Bents Garden and Home Bewertungen 

My wife and myself have visited Bents often. On a positive there’s lots to look at and we usually come away with clothing and plants. However, we feel is very expensive.
One thing that particularly stands out for us is when ever we order our lunch, it seems to take ages to when we get it. Today seemed to hit a nerve, my wife ordered our lunch and it took just over 45 minutes and 2 visits for my wife back to the food counter, with the assistant saying our order wouldn’t be long. The 2nd visit was 20 minutes. This type of service we find not really good enough.

Came for a hot lunch - 1 person serving- long wait!! Had to queue at a drinks pay point because actual pay point unmanned. A member of staff asked if we were waiting to pay and immediately walked away. No forks. Worst experience ever at Bents

I visited Bents on Thursday and ate at the Tapas bar. The food was excellent, the wine choice superb and the service impeccable.
My friend is now a wheelchair user having been diagnosed with MND.
The staff were so kind and professional and it was wonderful to see my friend enjoy herself in calm surroundings.
Thank you to all the staff.

Just spoke to Lisa at Bents on the phone regarding ferns as my 5 year has been to forest school and wants one in our new garden. Lisa could not of been more helpful first checking they have them then going and checking what types and colours. My partner will be taking him tomorrow to pick he is now very excited.

I ordered from this company’s website only to be told that ‘ Following a full review with our stock control team, it appears the product cannot be retrieved. An error during the intake process likely caused an incorrect stock level to be shown online.’
I ordered a plant with the same nickname as my neighbour’s dog who had recently died. I thought this would be a nice present for them to cheer them up a little but I’ve been left waiting for an item that was never available to buy. They need to have a better stock take system to avoid these types of problems.
Now I have to wait up to 5 days for a refund!

Went on Tuesday. To play crazy golf with our 4 year old granson. Met Shane we asked where it was as I'm wheelchair bound .he was kind and helpful 5 starts

Our original water feature cracked but Will stepped up and sorted it out in a timely fashion keeping us informed at every stage. Will went above and beyond finding the last replacement sending it at the same time as having the faulty one collected.He was always courteous polite and positive.

I took my sister to buy plants for her garden. We spent over £250 between us. The prices were high but the variety was reasonable. My decaf tea and my sisters coffee tasted ok, BUT my carrot cake and my sisters cream scone were a waste of money. My carrot cake was dry and tasteless. It had never been near a carrot and the cream was stiff and overpoweringly sweet. I stopped trying to eat it before i got half way through, my sister persevered longer, but gave up in the end leaving lumps of rubble on her plate. They looked so nice on the counter!

My husband and I took my mother in law for some lunch for her 80th birthday. Disappointed was an understatement. We was kept waiting about 20 mind for 2 coffees. The person had no idea what he was doing our food was stone cold and the price for 2 Jacket potatoes was very expensive for what we had. Basically it ruined our day and her birthday.

I looked up their info on google regarding dogs Bents information says they welcome dogs in their doggy areas and pet cafe .
This was not implemented when we arrived with our dog were
asked politely to leave by a really pleasant security guard.
We are happy to comply with no doggy entrance.
So l would ask Bents to update there sites and advertising to reflect this policy stating no dogs

I bought a beautiful woodland themed throw with deer and foxes on it. It is lovely and soft and very good quality. Feels quite luxurious.
Delivery was quick and on time also with good delivery updates.

Be aware while the car park does not comply with any car parking standards and while there is PTZ domestic cameras located all around the store these are useless and do not cover any of the car parking areas.

Another customer caused extensive damage to my vehicle doors and drove away.

Have vowed never to return to bents.

Great tapas with this new chef. Lovely dishes served fresh and hot and together.
My only criticism is regarding your selection of wine in your tapas fridge. None of them are palatable. I’m trying to work out why you got rid of two lovely wines including ‘Kono’ and ‘V’ both NZ Sauvignon.
We bought a bottle of ‘V’ to have with our meal but was then charged a £10
corkage fee.

Paving slabs price was the cheapest found. Arrived direct from supplier with a few issues. Will from Customer Service went over and above, with time and trouble, to understand and resolve any problems.
Highly recommend Bents.

ordered something then got told it wasn’t in stock after i had payed and instead sent out much worse replacement that wasn’t delivered the day it said it would be

Ty lovely solar light looks very pretty

Lovely atmosphere and music, excellent food, staff /service outstanding. Had a wonderful time, thank you 😊

Ordered grit salt from this company, large order and offered free delivery which clinched the deal.
Later they emailed to let me know they won't be delivering it as they don't package the items properly and we're refunding my order.
Well thanks for not keeping to the sales agreement. I've now sourced from a reputable company!!

Love going to bents, maybe Matthew needs to introduce better prices on the food in the restaurants. Lots of people can't afford the prices but would love to come Matthew. Also had a horrendous experience with a company unnamed you have at Bents so for this I withdraw 1 star.

Terrible rip off, charging obscene prices for low quantity and quality. I feel sorry for the pensioners being taken advantage of.
£15 for this breakfast is a disgrace.

We go every year before Xmas with family who travel from around the country for our festive get together, shopping and food. I myself am a regular at Bents. Arrived on Monday 16th of December to find all food halls were closed, even the outside Christmas market food huts and the bistro. It was closed for a private event. Nothing on the web page to let anyone know. Only part open was cakes and coffee, even the soft drinks machine was off limits.
The entire group was so disappointed and we will never go to Bents again.
Disgraceful behaviour towards your regular customers. Shame on you Bents! You have ruined a big part of a families Christmas celebration.
If you are planning an outing to Bents then I would advise you to avoid as there is no consistency as to when they are open fully.