I've used them multiple times for health services but also when I was having financial difficulty. Communication over the phone has always been great - helpful and friendly staff. The health servi... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My brother recommended Benendon over a year ago, my husband and I signed up. Thankfully I did, as in the last year I have been suffering with knee pain. They quickly located consultants in my area an... Mehr ansehen
Unternehmen hat geantwortet
The Benenden Health GP was easy and quick to engage through the app - I could even choose an apt to suit - I was contacted promptly - the Doctor was professional, friendly and helpful. Her advice hel... Mehr ansehen
Unternehmen hat geantwortet
Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Benenden Health
Vom Unternehmen geschrieben
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktinformationen
Holgate Park Drive, YO26 4GG, York, Vereinigtes Königreich
- 0800 414 8004
- benenden.co.uk
4,7
Hervorragend
10 333 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I find Benenden easy to communicate with
12. August 2026
Antwort von Benenden Health
Hello Ena, thank you for sharing your positive feedback. We are delighted to hear that you find it easy to communicate with us.
Best wishes, Benenden Health.
I became very despondent with Benenden…
I became very despondent with Benenden Health due to the times that I visited only to be told they won't do anything to help my situation. In the end, after I attended for having a very painful knee joint, after having an MRI I was told that they could either do key surgery, which would not be sufficient to deal with the problem, or a complete knee replacement, which was deemed overkill. Also at the age of 71, that I was too young!! I asked the consultant what he was prepared to do and he said nothing! I just felt they were interested in taking my money, but not in doing anything meaningful. A year later I went through the slow process of getting my doctor to write a letter for referral, which took 2 weeks to get, only to be told by the Benenden receptionist, that I could not discuss an injury that had been previously looked at for 2 years!
Further to my review and the response from Benenden Health.
Thank you to them for their offer, but I had already spoken to the Member Services Team when I stopped my membership and they offered for me to pay for further treatment, which summed it up entirely for me. No thanks, I'm glad I left.
10. August 2026
Bewertung ohne vorherige Einladung
Antwort von Benenden Health
Hi Arthur, thank you for sharing this feedback with us, we're very sorry to hear you haven't had a positive experience using our services so far.
Our team is keen to hear the full story and understand how we can help the situation, so please could you email Complaints@benenden.co.uk or call 0300 304 5700 which will take you through to our member services team to discuss this?
Thank you, Benenden Health.
Everyone was completely professional and extremely helpful
From first contact to complete treatment, I felt that I was important and respected
19. September 2026
Antwort von Benenden Health
Hi Alastair, thank you for sharing your feedback. We are so pleased to hear that you felt valued and respected throughout your treatment journey with us.
Best wishes, Benenden Health.
Benenden The only cover you need.
I was a member of Benenden for many years, but never needed there help and support until recently. For me it was an insurance policy I had tucked away in my back pocket for myself and my partner.Recently I needed there help they were incredibly quick and professional in arranging and authorising my procedure and that of my partner who I had only recently added some 8 months ago.If you don’t seriously look at the help Benenden can offer you or your family for a negligible fee. Your crazy.
16. Juni 2026
Antwort von Benenden Health
Hi Nicholas, we are so pleased to hear that we were able to provide prompt and professional assistance when you and your partner needed us most. It's wonderful to know that our support proved valuable after many years of membership. We truly appreciate you sharing your positive experience and recommending our services to others.
Best wishes, Benenden Health.
An excellent and affordable service
27. Juli 2026
Antwort von Benenden Health
Hi Peter, thank you for your positive feedback! We are delighted to hear that you found our service to be excellent and affordable.
Best wishes, Benenden Health.
Easy to use and understand
22. September 2026
Antwort von Benenden Health
Hi Barbara, thank you so much for your wonderful feedback! We are so pleased to hear that you found our services straightforward and clear. We appreciate you sharing your positive experience.
Best wishes, Benenden Health.
Outstanding
Outstanding, friendly, so helpful and professional ❤️
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Benenden Health
Hi Marie, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you found our team outstanding, friendly, helpful, and professional.
Best wishes, Benenden Health.
Great thanks
10. Juni 2026
Antwort von Benenden Health
Hi Kate, thank you for sharing this feedback with us, we're so pleased to hear you've had a great experience using our services. Know we're here to support you for many more years to come.
