Bespoke Composite Doors Ltd

My uncle sold his pride and joy Bespoke showroom back in 2020. These guys have ruined his reputation. My uncle worked very hard but unfortunately made a mistake by selling the business to these crooks. Please refrain from using this place.

Mo’s actual name is Zulkernan Hussain Mahmood he also calls himself Sanjay. One of his staff members notified him but it was too late the sale was done. I believe they have opened up elsewhere so please be aware. If you need any clarification i suggest you should call trading standards and ask them.

If you search his name on google he should come up. Zulkernan hussain mahmood

SCAM SCAM SCAM

DONT NOT USE THESE GUYS WHATEVER THE CIRCUMSTANCES.

Been away on deployment family were doing my windows and went to this company. Already gor delayed by 1 month so when i got back they were meant to be done today. They said they were late then 10mins away then no reply. I went to there shop which google said was open until 5 it was shut with a notice of eviction on it. They took a deposit and half of the money, so they've pissed me off, and my mums currently upset and ik disbelieve. So been a eventful time home already for sure.

SCAM- took a deposit never heard from them again. Several company names.

Tax fiddler's liers you name it.My door still has gaps around it you can see day light! The shop has closed down land lord has stepped & thrown them out!.

We were recommended this company from family as they had a great expierence a few years ago. We went into the store to pick out a style of door we liked and the guy in the store couldn't have seem less interested, which should have been our first red flag but we found a door we liked and we looked past that. They arranged a home visit for a few weeks time and Adam came out to us. He took measurments and brought a new catalogue so we had more options.
We picked one and a colour and because we had been recommended by family, we were given a discount, GREAT...or so we thought. We paid the 50% deposit that they asked for and was given a time frame of a few weeks for it to be ready. This was in OCTOBER. In decemeber I was called by Adam to say the door was ready but they were running low on fitters so it wouldn't be fitted until the new year but he'll contact me then. I felt reasurred because while it was taking time, they'd been in contact. CUT TO THE NEW YEAR, several text messages and calls to Adam which he didn't answer, calls to the store directly and nothing. No response, no update, no call back nothing. Went the visit the shop for an update in person and the shutters are all down.

This SCAM of company has taken a large desposit from us and ran. Its now Mid February and we have no door, we're down the best part of a grand and no way of contacting the people for our money back.

I wish we had seen all the bad reviews before we paid the deposit. There are a few reviews advising these people have opperated under a few comany names but still treated everyone the same, they take the desposit and never provide the end product. Keep away from them.

If I could, I would leave 0 stars. How to run a shambolic company. Iied, lied and again lied. Took my deposit, never heard from them, until, I got trading standards involved. Full of promises, that didn't meterlised . The company is registered in Yorkshire, not Bolton. In the end, the only way to get my deposit back, was to do a cash back with the bank. This set of cowboys will not get away with it, I'm still in discussion with trading standards and I have consulted a solicitor. Please, please AVOID, WARNING, AVOID, WARNING, AVOID.

My experience with Bayfield Windows was a disaster. I purchased sliding doors from them, and the product supplied was plagued with major defects.These doors were far from functional, and the quality was shockingly poor right out of the gate.The distressing part wasn't just the faulty product; it was the abysmal after-sale support. When I reached out for assistance, Bayfield Windows displayed an incredible level of evasion and an unwillingness to address the issues. Their disregard for customer concerns was deeply frustrating, showcasing a lack of responsibility for the defective product they supplied.Considering my experience,I strongly caution against choosing them for any window needs. Their defective products coupled with an infuriatingly inadequate post-sale response paint a distressing picture of their commitment to quality and customer satisfaction. Seek a more reputable and customer-oriented company to avoid the headaches I faced with Bayfield Windows.

RUN FAR RUN FAST. Straight up lied to us to get our business. Like verging on fraud.

Under the name of Waterdale Windows, they told us that they'd been appointed by Safestyle's administrators to take over our contract (a complete lie). Someone called us first pretending to be safestyle and saying that waterdale would call to do a requote, then a guy from waterdale themselves called and came round to do the quote. Many times while he was here, he repeated the same lie, and it wasn't an implication either, it was directly saying that they had been appointed by the administrators and even saying there was a price reduction because of the deposit we had paid to safestyle. This wasnt just us musunderstanding, this was bald faced lying.When he was here he seemed to be giving me and my wife inconsistent information.

