I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... Mehr ansehen
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Das sagen Bewerter
This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... Mehr ansehen
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... Mehr ansehen
i never received my necklace … I was supposed to receive it back in November 17 , 2025… I sent an email asking where my item was and I never got a response…. Which was very rude. I would like an expla... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Kontaktinformationen
Vereinigtes Königreich
- hello@artbyzakia.com
- artbyzakia.com
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Das haben sich andere Leute angesehen
Not worth the money
Was very dissatisfied with the quality of the product. I ordered two hidden engraved necklaces and the inside “engraving” was very slanted for both necklaces. I didn’t expect it to be so slanted that it was noticeable. When I reached out to the seller, the response was because of the product being “hand engraved” that it’s “not supposed to be perfect”. Then don’t promote your brand as high quality. How can a small business owner be so content in giving their customer such a response is beyond me. Will definitely not be purchasing from this shop again as I had planned to do so. I also ended up buying the product at a higher price as the seller only a couple days later after I placed my order ended up discounting it further anyways. Wasn’t worth the money I paid.
No customer service
I bought a necklace for my wife. It broke a few days later and i emailed you to ask about it and if there was any way of getting a new one, but i received no response whatsoever.
U don't have customer service
very long to send and does not reply to…
very long to send and does not reply to emails or instagram messages
I placed my order over a month ago and…
I placed my order over a month ago and have since received no tracking number or any sort of information about when it would be sent out. I appreciate that Christmas & New Year are busy times but I was not told this by the company. I am very disappointed with the service as I have just been met with silence wondering whether I have lost my money or if my order will actually arrive. In future I will be taking my business elsewhere and urge others to do the same as emails are also not answered when people were asking what was taking so long with their orders.
I didn’t got my Oder could someone…
I didn’t got my Oder could someone please help with my order
Do not order
Do not order. I haven’t received my order even after contacting them by email you just get blanked.
Really bad experience
I have not received my item even though the company had advertised that it will be with me after 4-6 weeks. No communication, really bad service. Never again using this company.
The engraving wasnt in the middle and…
The engraving wasnt in the middle and the packaging is just simple in a bubble bag if the engraving was in the middle I would’ve given it 5 stars tbh im disappointed
AVOID AT ALL COSTS!!!
Placed an order of two items on 12/12/21 and have still not received it. Sent numerous emails, texts, DM’s and posted comments on every one of their platforms but no response. They’re still updating their social media but not replying to any customers. Please avoid this company at all costs, you will not receive your order. There are so many people in the same position. I have reported them to trading standards and am in the process of pursuing legal action.
Not a trustworthy company
Not a trustworthy company. Placed order on the 13th November. Several attempts made to contact trader, however no response. However trader has put a status up to say they are in Pakistan. Knowing that they have orders and taken customers money without providing a service. She has done this to many people you just need to look at her reviews on tiktok and Instagram to how she has scammed so many people. It's shocking how she's still trading, taking peoples money and not giving them the item.. if you read the other views no one has received their order, some people have been waiting for 4 months. She shouldn't be trading if she couldn't provide. She doesn't even respond to any emails you send. Even goes against her own company rules we will respond with 24-48hrs. She's avoided alot off people, if it was a trustworthy business she would be providing her customers a tracking number but she hasn't even done that. Alot of her customers are still waiting to hear back from emails sent weeks ago haven't been responded too. If the orders are delayed it's common sense to let your customers know, or email them. I'm shocked by the lack of service she has provided. Best to avoid this type of company...her Instagram and tiktok reviews says it all.
I received one of the necklaces with a…
I received one of the necklaces with a scratch next to one of the letters and the chain on the other was turning brown instead of gold not to mention the delivery delays and poor communication with the owner never replies to her emails
I purchased the hidden name necklace…
I purchased the hidden name necklace for a friend and it broke on its own a couple hours after wearing it. No one’s replied to my message about it either since the beginning of December. So disappointing, wouldn’t recommend.
because i have ordered since over a…
because i have ordered since over a month ago and still haven’t received my necklace , no reply to emails too.
The necklace came really fast
The necklace came really fast. I’m in California and I got the necklace in less than 20 days. I wasn’t expecting it for at least over a month. Quality is great as well. Will definitely order again.
Haven’t received my order
I’ve ordered the keychain from them a month back I’ve yet to receive any info of where or how long it will be to be delivered. I’ve emailed them twice and tried to dm them on insta but they have not responded to any. It really sucks since I paid a lot for one item. Please do not order from here it’s not worth it. Definitely wasted time.
DO NOT BUY FROM HERE EVER.
Absolute horrible service. It’s been over a month since i ordered my item and haven’t received it still. Let’s not even start on the terrible customer service, doesn’t even respond to you when u message. I most definitely do not recommend buying from here and will be getting my money back. Extremely unprofessional. Extremely disappointed. Do not take my review lightly because of my name, It’s just my emails name and has shown up on here too.
Shocking customer service
Shocking customer service. It’s been over a month and I still have not received my order. emailed several times where one was responded to and since then there has been no communication. Do not order from here unless you want to waste money.
Do not order from this company,placed…
Do not order from this company I placed order on the 13th Nov, still not received my item. I have sent message on Instagram and email. Getting no response. I really dont know how some people can sleep at night by doing this. Happy to take customers money and not provide the goods. Awful customer service. Either refund or provide the goods that I have ordered.
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