Belro Bewertungen 

Scammers - i ordered a mic that was only compatable with ancient iphones. Customer service did not answer. Scammers should be shut down.

DO NOT ORDER FROM THIS COMPANY!!! They sent me a mini version of product I ordered. Told me it's from the same line. Demanded my money back and they made me pay for the shipping return. Terrible company.

My email address ended up on the dark web.
A complete scam... Multiple company charges with different names, and a refusal to cancel or refund my money within 30 minutes of my initial purchase...
My credit union did not help much, because they still allowed the charges to go through.
Hidden monthly rewards subscription of $39.99 per month...
Cancelled my bank card...

Total scam. My wife ordered a pair of sunglasses for $25. She declined the "rewards club" and $9.95 "Ultimate protection" plan. Both were added to her order anyway. After reading reviews online saying they did this to others, I checked her order again, and found both were added. So she asked for a complete cancellation of her order, a few hours later. She was given a total run around from customer service. She was so frustrated, I took over on her behalf. After a day or two, they refunded the $9.95 ultimate protection scam, but I had asked for a total cancellation of her order & refund, within 24 hours. Why she cancelled was we learned of the "rewards" scam they pull through reviews by others, where after 21 days of the "free" rewards club, you get charged a $29.95 per month recurring membership fee. They said they cancelled her membership subscription when I filled out the "cancel your subscription" form online (I took a screen shot of it saying "received"), but after all this we didn't trust anything they said, and cancelled her credit card and got a new card, and reported them as a fraudulent company. Her original order was never cancelled and refunded as I requested, they just kept asking if I wanted to cancel, as if they didn't receive my previous requests to cancel. The term "fell on deaf ears" best describes their customer service team. We gave up. We paid $25 for the lesson of reading reviews here first, before ordering anywhere online. The $25 sunglases she ordered, that we got stuck paying for before I cancelled the credit card, have yet to be delivered, so we cannot speak about quality of the item. She ordered them 23 days ago and tracking says they have not even been shipped yet. I doubt they ever will be. I saved all emails between us and have screenshots to back up everything I said here.

EDIT: It has now been 45 days since ordering, and tracking info I got from entering order number reads item ordered "not shipped". We were never notified of any delays. No communication between us whatsoever. Never given a tracking number, nothing. I tracked it on their website using email & order number.

Federal law says if product is not delivered in 30 days, they must give us a refund if it is requested. I did such a request, they refused. We received this reply from their customer service, about an hour later:

"We’re sorry to hear about your experience.

At this time, we do not have the option to issue a refund from our end. For the fastest resolution, we recommend contacting your bank or card provider directly, as they will be in the best position to review the charge and assist you further.

Thank you for your understanding.

Best Regards,
Ryan"

We're filing a complaint about their fraudelent practices with the FTC (Federal Trade Comission).

I experienced a paradigm shift once I recognized the pattern: BelroShop/Belro may not simply be selling inferior products. My bigger concern is that the purchase process may expose card details that can later be used for unauthorized fees, subscriptions, and charges under other merchant names.

In my case, concern about a questionable online purchase quickly became concern about the safety of my payment card when unfamiliar attempted charges appeared almost immediately afterward.

I posted my original review under BelroShop rather than Belro. Within about 30 minutes, my credit card declined two additional attempted charges from RelzoTech and TargoSports. I did not authorize either charge.

At first, I thought this was mainly about cheap or misrepresented products, delayed shipping, hidden warranty or “priority processing” fees, and poor customer service. After seeing attempted charges from other names, I now believe the product may be the bait that gets consumers to enter their payment information.

Other Trustpilot reviews describe a similar pattern: surprise $9.95 or $9.99 add-ons, unauthorized subscriptions around $34.95 to $39.99, fraud alerts, duplicate charges, and charges appearing under names other than Belro or BelroShop. My declined RelzoTech and TargoSports charges fit that pattern.

Consumers should not look only for “Belro” or “BelroShop” on their statements. Watch for unfamiliar merchant names such as RelzoTech, TargoSports, Vanta Commerce, Marenonline, Jomhome, Zapostore, Torinshop, Shopzaven, Bellorishop, Epicooler, and similar names.

