Bad Brownie Bewertungen 

3 693
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered a set of delicious brownies for my daughters birthday to her and despite being let down multiple times by DPD not delivering, Morag from Bad brownie, sorted it for me. By delivering a new batc... Mehr ansehen

Bewertet mit 5 von 5 Sternen

These brownies were absolutely delicious!! Each one is bite sized and perfect soft consistency, not too sweet, generous frosting and wonderful flavours. I had the Christmas pack, mince pie brownies... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Received email Monday to say shipped, via next day delivery. When tracked showed as not received by courier. Tuesday same. Wednesday same. Eventually showed as received by courier late Weds afternoon.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Super fast delivery (next day). Beautifully packaged and brownies themselves look beautiful, as well as taste amazing. All 4 versions of keto brownies deliciously indulgent, better than anything... Mehr ansehen

Unternehmensdetails

  1. Bäckerei
  2. Tortenbäckerei
  3. Dessert-Shop
  4. Geschenkeladen

Vom Unternehmen geschrieben

We are makers of the most exquisite and delicious chocolate brownies you will ever taste. We think our brownies are the best in town – in fact in any town we deliver to in the UK. It’s not just us who think so – the Dragons in their Den loved them, as have thousands of people who’ve visited us at food markets over the years, and our tens of thousands of happy online customers. We are totally passionate about our handmade brownies. We gave up our day jobs in a branding agency because we believe in these brownies, and we are constantly, relentlessly, whole-heartedly creating, evolving and improving what we bake, to give our fellow brownie-lovers the most luxurious, delicious, chocolatey, delightful products we can. One of the reasons we feel so proud of our little squares is because of the quality of ingredients we use – only the finest Belgian dark chocolate, the creamiest churned butter, nuts sourced from the finest nut growers.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

3693 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,3

Alle Bewertungen

(3 693)

4 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Forced to go to bank to reclaim money

Ordered a brownie for my boyfriend's birthday as I'm out of the country for work. Brownie didn't arrive. Four days later the brownie still hasn't arrived, Bad Brownie are not responding to the multiple emails I've sent and I have been forced to contact my bank to contest the charge. Given the number of brownie companies out there I REALLY wouldn't recommend this company. Possibly one of my worst customer service experiences ever.

9. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Breach of GDPR

Just had an email from your warehouse manager stating an email went out in error to myself and a load of other customers.

All of our email addresses were visible in this send out. Complete breach of GDPR. My email address has now been shared without my consent.
Very unhappy about this breach of data protection especially as there’s nothing that can be done about it now.

As I’ve not yet received my order I won’t be placing any further orders and will be advising others to do the same.

Edit: I’ve emailed the company and left this review and had no response. If I don’t have a response in the next 24 hours I’m going to report to the breach. I am very concerned at this companies lack of regulations in handling data and even more so that I have given over payment details.

6. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Disappointed in size, taste and value

Ordered these for the first time as a gift but embarrassed they were so small I couldn’t gift them. I’ve had other Brownies, namely from Gower Cottage, which are twice the size but not twice the price, also the flavouring does not sit on the top as these do. Will give these to my daughter and order Gower Cottage brownies for the recipient that should have had these. Such a shame, am very disappointed.

9. November 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thanks for taking the time to leave a review and I am sorry to hear you were disappointed. We try to make it very clear our brownies are bite sized brownie bites which our customers prefer as it means they can try more than one flavour in one sitting - a bit like a box of chocolates. However we will look to make this clearer online to avoid any further confusion.

Bewertet mit 5 von 5 Sternen

Brilliant customer service

I ordered a box of brownies for my team. They were delicious. The delivery was later than expected and when I mentioned this to the customer service team they refunded my delivery charge almost immediately. Amazing brownies. Amazing customer service.

