My experience with root canal treatment at Banning Dental Group & Skin Clinique was not as positive as I had hoped. I wanted to feel more informed and comfortable throughout the process. I believe the... Mehr ansehen
Unternehmen hat geantwortet
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My experience with root canal treatment at Banning Dental Group & Skin Clinique was not as positive as I had hoped. I wanted to feel more informed and comfortable throughout the process. I believe the... Mehr ansehen
Unternehmen hat geantwortet
Recently had a tooth implant procedure over the course of 4 months as needed some bone grafting too. Abdul, the dentist was brilliant. He was polite, friendly and most importantly reassuring throughou... Mehr ansehen
Unternehmen hat geantwortet
The receptionists here are incredibly warm, inviting, and reassuring—especially Edona, who was so kind and even offered me a proper barista cup of coffee. My first dentist, Dr. Doo Roo, was wonderf... Mehr ansehen
The clinic is extremely modern and well presented with calm, kind and polite staff. The orthodontist my daughter has been seeing is also very kind and warm toward my shy 13 year old. What is also... Mehr ansehen
Cosmetic Dentist and Specialists proving full range of dental and skin services across the UK
Vereinigtes Königreich
I felt very much at ease straight away everyone went out of their way to make my experience a good one
It made me nervous waiting but when i saw james all was ok the half hr made me panic but fine when there he made me relax
Very educative staff. Well versed in this field and prescribe solutions that can be worked towards.
Excellent in depth consultation and treatment plan
I had a great experience at Banning Dental – Wembley. The entire team was professional, friendly, and very helpful throughout my visit. They made sure I was comfortable and well-informed during the treatment.
Special thanks to Jessica and Cristina for their excellent customer service and quick help in updating my invoice — everything was handled smoothly and efficiently.
Highly recommend the Wembley branch for anyone looking for quality dental care and outstanding patient support!
The staff is kind and professional. I would definitely recommend Banning Dental Group
had a check up at the new Crawley branch of Banning Dental Practice on Saturday last,Just to say they was really helpful for me.So friendly, and extremely nice. I found them very knowedgeable , and helped me with advice on how to look after my recently dental implants.I strongly recommend them and i'm so happy with there new practice.
The staff is super friendly and knowledgeable. Prices are on the expensive side, but it is worth it! You pay for quality.
I had an emergency issue and they see me the same day .Welcoming and professional environment. I'm very pleased! Highly recommended!
Not having been to a dentist for more years than I would like to say. I was put at ease with the environment and the whole experience was great. Thanks
Great I was so happy with the results
First stage of an implant completed. Hamera and Phoebe were great. Explained everything all the way through and very relaxed.
Pretty much painless and successful procedure.
This was my first time at Crawley Banning and it was a really nice experience.
Callie welcomed us really lovely and we had a good checkup and understanding with Dentist Claudia and Nurse Maddie.
Lewisham dental has been amazing with bookings!! Receptionist Naf was super friendly and helpful and Dr Shailesh answered all my questions about my treatment plans!
Such a lovely dentist, on arrival the receptionist Naf was very welcoming and warming at Lewisham Banning Dental. Dr Shailesh made my experience of going to the dentist brilliant, would recommend!
Reception are superb at Leighton Buzzard, my dentist Dr Naser had been considerate through my treatment and I am very lucky to have him treat me. My implant journey was at first tense and scary, but a few appointments in and the clinic has changed my feeling towards dentists, and my implant crown looks so natural, their internal lab are very talented. I would thoroughly recommend this branch of Banning Dental!
NHS service at private prices.
Had a few appointments for teeth whitening, not once was I seen anything like on time. When the whitening kit arrived there was a very brief ‘this is what you do’ discussion before; ‘now off you go’. No come back to make sure you got the level of whitening that you want or, to make sure everything is okay. I left thinking, wow that all seemed like a bit too much trouble for them!
After a few days of using the whitening the sensitivity was overwhelming so I contacted the manufacturer to see if that was normal. They told me I should have been given their sensitive tooth paste to use two weeks prior starting the whitening treatment. The manufacturer contacted the surgery and was told that they would get back to me later that morning after they had checked to see if they had any of the toothpaste. Needless to say, they didn’t get back to me. I called them just before they closed for the day and they still hadn’t checked! She went to look while I waited on the phone, they did have some. I then had to make a 35 mile round trip to get the toothpaste and not even the slightest hint of an apology for getting it wrong or the trouble I had to go to to get it, certainly no sympathy for the unnecessary pain and sensitivity I was suffering! All she could say on that was “well you should have been given it”. Yes, but I wasn’t!
No way would I EVER go back there and no way would I dream of recommending it to anyone!
Update 24/11/25
I had a call from the practice manager the very next working day after I left my review. She was very apologetic and sorry to hear of my experience. She explained how it had happened, but acknowledged it still should not have happened in the first place. She assured me they had taken my complaint seriously and would update their training to make sure it didn’t happen again to somebody else. She also took the time to call at my house a couple of days later to apologise again in person. She said they had now completed an updated training with branch staff and gave me a lovely bunch of flowers 💐 It is nice that they listened and did something about it rather than just ignoring my complaint.
Fabulous team and service at Blackfriars thank you!
Estoy muy feliz con mi treatment in Banning Blackfrias dra. Sara is muy profesional.
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