Biolife Plasma Services Bewertungen 1 093

They're very unprofessional and very rude at the Getz road location. They do not help or answer questions. They're quick to just get you out of the door. You would think they would try to help as much as they can but they don't. One nurse said my veins were good to go the other said no and started being snarky and rude. Also the supervisor was very unprofessional and rude her name is Kathy.

While donating I was asked by (then pressured) by one of the plasma center technicians, (Hayley) to use a arm for donation I expressed discomfort in using. The result was an additional, and unwanted puncture site that could have been avoided if the donors request relating to their own body took precedent over what made staff's job less taxing.

While it is understandable that alternate veins are needed at times to complete donations successfully, it is something entirely different to pressure a donor into doing so solely to avoid a minimal amount of effort.

Well they don't care about updating the system so New people can get in and there super slow when someone needs help with something

Hemetoma hemetoma. They wrongly inserted the needle and it causes deferments and you loose donation option for 8wks.
Since most phlebotomist are trained within its best to find a good one and request them.
Or consider CSL plasma, their competitor.
Best of luck💪

I really liked this company up until I had leg cramps during a donation and had to be taken off the machine early. So I lost maybe 5 to 7 ml of blood that wasn't returned. Because of this they deferred me for 8 weeks. Luckily they have competition in town. Guess after somewhere around 390 donations without error heaven forbid something goes slightly wrong on my end.

By far the worst plasma donation spot ever. Not one but twice came here from Poinciana was refused due to their system issues. They lured me back with a return donor bonus. I scheduled my appointment on the app. Now the app will not allow you to schedule an appointment to donate when you are due for a physical and instead will have you scheduled a physical. Again this did not happen and instead was told to schedule a donation. I did everything correctly. When I arrive they tell me the system has issues and that i need to return another day. They refused me a phone number for corporate or the site supervisor. They said to call the main number which is funny because no one ever answers the phone there, ever. No accountability and no respect for the donors. Do not waste your time!!!!!! Go to Biomat on Main St. They actually respect their donors.

I went to the Richmond VA location. 100 percent the best place to go in the Richmond area. Everyone was super nice, friendly, caring and knows what they are doing. They have a great staff everytime I have gone in. I may be new to biolife but 100 percent better then CSL and octapharma by far. They have a great app that is easy to use and it tells you if it's too soon to donate as well. Definitely will recommend!!

Workers there are very good and nice, although the point or reward system is still broken and is refused to be fixed by higher ups as they continue to lower the pay amount each month.

These people totally suck if they make mistake and you go all the way over there to the site they will not compensate you anything if you don’t donate they made a mistake by not taking my sample the last time and then will give me nothing today

It was a waste of time. I had an appointment. I went, and I waited and waited, and waited. I was told to wait in the back room. I waited, and after an hour of waiting in the back room, I gave up. I will not be returning.

If you are doing this to help others, much better ways to help will appreciate your time. If you're doing it for the cash and can make $20/hour doing anything else, do that.

Three times set up appointments by phone, show up and they say you don't have an appointment, come back next week.

Simply do not waste your time with this company.

Showed up 40 minutes early for my first time donor appointment with BioLife because I moved from one city to another and wanted to be closer to home I get there the representative asked me have you eaten or drink anything with protein a car nothing about iron and I said yes I ate a special case cereal not the sugary time so she tells me "need to drink this and eat this and get it in your system and then we'll call you back before we can get you on the table"I questioned her knowing that everything was fine due to the fact that I've been donating for the past three and a half almost 4 years at another center in a different city but a different center other than fire life never had a problem with October everything was always fun my protein was always on point iron was always on point never had a problem with them my first day was this place that my life in largo tells me that I have to drink this and I have to eat this before they can get me in the back and I told him I assure you my protein is fine and my iron is fine so I did what they said and get to the screening in my proteins too high they gave me an additional 22 grams of protein before I was even screaming had they screamed me before they gave me that I would have gone right through with no problem. Second day I go back past everything everything's fine let me step back for a minute first day they did a vein check two people did a vein check on me and I was fine but because of my protein was told to come back the next day so I did I get up early in the morning stand out there wait for the bus take the bus there get through the screening everything was fine get back there another vein check nope we have to have two veins I'm 50 years old what am I supposed to do throw another vein overnight because they can't use one arm The other place octapharma that I donated at for three and a half almost 4 years you never had a problem with using one vein I've never had to be reached up that should be the patients or the donors should I say they're discretion that's why we sign all those liability forms and understand that this could happen that could happen this could happen that could happen makes no sense. I will definitely put the word out to everyone that I know that plans to donate not to visit BioLife anywhere. I want to be taken out of the system of BioLife permanently so that I can find a more competent center closer to my home rather than having to take a two-hour bus ride just to get a center that knows what the hell they're doing.

Well they need to train there people on how to stick people right instead of bruising up donors and walking away like you know your job. As well as having managers that know what's going on instead of just coming to tell you your only getting 10 dollars for half a bottle and the pain and suffering. Well yall lost yall love and care for donors and now abusing the donors. Need better managers that don't laugh at you while walking away.. Trash

I went to the BioLife Thornton location today and the staff is great they answered all my questions I had and had a great experience I will be back there again thank you to all the staff there scott

They need to offer better compensation for donors. They turn an overhead profit margin of $5,000-$6,000 per donor and show no appreciation with compensation. Furthermore to pay a donor $110 a week is an insult for there time that’s why people aren’t going to Casselberry location. I’m about to boycott this company all and all I’m sickened when we used to get double if not almost triple $800-$1200 a month to $440 total simply disgusting this is a money hungry company that cares nothing about there donors thinking about going to dsl or anywhere but here consumer beware!

I’m a very patient person but the staff has test me to the point where I had to speak my mind. Very unprofessional and un compassionate. Highly untrained. I attempted to donate 3 times all unsuccessful. I thought it be nice to do a good thing and make a little money. One of the associates there had attitude as soon as I walked in. Once she started the screening I had eye rolling. It make me feel unwelcomed but this was not the first time I seen this person acting like this. I tried a little small talk and continue to be polite. Having system issues and instead of letting me know what is going on she kept walking away with attitude. I asked if we need to cancel and reschedule and she ignored me. So after I confronted her and said what is with the attitude. I get it your there for the money and so am I. If you hate your job leave. Also be patient with new donors they don’t know the process so take a little time to make sure they understand what you are doing

Well at the end the manager and one of the nurses made sure I understood the process so that my “next” appointment will be smoother.

The people that work at the Snellville location are great. It runs pretty efficiently most days
I am most upset with the weekly promotion I just received a few minutes ago
One week for $100
This has gone down from $140 to 130 to 110. Now $100 per week
My plasma helps a lot of people . But after May. I’m no longer coming back. I try to help people with immune deficiency. But $100 a week for about 6 hours of my time is not worth it any longer. And the points redemption dollar amount is a joke. $5.00 for 1250 point (8 visits)
Sorry
Chuck F.

Staff are always so sweet and careful with the customer >staff takeyah- was great !!

I want to show a gratitude to a special person who showed her hard work today when no one was helping her when there was a extremely long line today she was moving fast to her best to get the line down and I just wanted BioLife to acknowledge her hard work today thank you soooo much for showing how much you care about us as donors today Ms Yuneishy you are the best and continue to represent BioLife showing us donors you truly love your job for the care of donors.Kudos to you!!!!!!!!!