Boll & Branch Bewertungen 431

I love Boll and Branch products! It's good quality that lasts. I've even purchased an item as a gift.
I was not entirely thrilled with a duvet insert I purchased, it was beautiful quality but it was much hotter to sleep under than I expected since I purchased the lightweight, down alternative one. I was able to return the insert and exchange it for a new set of sheets instead. The return was easy and the customer service department was very helpful when I had questions about the exchange. Would definitely recommend!

Very classy company the response from customer service was almost immediate, very helpful I love my sheets and duvet cover helps me sleep peacefully in this crazy world and lasts for years

I ordered sheets which have been used for 6 months and they began pilling. This is unusual for Boll and Branch sheets, so I wanted to let them know. They asked for pictures and immediately sent me out a new set. This was excellent customer service, and it was the decision maker for me to continue buying their products.

The sheets are amazing quality - perfect weight and texture. They feel like luxury sheets.

We had a small spot discoloration on the set of sheets we received. B&B fully replaced the sheets within 24 hours and did not require us to send back the sheets with the issue (so convenient).

I am likely a lifelong consumer if they can keep up the great quality and service.

I recently received a set of sheets from Boll & Branch through the Unreasonable Hospitality program, generously donated by Valerie C. It meant a lot to me, especially as I’m currently going through a health journey where comfort at home is important to me during this time.

Right out of the package, the sheets felt soft, high-quality, and smooth. After washing, they got even softer and held up beautifully. The fit is excellent, even on a thicker mattress, and they’re very breathable and cool, something I really appreciate since I tend to sleep very warm.

I also want to highlight the OEKO-TEX certification, knowing that the fabric is independently tested for harmful substances and meets high safety and quality standards gives me peace of mind during this journey.

Overall, I’d absolutely recommend Boll & Branch for anyone looking to upgrade to something comfortable, breathable, and thoughtfully made. I’m very grateful for this generous gift, they are making a big difference!

I bought the most luxurious flannel sheets from Bolle & Branch and I told everyone about them! My daughter in law surprised me with a regular set but I needed another set of regular pillows sheets. I ordered them and paid the shipping because I did not meet the minimum. When I received the survey about my experience, I commented on how with the sheets being so expensive, the minimum should be lower just in case a customer wanted to come back to get extra pillow cases. Their customer service listens. I received a lovely response from a rep who refunded me for the shipping of the extra pillow cases. The best sheets on the market have the best customer service as well!

This is my favorite bedding I’ve ever owned. The waffle weave blanket is wonderful and the percale sheets are sublime! In addition, their customer service is superb. I’m very happy with my purchases and would highly recommend their bedding to anyone.

High Quality product and amazing customer service. They resolved an issue we raised with the bed frame we purchased. Issue was fully resolved within 2 weeks and they provided excellent communication about the status of the replacement.
Delivery teams were professional and very efficient.
Thanks to the full Boll & Branch team from the store team, customer service advisors and the last mile delivery crew.

I contacted Boll and Branch because I was looking for split California king sheets. Hard to find. To my surprise, Sherri contacted me and told me that they did not have these at this time, butmany of their customers found that the twin XL bottom sheets fit well for them, and then she offered to send me two at no cost to try out. Who does that, nobody right?! Well, I love the sheets and they did (surprisingly) work for me. They were very soft and I slept the first night for eight hours very unusual for me. I bought a duvet insert, beautifully constructed multiple baffle boxes even heat throughout entire insert no cold toes. Filled out the duvet cover. I have also ordered a bed blanket and some pillowcases to go with my sheets. They allow you to try everything out and return within 30 days even if they are used and washed. How’s that for service! I think unmatched!

So love our sheets and blankets. And they were very helpful with suggesting colors and a return I had.
Only returned it for another color. Awesome products and staff

Not only did Kelly answer me quickly, but, gave me a free throw even when I did not quite meet the amount. The sheets are soooo soft and comfy to sleep in. I never had this quality before, as well as the blankets and pillows. Everything I ordered from B&B is absolutely awesome, will never shop anywhere else.

I contacted boll & branch regarding a fitted sheet that I noticed had a tear in on pocket and so I wanted to know if the sheet could be replaced….. after sending a pic of it… Katie was in touch and said they would replace the entire set…I was very happy as I think their sheets are great to sleep on and best of all they fully covered my mattress! Highly recommend their products. 🤗

Wonderful customer service!!! This company goes above and beyond to help correct issues even after years of use. Knowing how great they are at correcting issues, we will keep buying their sheets. Oh and the sheets are the softest sheets and get better with washing! We can’t wait to get our new set on our bed! TY!

Excellent customer service! First time B&B customer and I love my new pillows! Extraordinary quality and comfort. I'll be back for more!

Katie needs a huge raise. I started to say promotion but then she might not be in customer service anymore. When a Company has great people working for them then they become the best in the business. She found me some pillowcases that were not available in a set.

I got my first set of Boll and Branch sheets 4-5 years ago as a Christmas gift. I could never find sheets that weren't a bit scratchy until I got these. Soft, cool, snuggly and comfortable right out of the gate. There're simply the best!
I even got Dad a set...pure white California King!
I happened to make a comment on social media about how my fitted sheet ripped recently. Not only did B&B customer service reach out to me about how they could help make it right, but then they offered to replace the sheet...even though I had already ordered a new sheet set!
Imagine...customer service that comes TO YOU asking how they can help...and then offering and making a terrific solution?!
Terrific sheets! Terrific customer service!

Boll & Branch has absolutely the best customer service in any industry. They were able to solve my issue in a very quick fashion. Shout out to Katie!! I will continue to them to purchase sheets and towels. Absolutely the best!!!

Michael C

I've owned my split-king B&B sheets for about 1.5 years. I'm leaving a review now because I need to buy a spare set for us and another set for our queen guest bed, and I'm hesitating to buy B&B again despite the fact that their feel and quality are 11/10. Why? The sheets are significantly too big. I've put up with it and tucked, retucked, and retucked them again all this time (every day) for that reason. At the ouset, the package description alluded to them fitting better after they were washed. So rather than return them or enquire, I decided to give them a chance. Then, after washing and trying to shrink them, I essentially thought they could no longer be returned, and I was stuck. Our mattresses are heavenly, manufactured by Amerisleep, and so I just want a great-fitting set of sheets that are as comfy as B&B. Help?

Outstanding customer support when a set of defective hand towels was quickly replaced!

Best sheets ever! They are the only ones I sleep on now. Your customer service is amazing, and we will certainly be customers for life.