I've used them multiple times for health services but also when I was having financial difficulty. Communication over the phone has always been great - helpful and friendly staff. The health servi... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My brother recommended Benendon over a year ago, my husband and I signed up. Thankfully I did, as in the last year I have been suffering with knee pain. They quickly located consultants in my area an... Mehr ansehen
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The Benenden Health GP was easy and quick to engage through the app - I could even choose an apt to suit - I was contacted promptly - the Doctor was professional, friendly and helpful. Her advice hel... Mehr ansehen
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Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Mehr ansehen
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Unternehmensdetails
Über Benenden Health
Vom Unternehmen geschrieben
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktinformationen
Holgate Park Drive, YO26 4GG, York, Vereinigtes Königreich
- 0800 414 8004
- benenden.co.uk
4,7
Hervorragend
10 333 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Antwort von Benenden Health
Hi Susan, thank you for this feedback, we're so happy to hear you had a positive experience with our dermatologist and your skin issue is on the mend.
Best wishes, Benenden Health.
Exceptional service
Exceptional service. Lovely clean hospital. Staff very friendly and professional
8. August 2026
Antwort von Benenden Health
Hi Clare, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you found our hospital clean and our staff friendly and professional, providing exceptional service.
Best wishes, Benenden Health.
Benenden - 5* from start to finish
Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well informed. Operations have short waiting time. Choice of consultants/surgeons. Always feel I am in safe hands.
17. September 2026
Antwort von Benenden Health
Hi Jo, thank you for your wonderful feedback. We're so pleased to hear that you found our referral system quick and easy, and that our staff made you feel at ease and well-informed throughout your experience. It's great to know you feel safe in our hands.
Best wishes, Benenden Health.
Amazing service and such informative…
Amazing service and such informative and professional consultants.
17. Juli 2026
Antwort von Benenden Health
Hello Diane, thank you for sharing this wonderful feedback. We are so pleased to hear you received such amazing service and found our consultants to be both informative and professional.
Best wishes, Benenden Health.
Excellent from start to finish
Excellent experience from first phonecall to appointment and all scans needed . Customer service was excellent and quick and efficient. An unbelievably seamless experience from start to finish.
24. August 2026
Antwort von Benenden Health
Hello Clodagh, thank you for sharing this wonderful feedback with us. We're so pleased to hear that you found the entire experience, from your first phone call to your appointment and scans, to be excellent, quick, and efficient. It's fantastic to know it was a seamless experience from start to finish.
Best wishes, Benenden Health.
Efficient in every way
Efficient in every way. Arranged very prompt both consultation and procedure. Sympathetic and constructive consultant. I would thoroughly recommend Benenden Health to ensure speedy resolution of most medical problems.
14. August 2026
Antwort von Benenden Health
Hi Evelyn, thank you for sharing your positive experience. We are so pleased to hear that our service was efficient in arranging your consultation and procedure promptly, and that you found our consultant sympathetic and constructive. We truly appreciate your recommendation for a speedy resolution to medical problems.
Best wishes, Benenden Health.
Benenden Charitable Trust
The most caring people who totally understood and were compassionate. Excellent service . I can’t recommend enough
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Benenden Health
Hi there, thank you for your wonderful feedback for our Charitable Trust. We are so pleased to hear that our team was compassionate and that you received excellent service.
Best wishes, Benenden Health.
Antwort von Benenden Health
Hi Brenda, thank you for this wonderful feedback, we're so pleased to hear you've had a great service experience. Know we're here to support you for many more years to come.
Best wishes, Benenden Health.
Easy access to excellent diagnostic…
Easy access to excellent diagnostic service.
The process was explained very clearly.
Have recommended to friends and family
6. August 2026
Antwort von Benenden Health
Hi Isobel, thank you for sharing this wonderful feedback. We're so pleased to hear that you found our diagnostic service easily accessible and that the process was clearly explained. It's especially great to know that you've recommended us to your friends and family.
Best wishes, Benenden Health.
10/10 for Benenden
Excellent service absolutely no hassle for the price you pay it is very good so glad I joined Benenden everything got sorted promptly worth every penny.
5. Mai 2026
Antwort von Benenden Health
Hi David, we are so glad to hear that you had such a positive experience with our service. It's wonderful to know that everything was sorted promptly for you and that you feel it was worth every penny. Thank you for your kind words!
Best wishes, Benenden Health.
I got an appointment same day on a bank…
I got an appointment same day on a bank holiday. I requested one at about 9am and was given one at 640pm. That would never happen in the nhs. It was a video consultation. It actually took place slightly earlier than booked. The doctor was lovely and patient.
31. August 2026
Antwort von Benenden Health
Hi Elizabeth, we're happy to hear that we could provide a same-day video consultation, even on a bank holiday, and that our doctor was lovely and patient. We appreciate your positive feedback.
Best wishes, Benenden Health.
