Terrible customer service - cannot be reached. Booking went all smoothly. Got the right info and it was clear. However, my flights changed and would arrive a day earlier. You'd think there is a wa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Have used AutoEurope before several times and has always been good with many useful choices. But it can be tricky to ensure you book the best deal for your own circumstances, so it is essential to be... Mehr ansehen
Unternehmen hat geantwortet
After I made a mistake with my booking collection and need to reschedule the staff at autoeurope Australia where amazing . A lot more helpful than dealing direct with rental companies. The only ch... Mehr ansehen
Unternehmen hat geantwortet
Have used Auto Europe many times for car rental in Australia and Ireland. I have never had any issues with my bookings, and the prices have always been better than anything else I could find online. D... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Auto Europe Australia
Vom Unternehmen geschrieben
Auto Europe has been a leader in worldwide car rental services for over 60 years. Get the best rates for car hire in 190 countries and 28,000 locations.
Our products
Kontaktinformationen
P.O. Box 1321, 2059, North Sydney, Australien
- 1300 656 601
- reviews@autoeurope.com.au
- autoeurope.com.au
4,0
Gut
1603 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Auto Europe Australia
We're pleased to hear that everything is going well so far. We appreciate your feedback and look forward to making your pick-up process smooth and hassle-free on the day.
If you have any questions, feel free to reach out. Thanks again!
Best,
Ashleigh
Easy booking and thorough info
12. April 2024
Antwort von Auto Europe Australia
Dear Nigel,
Thank you for your review & feedback!
We're glad your booking was made easy and you were provided with ample information. Please let us know if there's anything else we can assist you with.
Best,
Ashleigh
Telephone enquiry answered quickly and…
Telephone enquiry answered quickly and more information was well explained.
10. April 2024
Antwort von Auto Europe Australia
Thank you for your feedback!
We're glad your telephone inquiry was answered quickly and that you found the information helpful. Please let us know if there's anything else we can assist you with.
Best,
Ashleigh
Antwort von Auto Europe Australia
We're delighted that you found our website easy to use for exploring car rental options! Our goal is to provide a seamless and convenient experience for our users, and your feedback reaffirms that we're on the right track.
Kind regards,
Ashleigh
great site to work with and easy step…
great site to work with and easy step by step booking.
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von Auto Europe Australia
We're thrilled you found our site easy to use and our booking process straightforward. If you need any assistance or feedback, please don't hesitate to reach out. We're here to make your experience as seamless as possible.
Kind regards,
Ashleigh
Antwort von Auto Europe Australia
Thank you for taking the time to share your feedback with us. We greatly appreciate your positive review regarding the variety of vehicles available for selection.
We strive to offer our customers diverse vehicles to cater to their preferences and needs. It's fantastic to hear that you found our selection satisfactory.
Your feedback encourages us to continue providing high-quality service and ensuring our customers have an excellent experience. If you have any further comments or suggestions for improvement, please feel free to share them with us.
Once again, thank you for choosing Auto Europe Australia. We look forward to serving you again in the future.
Ashleigh
Easy to navigate the hire process
2. April 2024
Antwort von Auto Europe Australia
We're pleased to hear that arranging your rental was quick and easy!
Thank you for choosing Auto Europe Australia. Feel free to reach out if you need further assistance or have any questions.
We're here to help ensure your travel plans go smoothly.
Best regards,
Ashleigh
I entered flight details several times…
I entered flight details several times but they were omitted in end. I also wanted domestic terminal collection but gave me international
28. März 2024
Antwort von Auto Europe Australia
Dear Mairi,
Thank you for bringing this to our attention. We sincerely apologise for any inconvenience you experienced with your recent booking. We understand the importance of accurate flight details and terminal preferences, and we regret any oversight from the partner website you make the booking through.
Rest assured, we have taken note of your feedback, and a member of our team will be reaching out to you shortly to rectify the situation. We are committed to ensuring that your travel arrangements meet your expectations, and we will make any necessary adjustments to accommodate your needs.
Once again, we apologise for any inconvenience this may have caused, and we appreciate your patience and understanding as we work to resolve this matter promptly.
Best regards,
Ashleigh
Seemless service
Pricing was great. Simple online booking and quick response.