Decided not to go with them because something seemed untrustworthy about them. Only found out today that a different company had been appointed as taking over safestyles contracts and that these guys had been lying to us.

Really friendly rep with a good choice of doors. Had to wait 8 to 10 weeks after placing order but the two fitters arrived on the arranged date and did the job in a couple of ours. Only snag was that the lock broke within 24 hours but they replaced it the day I reported it to them so I cannot fault the service. The door looks great.

Do you have a 10ft barge pole? If you do, DO NOT touch this company with it! They are an absolute joke. Complete and utter scammers.

They will take your money, not provide the goods that you ordered, not refund you.

I am going to contact trading standards and the police as they have stolen a large sum of money off me as they have no intention of fulfilling the order I placed with them.

You have been warned.

DO NOT USE THIS COMPANY.

Avoid these crooks. They are now trading as waterdale windows in Bolton. I urge everyone that has been robbed by them to contact trading standards, and the police. They’ve taken 2 grand from my mum and neither fitted her windows or refunded her back. It’s been over 4 months.

I want to categorically tell everyone looking at this to AVOID THIS COMPANY!! Mo the manager is a lier. I have been promised a CERTASS certificate on numerous occasions. I have even been lied to more times than I can mention. When I contacted CERTASS turns out they have been removed from the register. Speaks volumes that a regulatory body has removed them. PLEASE AVOID!!! It states on the contract that I have signed that they will apply to building control. I will be seeking legal help. If you are reading this please don’t go any further with this company. Anyone requiring a refund contact your credit card or debit card company and stress you are making a claim for your refund under Section 75 of the Consumer Credit Act

My mum just got a new back door and window , they had to knock down a partition wall, Mo and his installation guys were perfect professional and courtesy, would highly recommend, made my mum really happy , thanks again guys, we’ll use you again 😃

ABSOLUTE SCAM COMPANY do not use. Total con people Mo and Bill. Lost over £8,000 on windows and doors. Placed order over two months ago and excuses after excuses as to why they cannot fit the windows and doors. Promised 4 weeks fitting, refused to give me a refund or even answer my calls and emails.
Mo and Bill now telling me they are trading under a different name even though I bought the windows and doors in July 2023 from the shop on Tonge Moor Road Bolton.
Made my family’s life a living hell as we have lost our money which we have worked so hard for and saved for over 5 years.
They do not provide you with a FENSA or CERTASS certificate, so work is not compliant. Lies after lies after lies. Please avoid this company. All the terrible reviews about the same issues are true. ABSOLUTE SCAM COMPANY.

Cannot fault the company and quality of work 5 windows and 2 doors fitted in the same day in blistering heat and left clean i would highly recommend for your windows and door

DO NOT USE THIS COMPANY. I wish I had seen the other negative reviews before employing them. Most importantly they claim to be Certass registered but they are not. The Certass certificate or similar is a legal requirement when you wish to sell your house and to purchase your own certificate will cost a few hundred pounds. They also demand money up front and lie constantly. It was the worst decision of my life to use them. They do not deserve 1 star.
Ian Walker

My sister used this company more than 5 years ago to fit a composite door so i decided to use them. The service was very good - the choice excellent and the door was fitted by a friendly and personable fitter. After 12 months the door was a little stiff to lock and the company immediately helped by sending an engineer round, All that was required was some WD 40... the door works perfectly!! I am very satisfied with the door and the service.

Great work. My windows look amazing. Danny and Peter worked really hard. These fitters are a great credit to your firm. My front door looks love. Definitely recommend you guys.

DO NOT GO NEAR THIS COMPANY! they demand payments before the jobs done, and try to bully you if you don't pay. We paid a fortune for a door not upto standard, almost 10 months later its not sorted, ignores calls, emails, texts and letters. Spend your money else where please trust me. Mo the salesman/owner says all the right things to you then doesn't do a damn thing to follow it up!

Do not use this company, we have had bi-fold door installed in April 2022 , installation took 2 days one week apart, and company had one attempt on rectifying issues almost a month after, door and windows are having many issues and are nit fit for purpose. My previous review was removed and it should not as described facts. Even though Bespoke composite doors claiming that they have not completed the works but Riverdale windows, all our documentation states contractor as Bespoke Composite doors also guarantee for the work was with Bespoke - its been over a year and we cannot get the doors to be replaced under 10 year guarantee