My warning: treat any related unfamiliar charge as a possible card-compromise issue.

If you see any unauthorized or unfamiliar charge after buying from BelroShop/Belro, contact your card issuer immediately. Ask them to dispute any posted charges, block the merchant, monitor for additional attempts under other names, and advise whether the card number should be replaced.

For the next several weeks, check both posted and pending transactions daily, turn on instant purchase alerts, search your statement for small test charges and recurring amounts such as $9.95, $9.99, $34.95, $39.95, and $39.99, and watch for unfamiliar merchant names rather than only “Belro” or “BelroShop.”

Also save screenshots of the order page, emails, bank alerts, declined charges, merchant names, dates, and amounts. If your bank mentions recurring billing or automatic card updates, ask whether those can be blocked for the suspect merchants.

Bottom line: I would avoid BelroShop/Belro and treat any RelzoTech, TargoSports, or other unfamiliar charge after shopping there as urgent. My experience and the repeated reports from other consumers suggest the real danger is not just receiving a bad product, but exposing your payment card to unauthorized charges under shifting merchant names. Document everything, call your bank, dispute unauthorized activity, monitor your account closely, and consider replacing the card if your issuer recommends it.

Ordered item on May 1 from Belro. Purchase amount ($44.98) promptly charged to CC by Marenonline, but delivery was much slower than advertised. On May 21st and on that day every month thereafter, $39.99 was charged to CC by Marenonline. Beginning on June 1st and on that day every month thereafter, $34.95 was charged to our CC by Onlinenexus.com, a web site we never heard of or used. We complained to Belro/Marenonline in early July and were promised a refund and no further charges. Nope, they continued. Norton reports both sites as possible scams and blocks them. This certainly seems to be the case.

Beware - at point of purchase for our product there was a 1 day delivery promise. Given we needed the item in 3 days that worked perfectly. Immediately following the purchase we received an automated email that it would be 7-10 days. A full on bait and switch and bad business practice. We immediately requested a refund and to not send the product as we purchased based on their delivery promise. We would not have purchased otherwise. This was followed by 3 days of emails, a 25% refund and finally a 35% refund. While this is better than noting a 100% refund was due and not given. Easy online process but bad service and unethical business practices.

Added additional shipping fees, doubled the order placed and tried to add subscription costs. Tried to call and emailed to no avail. Don't order from them.

I got scammed and had to cancel my debit card over a stupid neck pillow. Do not purchase anything from this website. They don't let you decline the $9.99 membership fee at check out. My bank blocked it and put a hold on my card, thankfully. When I called the bank there were at least 3 or 4 additional $9.99 charges from Nuvia Sports and other random companies that were pending. Stay away from them!

Stupidly fell for a cute ad for what I now know was an AI-generated image of a coneflower bird feeder from a website called "Belro shop" that I now know is a front for this fraud-machine. I tried purchasing on the website and my card initially auto-declined the transaction (I should've stopped there but I didn't...I really wanted the bird feeder to be real), tried a second time and it was initially declined, then went through (came up on my bank statement as a charge from "Kelvo shop" despite being bought on a website with a different brand name) after I tried a different card, which also went through (I know, like I said I really wanted this to be true and I was being stupid). Didn't realize until the next day that I'd accidentally made two successful purchases on their site and immediately reached out by email. Suspiciously, shortly after I sent that email I received emails confirming that BOTH items had been shipped already. Then got an email from "customer service" shortly after that saying there was nothing they could do as the items have already been shipped and they now must be sent back after receipt. When I tell you I was so disappointed once these "bird feeders" arrived....I won't even describe them but suffice to say they were laughable in both size, construction and quality. An obviously drop-shipped product not meant to be actually used for any purpose other than to dupe hopeful customers. My email requesting a refund was met with a reply offering me a 35% refund in exchange for keeping these heaps of garbage. I declined, and was told that I must pay to ship said pieces of trash back to their original location, respond to their email with tracking number wherein I am to receive a 25% refund, then let them know after the item has been delivered so they can "schedule the remaining 75% refund." That was a week ago and I just got a fraud alert on the credit card I used to accidentally-purchase the second bird feeder, that I was charged $39.99 for a subscription service I did not enroll in through a company called "Relzotech" that I don't recognize. Considering I've now read that this "Belro shop" seems to be a coverup for an operation of scamming consumers by selling their CC information to various other scam sites, I'm betting that's exactly what this charge was about. Luckily I've already gotten a new card to replace the one I used to purchase the first item, and just got off the phone with my CC company after this mystery charge was auto-declined and they will be sending me a new card, AS WELL AS disputing another mystery charge from Relzotech I didn't even realize had hit my account for $34.96 two weeks ago. These people are SCAM ARTISTS AND THIEVES. DO NOT TRUST, DO NOT BUY FROM THEM!!!! They also have a pattern of coming to sites like these and leaving fake 5-star reviews for every 1-star review a real customer leaves, to make themselves look legit. Freaking liars.