25. März 2024
Bewertung ohne vorherige Einladung
Antwort von Auto Europe Australia
We're pleased to hear that arrangingyour rental was quick and easy! Thank you for choosing Auto Europe Australia. Feel free to reach out if you need further assistance or have any questions. We're here to help ensure your travel plans go smoothly.
Best regards,
Ashleigh
Antwort von Auto Europe Australia
We're pleased to hear that organizing your rental was quick and easy! Thank you for choosing Auto Europe Australia. If you need any further assistance or have any questions, feel free to reach out. We're here to help ensure your travel plans go smoothly.
Best regards,
Ashleigh
Antwort von Auto Europe Australia
We're delighted to hear that you found our rental car booking process in the UK easy to understand and that you enjoyed our competitive rates!
Thank you for your feedback and for choosing Auto Europe Australia. Feel free to reach out if you need further assistance or have any questions. We're here to help make your travels as smooth as possible.
Best regards,
Ashleigh
5th booking with AutoEurope
Excellent web site with all details well described. Researched in depth and AutoEurope were once again the best.
18. März 2024
Bewertung ohne vorherige Einladung
Antwort von Auto Europe Australia
We're thrilled to hear that you found our website excellent and comprehensive!
Thank you again for your positive feedback and for choosing Auto Europe Australia. Feel free to reach out if you have any further questions or need assistance. We're here to ensure your experience with us continues to be the best.
Best regards,
Ashleigh
Great rates and easy booking
17. März 2024
Antwort von Auto Europe Australia
Thank you for your kind words!
We're delighted that you found our rates great and the booking process easy. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your feedback and your choice to book with Auto Europe Australia.
Best regards,
Ashleigh
Simple and easy
14. März 2024
Antwort von Auto Europe Australia
We're glad to hear that you found the process simple and easy! Thank you for choosing Auto Europe. If you have any further questions or need assistance, feel free to reach out. We're here to help.
Best regards,
Ashleigh
Antwort von Auto Europe Australia
Did you say smooth!? :)
We're thrilled to hear that your experience was smooth! Thank you for choosing Auto Europe. If you ever need assistance, feel free to reach out. Safe travels!
Best regards,
Ashleigh
Antwort von Auto Europe Australia
We're delighted you found our website quick and easy to navigate! Thank you for your feedback. If you have any further questions or need assistance, feel free to reach out to us anytime. We appreciate your support.
Best regards,
Ashleigh
Time will tell when we pick up the car
It was easy to book, however the prices changed 3 times over the period I wanted to book.
I called the company who were most helpful however the online prices were cheaper by far.
The main issue was I wanted to book withy an establshed car rental company and I made by booking with Avis. The rates on this web site for Avis were far less expensive than on the Avis web site.
Now all we have to do wait until we arrive in London
12. März 2024
Antwort von Auto Europe Australia
Thank you for taking the time to share your experience with us. We truly value your feedback and apologise for any inconvenience caused by the fluctuating prices. We strive to provide competitive prices and are glad you found our online prices more favourable.
We understand the importance of booking with a trusted car rental company, and we're pleased that you chose Avis through our platform. It's reassuring to know that our customer service team was able to effectively assist you.
We hope your experience with Avis in London meets your expectations and you have a smooth and enjoyable trip. If you require further assistance or have concerns during your rental period, please don't hesitate to contact us. We're here to help ensure your journey is hassle-free.
Thank you once again for choosing Auto Europe. Safe travels!
Warm regards,
Ashleigh
Prompt response to my query
Prompt response to my query.
I had questions that I needed to ask and the company's response was very helpful timely and positive.
This gives me peace of mind knowing that I could approach them again if somethng goes wrong.
Based on this recent experience I am happy to recommend them.
11. März 2024
Bewertung ohne vorherige Einladung
Antwort von Auto Europe Australia
We're thrilled to have been able to assist you promptly and positively! Your recommendation means a lot to us. Rest assured, we'll be here for you whenever you need us. Thank you for choosing Auto Europe Australia.
Best regards,
Ashleigh
Antwort von Auto Europe Australia
We're delighted to hear that you found our website easy to use. Thank you for choosing Auto Europe. If you have any further questions or needs, feel free to reach out.
Best regards,
Ashleigh
Antwort von Auto Europe Australia
We're delighted to hear that you found our booking process easy. Thank you for choosing Auto Europe. If you have any further questions or needs, feel free to contact us.
Best regards,
Ashleigh
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.