13. Oktober 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thanks so much for your kind review, Natalie! 😊

Bewertet mit 5 von 5 Sternen

Highly recommended

A delicious box of brownies at an excellent price with next day delivery to the Highlands, what more could you ask for ( two boxes ! )

8. Oktober 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thanks for your lovely review, Noel! 😊

Bewertet mit 5 von 5 Sternen

Nailed MOH duties thanks to Bad Brownie

I accidentally entered the wrong house address Thursday evening and panicked knowing I needed these especially for an engagement party where I’m maid of honor (MOH). I emailed the team and they were super responsive and got my Vegan Wheat Free Brownies sent out on Friday morning and arrived perfectly on time for the party which absolutely saved my MOH title on Saturday. Thank you Melissa!! I’m so super grateful and to have such an amazing customer service given this all happened during the announcement of the Queens passing. I really did panic given the circumstances of everything and you absolutely saved my friendship! Thank you

10. September 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thank you for your glowing review, Chloe! We have passed your kind words onto Mel 😊

Bewertet mit 5 von 5 Sternen

Amazing keto brownies

Amazing keto brownies, so glad I discovered these…

25. August 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thanks for choosing Bad Brownie! We're glad you liked them 😊

Bewertet mit 5 von 5 Sternen

Excellent customer service and…

Excellent customer service and absolutely delicious keto brownies. Stays fresh in the fridge and also can freeze tonight - doesn’t take long to defrost. Will definitely buy again.

24. August 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thank you, Nicola! We're pretty proud of our keto brownies 😊

Bewertet mit 5 von 5 Sternen

Delicious!

The brownies were a gift, but I have been assured that they were delicious. There was an issue with delivery (a courier error) which was sorted swiftly and efficiently by Bad Brownie. Very impressed with the product and the customer service and will definitely order from the company again.

21. August 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thank you for shopping with Bad Brownie, Gill! We hope to see you again soon ☺️

Bewertet mit 5 von 5 Sternen

Got gifted these gorgeous brownies

Got gifted these gorgeous brownies, very tasty would defo recommend anyone to buy these!!!!

16. August 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thank you for the review, Maiya! We're glad you enjoyed your brownies ❤️

Bewertet mit 2 von 5 Sternen

expensive and slow delivery and poor communication

Paid £5 postage on top of the £15 only to wait 6 days for it to be delivered! Didn’t hear anything for 6 days, then suddenly got three of the same email at once in the sixth day saying it’s been delivered.

2. August 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Hi Ryan, we're so sorry to hear your brownies were late. We'd appreciate it if you could email us over at info@badbrownie.co.uk so we can investigate further.

Bewertet mit 5 von 5 Sternen

Delicious Brownies delivered quickly

Bad Brownie delivered super quickly for a surprise gift. The recipient said they were packaged very nicely and very tasty. They have placed an order to send on to one of their friends!

Unfortunately we used them after another company had failed to deliver, if only we had used Bad Brownie in the first place!

13. Juli 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thank you Nicola! We're so glad your lucky recipient loved their brownies.

Bewertet mit 1 von 5 Sternen

Smaller than the brownie bites from the supermarket

These brownies are tiny! Clearly someone in head office came up with the brilliant idea to cut them in half to save costs. As for flavour, they only have toppings, the base is the same on each. Very overpriced. May I strongly recommend Gower Cottage brownies as an alternative.

1. Juli 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Hi Rain! We're really sorry that you didn't enjoy your brownies. We'd like to fix this for you – just let us know your contact details and a member of the team will be in touch shortly.

Bewertet mit 5 von 5 Sternen

Keto krazy tastetastic!

Ordered the wrong box, thinking they were Keto. Ordered keto box, thought I had done the same thing again!! Tasted delicious and would not know they were keto!! Had thought I would not be keen on coconut, but genuinely could not tell which was my favourite flavour.

23. Juni 2022
Bewertung ohne vorherige Einladung
Bad Brownie-Logo

Antwort von Bad Brownie

Thanks Claire! We're pretty proud of our keto brownies, so glad you liked them.

Bewertet mit 3 von 5 Sternen

First time order - disappointing

Ordered my first box of these brownies and i've been left a bit disappointed. Not worth the money for the size. The flavors are at the very top and don't run through the actual brownie so every brownie tastes the same without the sliver of topping. i guess they save money doing like that. Found them very rich and stodgy. All in all poor value for money and definitely better alternatives on the market and in the shops.

31. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delicious keto brownies

Delicious keto brownies! Love that they were small so I could try them all! All the flavors were great and the delivery was super fast!
I will be ordering these again for sure and I totally recommend them…

17. Mai 2022
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Small, v sweet and rubbery

Interesting flavours did not hit their mark, quite a rubbery texture which is v sweet. By chance we've been sent a box of brownies from another home delivery service which were far superior for a similar price

13. Mai 2022
Bewertung ohne vorherige Einladung

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