Great Overall experience with Bean Machine. Repair Service and follow up work. Demie was really helpful and swift with getting the unit back to us. The Connoisseur's are going to be out in force for... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
delivery was a week late because dpd sent it to the petrol staion.beanmachines washed thier hands of the problem
Customer service is incredible. Hats off to Tara from the CS team who really looked after us. Special shout out to Paul the installer, super patient, very polite and did a fabulous job installing... Mehr ansehen
Just want to thank the customer service team for their help! We had a slight delivery issue with our new coffee machine + were assisted by Farheen, who was so helpful + professional! She was able to r... Mehr ansehen
Unternehmensdetails
Über Beanmachines
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- beanmachines.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very efficient and excellent service by…
Very efficient and excellent service by SEAN. Many many thanks for fixing my coffee machine in such a short notice.
Overall good
The organising, purchase and supply of my machine was very good and missed items despatched promptly.
A follow up additional service offered at the time of purchase has been slower than expected.
After few inconveniences our new coffe…
After few inconveniences our new coffe machine is great!
Thank you!

Antwort von Beanmachines
Coffee Machine Installation
Visiting the showroom to select the best machine for us with Scott's guidance was very helpful, as it is very difficult to choose the best machine for the job from paperwork. Everything went smoothly on the day of the installation and Mark was very helpful during the installation and the demonstration and training.
Everyone in the office is very pleased with the coffee and the hot chocolate, thank you both.
Great technician's
Can’t fault the technicians. Professional and always helpful in any problems
Sean is an amazing Engineer.
Sean is an amazing Engineer.
Very kind and helpful at all times of the installation.
Happy to answer all my crazy questions always with a smile and make sure that I understand the machine.
Many thanks Sean!
Great service.
Great service.
Great products.
Simple as.
Sean was very friendly & provided a…
Sean was very friendly & provided a good quality service. would recommend.
Engeenir Sean was very helfull
Sean was very helfull and he made sure that everything was working perfectly before leaving.
Beanmachine Engineer Visit
The engineer arrived on time and was very informative about the technical issue with the machine. He was also very friendly and polite.
Excellent service from Sean!
Excellent service from Sean!
Perfect Customer Service Experience :)
Just want to thank the customer service team for their help! We had a slight delivery issue with our new coffee machine + were assisted by Farheen, who was so helpful + professional! She was able to resolve our issue within minutes, and made sure we were happy and clear on every step of the process. We are delighted with our new machine, and very thankful to Farheen + the rest of the team for all of their help + time. Would recommend to other businesses!
Great assistance
Great assistance ! Sorted our request swiftly !
Super helpful and able to respond to…
Super helpful and able to respond to different requests we had all to do with everything coffee !!! Thank you!
Sean was great ,really helpful and…
Sean was great ,really helpful and nothing was to much trouble and his knowledge of coffee was amazing
Great Service
The engineer was super helpful. He was knowledgeable, polite and took time to talk me through everything. Definitely lived up to good customers service.
Mark Fraser was exceptional
Mark Fraser was exceptional,he serviced the machine with myself last year aswell as this year and he’s incredible and really informative. Service was quick and smooth and it was an overall really nice experience.
Sean was amazing help
Sean was amazing help, gave great advice to for preventative measures and couldn’t be more helpful. Thank you Sean!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