Best wishes, Benenden Health.
It was easy and the response was quite…
It was easy and the response was quite swift information given and recommendations from where to go from here we’re very helpful
11. September 2026
Antwort von Benenden Health
Hi Andrew, thank you for your wonderful feedback. We are so pleased to hear that our service was easy to use and that you received swift and helpful information.
Best wishes, Benenden Health.
Great service
Great service. So easy to use. Doctors seem lovely and you don’t feel rushed. Found the appointment system easy to use.
7. September 2026
Antwort von Benenden Health
Hello Jill, thank you for sharing your wonderful feedback. We're so pleased to hear that you found our service easy to use and that our doctors made you feel comfortable and unhurried during your appointment. It's also great to know that you found our appointment system straightforward.
Best wishes, Benenden Health.
Antwort von Benenden Health
Hi Julie, thank you for sharing this wonderful feedback. We are so pleased to hear you received such excellent, efficient, and friendly service from our professional team.
Best wishes, Benenden Health.
Great customer service with efficient…
Great customer service with efficient systems in place
1. September 2026
Antwort von Benenden Health
Hello Karen, thank you for your wonderful feedback! We're so pleased to hear that you had a positive experience with our customer service and found our systems efficient. We always strive to provide the best possible support.
Best wishes, Benenden Health.
Helpful friendly staff that made…
Helpful friendly staff that made everything such a good experience
22. August 2026
Antwort von Benenden Health
Hi there, thank you for sharing this wonderful feedback. We are so pleased to hear that our staff made everything such a good experience for you.
Best wishes, Benenden Health.
From contact to call with gp, 1st class service
From contact to call with gp, very satisfied with service provided to me
Representative understood reason for my call, appointment arranged for the same day
Reassuring that Beneden have retained their personal customer care whilst adapting to the difficult times we find ourselves in health wise
11. September 2026
Antwort von Benenden Health
Hello Anthony, thank you for sharing this lovely feedback. We are so pleased to hear that we were able to provide you with prompt and reassuring service during these challenging times.
Best wishes, Benenden Health.
Antwort von Benenden Health
Hi Mark, thank you for sharing this feedback with us. We're so pleased to hear that you experienced fast and efficient service. We always aim to provide prompt and helpful support.
Best wishes, Benenden Health.
Have used benedent many times over the…
Have used benedent many times over the 40 years I have been a member. Have always found the staff helpful, pleasant and efficient. The choice of consultants/areas has always been suitable and I have never had any issues at all with using the service.
1. September 2026
Antwort von Benenden Health
Hi Penny, thank you for sharing your wonderful feedback. We are so pleased to hear about your positive experiences over the past 40 years and that you find our team helpful, pleasant, and efficient. We are glad our services have always been suitable for your needs.
Best wishes, Benenden Health.
Excellent advice from doctor who…
Excellent advice from doctor who listened to my concerns. Not rushed - unlike NHS.
1. September 2026
Antwort von Benenden Health
Hi Jo, we're happy to hear that our doctor provided excellent advice and took the time to listen to your concerns. Thank you for your positive feedback.
Best wishes, Benenden Health.
Very clear how to use
Very clear how to use, once booked very fast and professional service
8. September 2026
Antwort von Benenden Health
Hello Malcom, thank you for sharing this feedback. We're really pleased to hear that you found our booking process clear and that you experienced fast and professional service.
Best wishes, Benenden Health.
Great customer service
Great customer service
Very helpful and caring in their attitudes
20. August 2026
Antwort von Benenden Health
Hi Gerard, thank you for sharing this positive feedback. We are so pleased to hear that our customer service was helpful and caring in their attitudes.
Best wishes, Benenden Health.
It was so easy to make an appointment…
It was so easy to make an appointment through the app. The Dr rang at the planned time plus the dr was really caring, listened to all i had to say and prescribed the appropriate medication. I would have been lost without them as I couldn't get an appointment with my NHS dr.
11. September 2026
Antwort von Benenden Health
Hello Teresa, thank you for sharing your positive experience with us. We're so pleased to hear that our app made booking an appointment easy and that our doctor provided caring and effective support when you needed it most.
Best wishes, Benenden Health.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.