Fast helpful service
25. Juni 2026
Antwort von Benenden Health
Hi Michael, thank you for this wonderful feedback, we're so pleased to hear you've had a great service experience. Know we're here to support you for many more years to come.
Best wishes, Benenden Health.
Excellent service
Start to finish, my experience with Benenden was fantastic. They are easy to get in contact with, the staff are friendly and knowledgeable, and I was able to organise my biopsy very quickly. I would highly recommend Benenden.
16. September 2026
Antwort von Benenden Health
Hello Paula, thank you for sharing your fantastic experience. We are so pleased to hear that you found it easy to get in contact with us, and that our staff were friendly and knowledgeable in helping you organise your biopsy quickly. We truly appreciate your high recommendation.
Best wishes, Benenden Health.
Brilliant health insurance plan so…
Brilliant health insurance plan so straight forward definitely better than Bupa.
31. Juli 2026
Antwort von Benenden Health
Hi Richard, thank you for sharing your positive feedback! We are so pleased to hear that you find our health insurance plan straightforward and brilliant. We appreciate you choosing us.
Best wishes, Benenden Health.
So easy to use
So easy to use. No issues to sort out. Quick and helpful. No money to lay out.
3. August 2026
Antwort von Benenden Health
Hi Marilyn, thank you for your wonderful feedback! We are delighted to hear that you found our service easy to use and helpful. We always strive to make things straightforward for our members.
Best wishes, Benenden Health.
My choice of consultants was great and…
My choice of consultants was great and my appointment wait time was minimal. The surgery was carried out within a couple of weeks and was a complete success.
31. Mai 2026
Antwort von Benenden Health
Hello Jim, thank you for sharing your positive experience. We are delighted to hear that your choice of consultants was great, your wait time was minimal, and your surgery was a complete success.
Best wishes, Benenden Health.
Very reassuring to be able to speak to…
Very reassuring to be able to speak to a GP 24/7. Monthly payment very reasonable and lots of investigations covered if the NHS wait is too long. Gp was empathetic and didn’t rush me . It’s well worth it.
9. September 2026
Antwort von Benenden Health
Hi Jennie, thank you for sharing this wonderful feedback. We're so pleased to hear that our 24/7 GP service has been so reassuring for you, and that you found the GP empathetic and unhurried. It's great to know you find our monthly payment reasonable and that our support with investigations is valuable.
Best wishes, Benenden Health.
Disgusting waste of money.
Disgusting waste of money.
I paid for this membership for 9 years and never used the service.
Now I have a painful and debilitating cist in a very sensitive place and they tell me they don't cover cists.
I wonder what else they don't cover?
I now have to wait up to 43 weeks for the NHS.
I would advise checking very carefully for what other conditions Benenden do not cover, I suspect the list will be extensive.
***Update following Benenden's reply****
I would respond to Benenden's reply by pointing out the following things.
1) Benenden used to offer 'a wide range of services and support', nine years ago when I joined but they do not offer them now. Your 'wide range of services' has been severely wittled down to a fraction of what they used to be.
2) Your 'Welcome pack' was nine years ago and is severely out of date, I don't recall receiving any reduction packs that detailed the services that have been removed.
Benenden should be clear about such things. If you are going to raise the price and reduce the services then you should make it clear, not hide it in the small print.
3) Benenden's list of surgical procedures on their own website clearly states that 'the procedures we cover are Relatively simple, not big, or complicated.
Require less than 24 hours in hospital.
Single operations that don’t need repeat procedures or additional monitoring'
So, you would imagine from that description that a cist would be easily covered by the Benenden policy.
It is NOT covered. Be warned!
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Benenden Health
Hi there, thank you for sharing your feedback with us, we're sorry to hear that you're not happy with the wide range of services and support we offer.
We make it very clear upon joining what surgeries and treatments we do cover in our Welcome Pack, and we make is as clear on our website (https://www.benenden.co.uk/health/healthcare/medical-treatments-and-surgery/our-procedures/).
If you'd like to raise this with a member of our team, please email Complaints@benenden.co.uk or call 0300 304 5700 and they will be able to discuss it further.
Best wishes, Benenden Health.
Excellant service
Excellent service. So easy to book appointments. Such a comfort knowing you don’t have to wait for months and months for NHS consultations
2. September 2026
Antwort von Benenden Health
Hi Gill, thank you for sharing your positive feedback. We're so pleased to hear that you found our service excellent and that booking appointments was easy for you. We understand the importance of timely consultations.
Best wishes, Benenden Health.
Excellent treatment by Drs
Excellent treatment by Drs, nurses, questioned answered with no problems
15. September 2026
Antwort von Benenden Health
Hi Daphne, thank you for sharing this wonderful feedback with us. We are so pleased to hear that our doctors and nurses provided excellent treatment and answered all your questions.
Best wishes, Benenden Health.
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