Wow, I should have read the reviews on
this company. I ordered shoes that were too big, tried exchanging and was told No, no refunds, I wanted to exchange for a smaller size. I was offered 35% off but hey, I can get 50% my next order!!! Yeah, I don’t think so! On the bag that the shoes are in, in BIG letters it reads 100% CUSTOMER SATISFACTION! That was a lie. I would never recommend this company for any merchandise. Please don’t waste your time or money when you cannot get money back from their 100% customer satisfaction.

Belro not only charges for items not ordered and has belligerent customer service agents but my credit card was compromised more than several times for the same amount I requested to be credited. All this within 15 minutes of placing an order and cancelling it.

This company is wrought with fraud. I notified my bank immediately. They are in cahoots with Nuvia Sports. Both companies try and wrangle buyers into fraudulent memberships and try to charge you exuberant fees. Stay away from this company.

Complete ripoff! Fraudulent website that charged $80 for item I could have found at the dollar store for $10. Then charged $39.95 for "monthly membership" I never authorized. They tried 4 or 5 different company names to charge me. Thankfully Chase caught it and declined the transaction before alerting me. Chase issued a chargeback and credited my account for the initial purchase. Had to void my card and get a new one. Wish I'd checked Trustpilot first.

STAY AWAY FROM THIS COMPANY...
I ordered a child seat that was supposed to be delivered the next day. I then received an email advising me of a delay in shipping. It stated "Due to the extremely high demand for your product and President Trump's new tariffs causing a backlog with shipping companies, please allow 5-8 business days for your order to arrive after it ships". Still has not shipped but I have received two additional charges for $9.99 each, one for shipping (which was supposed to be free) and one for an insurance policy on the $18.00 item I purchased.

They are nothing short of scam artist. Don't do business with this company. Then they say oh we are so sorry, what a bunch of losers!

horrible, asked for a refund after I did not approve the order , they were tacking on additional charges I did not authorize, my bank noticed it. all I got was a run around, and emails not responding to my request. This is a scam site, don't buy from them

The company is designed to steal money from customers and make it impossible to return purchases. Belro Shoes that works under the corporate name of Vanta Commerce LLC is designed to capture your credit card information and then charge you for other purchases and subscriptions that you do not want. The company is stealing money from customers.

This is a dishonest, scammy “company”, one that must be run by the most dishonest, cynical fraudsters on the internet. I should have checked the reviews first but like a chump I got sucked in by the seemingly low price listed for the item. Then Belro somehow forgot the promotional discount it said it was offering, added an absurd and deceptive “Ultimate Protection Package” that I did not want and was tricked into adding to my purchase. Attempts to deal with them by phone are followed by long, long waits on hold and then dropped or met with hangups by rude people who have no interest in assisting you. Once they get your money you probably are never going to get it back. Check other reviews on Trust Pilot. They are just a bunch of flim flam artists. Stay away from these crooked jerks.

Same story as everyone else here. Ordered a product on Belro. Declined 9.99 expedited shipping. Two charges went through my account 9.99 at Seronline and 46.99 at Halorstore.com (which btw, was 9.99 more than it was supposed to be.) called bank and because I authorized charge they won’t protect me due to scam (chase bank) looked at the refund policy and refunds don’t apply to sales items. Guess what- whole site is on sale. Guess I’m getting a new card soon. Stay away!