighi's. Great customer service and I was kept updated, delivery men Chris H (?) and Chris L were great delivering and setting up my table
30. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Diane
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Outstanding customer service from…
Outstanding customer service from Arighi Bianchi Premium fitting team. The two Chris' (L and M) delivered everything carefully, everything placed exactly as we wanted it, removed all packaging etc. Thoroughly recommend.
27. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Diana
Thank you for your great feedback regarding your delivery experience with our very own Chris H and Chris L.
It is wonderful to hear that our two Chris' showed such great professionalism when delivering.
Thank you for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Chris and Keith delivered and assembled…
Chris and Keith delivered and assembled our new sofas quickly. They phoned to let us know they were an hour away, so we weren't hanging around for hours. Nice guys, polite and good humoured.
24. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Glen
Thank you for your great feedback regarding your delivery experience with our very own Chris and Keith.
It is wonderful to hear that Chris and Keith showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Dining table
We’ve had an issue with our dining table (manufacturer error) Arighi were amazing & replaced the table to ensure we were happy. Chris and Liam came out twice to fix the table, when they couldn’t, they reported it & got us our replacement.
They then came back a third time to ensure everything was done correctly!
Thank you so much Chris & Liam!!
12. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Katie
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Order cancelled without reasonable explanation
I ordered a Le Creuset casserole in the sale. I was very excited. A couple of days later I got a voicemail message saying the order was cancelled and refunded as the item never existed on the website. No explanation for how I saw it on the website, ordered it from the website, paid via the website and my payment was received by Arighi Bianci. Very disappointing and not a valid explanation for cancelling my order.
26. August 2024
Antwort von Arighi Bianchi
Dear Maire
Thank you very much for your feedback. We’re truly sorry to learn of your disappointing experience, which was not to our usual high standard.
We would really like to look into this further and hopefully remedy it for you.
Could we please ask that you kindly message us with your telephone number (enquiry@arighibianchi.co.uk) and we will call you to discuss this at a time that suits you.
Thank you again, we’d really like to sort this for you and look forward to receiving your message.
Best wishes,
Arighi Bianchi Customer Care Team
Ordered a new Duresta sofa
Ordered a new Duresta sofa. Sales Assistant Graham was very helpful during the entire process. Thank you.
Delivery Team Chris and Liam were very professional too. They set the sofa up and took away all the packaging. Very pleased with the sofa and the overall customer service. Will definitely buy from Arighi Bianchi again. Thanks
9. August 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Emma
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process, including Graham, were so friendly and helpful .The Arighi Bianchi way!
Thank you again for your valued custom and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Excellent service
Excellent service from placing order to delivery. Delivery quick efficient and careful. Liam & Chris couldn’t have been more helpful or polite. Very happy with the service.
16. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Pauline
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
I haven’t received my order or an email…
I haven’t received my order or an email back to say where it is
22. August 2024
Antwort von Arighi Bianchi
Dear Mia
Thank you very much for your feedback. We’re truly sorry to learn of your disappointing experience, which was not to our usual high standard.
We would really like to look into this further and hopefully remedy it for you.
Could we please ask that you message us with your telephone number (enquiry@arighibianchi.co.uk) and we will call you to discuss this at a time that suits you.
Thank you again, we’d really like to sort this for you and look forward to receiving your message.
Best wishes,
Arighi Bianchi Customer Care Team
Delivery
Delivery
Delivery men Chris H and Liam were punctual, pleasant and efficient delivering my new sofas. They advised with regards to a problem with one of the back cushions and assured me it will be dealt with.
20. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Ms Ollier
Thank you for your great feedback regarding your delivery experience with our very own Chris and Liam.
It is wonderful to hear that Chris and Liam showed such great professionalism when delivering and that every member of our team that you encountered throughout the process were so friendly and helpful .The Arighi Bianchi way!
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Interior choices
Always impressed with the choice at Arighi and always at a good competitive price.
20. August 2024
Antwort von Arighi Bianchi
Dear Kathy
Thank you for your great feedback regarding your online order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Exceptional
Everything from choosing our furniture to the delivery today has been exceptional, the staff from start to finish have been knowledgeable, polite and communicative. Well done Arighi Bianchi
16. September 2024
Bewertung ohne vorherige Einladung
Antwort von Arighi Bianchi
Dear Helen
Thank you for your great feedback regarding your order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our delivery team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Beautiful Clock.
If you want a bit of luxury, this is the company for you. Love my gorgeous clock...it came quickly and well packaged. It's greatly admired by all my visitors.
18. Juli 2024
Antwort von Arighi Bianchi
Dear Su
Thank you for your great feedback regarding your online order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
Blue jug
Bought an item of pottery & it arrived very quickly & was well packaged & item is lovely
18. August 2024
Antwort von Arighi Bianchi
Dear Kay
Thank you for your great feedback regarding your online order and delivery with us.
Your custom is greatly appreciated. We will pass this fantastic feedback onto our online fulfilment team.
Thank you again and we look forward to welcoming you back in the future,
Arighi Bianchi Customer Care Team
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