Bier Company Bewertungen 6 814

TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I ordered an ultimate craft lager gift box a few days ago for a gift to my brother and it's arrived today, and none of the products match the description.  Unless I'm being stupid, nowhere on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

To play the "next day delivery" safe, I ordered a craft beer gift for my brother's birthday, 2 days in advance. It's now two days past his birthday and he's still awaiting his gift. Bier Company blame... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The delivery service messed up my delivery and sent it to another place entirely. I got on to customer services and they were brilliant!!! They even arranged to send another beer advent out. Supe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Finding it impossible to cancel my subscription. I've submitted online forms, written emails, spent time on hold before being cut off, requested call backs and left voicemails. Surely this can't be... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

6814 Bewertungen

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Bewertet mit 5 von 5 Sternen

Advent calendar

I bought my husband the beer advent calendar as part of his Christmas present which he absolutely loved. He looked forward to trying each one. Each beer was different and each one was enjoyed.

6. November 2023
Bewertet mit 1 von 5 Sternen

Ultimate Craft Beer Advent Calendar: Nice box, shame about the beer!

I’d seen the Bier company advert calendar advertised for a few years running but had always opted for other brands. This year however, I was a bit late to order a calendar, so found my options limited. I decided to go with Bier Company, after all I’d seen the advent calendar get a good review in GQ, so it must be pretty good right?

I ordered a few days in to December and to my delight the calendar came really quickly. The quality of the calendar itself was very impressive and well-made with thick glossy cardboard. So I was pretty excited by just what the beer selection inside was going to be like. The contents were surely going to be of the same quality right?

Wrong. The beers inside were a huge let down compared to previous, cheaper calendars I’ve bought. There were 5 or 6 from the same brewery, at least 4 beers that I could’ve picked up from the local supermarket and I would say about 20 were the same or similar style, pale ale or IPA. There was nothing that gave the wow factor but plenty that I felt were simply not good enough for a beer advent calendar that cost £85.

The beers were such a let-down that I didn’t even bother to open the last three days of windows until after New Year, and they were as disappointing as I expected, two I could buy at my local supermarket and to finish, the 5th or 6th can from the same brewery. To be fair, the socks are fine, the glass is fine and the three small packets of snacks were fine too, but to my mind, nothing in this calendar represented the higher price point.

Effort has clearly gone into the packaging, but the main point about a beer advent calendar is the variety and quality of the beer and that is where this product has been such a huge disappointment. I couldn’t recommend this product at this price and certainly won’t be purchasing another one this year.

25. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No longer doing orders

No longer doing orders. Was given a gift of 3 months and won’t honor it. Says to reply to this email but it bounces back. Contact page on their website is no longer there. Very poor

17. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Gift for Beer Lovers!

Really unique selection of beers for someone who absolutely enjoys their beer! Bought it as a Birthday gift for my boyfriend and he loved every single can! The box was great value for money as it came with 8 cans and as we all know beer is not cheap so, really happy with that. Will definitely order from the company again in the future. 😄

5. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’ve been a fan of this company for a…

I’ve been a fan of this company for a few years as I always buy these gifts for my husband. He love the different tastes and the box you get is fun!
So I’ve just bought him the 6 month subscription for Christmas and my husband loved his present as it’s the present that keeps on giving

24. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a ‘Dad gift box’ for a Xmas…

Ordered a ‘Dad gift box’ for a Xmas present on next day delivery on the 21st December, it arrived yesterday the 28th! I contacted customer service who said any orders placed after 2.30pm would be delivered on the 28th, however there was no message or warning of this when ordering and if that’s the case don’t offer next day delivery as a purchase option! Very disappointing.

21. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Hi wanted to give some feed back!

Hi wanted to give some feed back!
I have ordered from you previously and been very happy with your service and delivery, however i oredered a package for xmas for my Brother and it arrived prompt and in tact! But in just a card board box, which i opened thinking it would then be in a presentation box to give my brother as a gift, as when I'd previously purchased it was! But not this time, great gift but disappointed on the packaging!!

9. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor quality advent calendar

Unfortunately I made the mistake of buying the advent calendar, it is more expensive than most others, lack of quality beers and a lot of them you cab buy in supermarkets for cheaper.
Overall I can't say I was impressed with one of the beers in the calendar, some where also repeated.
It seems most of the money went on the packaging of the advent calendar rather than the beers.

25. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nightmare before Christmas became a dream

The delivery service messed up my delivery and sent it to another place entirely. I got on to customer services and they were brilliant!!!
They even arranged to send another beer advent out. Super kind helpful and tried their best to sort things out.
Thankfully this was not needed as the elderly lady asked her son to deliver it to me at 11pm!! Poor bloke had
Told them the next day in work and they cancelled the other calendar.
Restored my faith in humanity and saved my husband’s Christmas 😂😂

30. November 2023
Bewertung ohne vorherige Einladung
Bier Company-Logo

Antwort von Bier Company

Hi Clare,

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Bier Company.

Emma

Bewertet mit 2 von 5 Sternen

Very disappointing

Received a really nice, well presented package for Christmas 2 years ago and thought I would buy something similar for my brother’s birthday, only to receive basically the exact opposite. A pack of 8 contained 4 duplicates, 2 damaged cans, 1 covered in something sticky and the box could not have been more bland. Looks like the company are prioritising volume sold over the customer experience which is incredibly disappointing.

12. Dezember 2023
Bewertung ohne vorherige Einladung
Bier Company-Logo

Antwort von Bier Company

Hi Alex,

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

If you haven't done so already, Please reach out directly to Customer Support Team at customersupport@biercompany.co.uk or call on 01355 203200 with your feedback, questions, or concerns.

Emma

Bewertet mit 5 von 5 Sternen

Good stuff

Great beer at a great price

4. September 2023
Bier Company-Logo

Antwort von Bier Company

Hi Eugene,

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

Lesley

Bewertet mit 1 von 5 Sternen

Don't waste your money, better companies out there

Really bad customer service these days. Whole company seems to have gone downhill.

4. September 2023
Bier Company-Logo

Antwort von Bier Company

HI Debbie,

We’re sorry to hear about your bad experience. We want all of our customers to have a positive experience, so we’ll do our best to make things right. Please contact us at customersupport@biercompany.co.uk or call on 01355 203200 so we can help resolve the issue.

Lesley

Bewertet mit 4 von 5 Sternen

Damage tins

Had damaged tins in my packages don’t know if it’s from the warehouse or how it was delivered. Tins split and lost all contents. Still not sure if I should’ve paid for postage as a member of the beer club

22. November 2023
Bewertung ohne vorherige Einladung
Bier Company-Logo

Antwort von Bier Company

Hi Peter,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further.

Please reach out directly to our Customer Support Team at Customersupport@biercompany.co.uk or call on 01355 203200.

Lesley

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