Absolutely unacceptable service. We booked a flight through Book a Flight for September 22 and needed to change the name of one passenger. This is obviously a time-sensitive issue, yet w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I also made the terrible mistake and bought a ticket from them because it was cheap, but I still haven't received an electronic ticket and no information about the ticket. I'm still waiting for a resp... Mehr ansehen
The service from this company is extremely poor. I have booked flights from them twice and each time I needed service and help, they did not respond through any channel where they are supposed to be a... Mehr ansehen
הזמנתי כרטיסי טיסה הלוך חזור לכל המשפחה 8 כרטיסים דרך חברת book a flight מתל אביב לניו יורק הטיסות חזור התבטלו עקב המלחמה עם איראן אני עדיין ממתין להחזר ולא החזירו לי חברת דלתא אמרה שהעבירו את הה... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
HORRIBLE HORRIBLE HORRIBLE
HORRIBLE HORRIBLE HORRIBLE - stay away!!!
I was just tempted to book a flight for a slightly lower total cost
Right after the reservation you realize something is terribly wrong when you don't receive a booking number but some vague statement that the tickets will be sent to you up to 24 hours prior to the flight (who does that?)
So I naturally tried to contact them just to be asked for 25$ or so just to reach out to them (who does THAT?!?!)
I don't know who came up with this horrible business model but he should be fired on the spot.
All possible red flags I can think of and will likely have to pay a cancellation fee for being so stupid.
Remember that 'Pay Less Get Less' rule. In this case, pay slightly less and get a WHOLE LOT LESS
no have customer service please be…
no have customer service please be aware from them
cant answer by mail fax phone
no customer service
no coustomer service
THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE.
you need to pay 100USD to send them an email and no replay or service
THEY ARE ATROCIOUS
THEY ARE ATROCIOUS; THEY HAVE ABSOLUTELY NO CUSTOMER SERVICE. THEY IGNORE YOU UNTIL YOU FEEL LIKE YOU ARE DEAD. THEY DRAIN EVERY OUNCE OF ENERGY YOU HAVE. THEY OWE MONEY AND FIND EVERY WAY NOT TO PAY EVEN AFTER THEY SAY THEY CONFIRM THEY OWE YOU MONEY. HORRIBLE COMPANY
Paid extra for the customer service and suffered
Paid extra for the customer service and still got 0 service! Very horrible support, do yourselves a favor and don't go here
The most horrible
The most horrible , don’t buy from them
No service at all
The same thing - you come to the airline desk in airport and realize that your luggage was not paid by bookaflight and forced to pay again. There is not option to get your money back, cause all communication methods (phone, fax, email) only support order cancellation. There is nobody to turn to.
Really bad customer service
Really bad customer service. I booked a flight with luggage’s and at the airport the travel agent( company) made a mistake and did not forward my luggage payment so o needed to pay at the airport again. After my vacation I contact bookaflight they made me trouble sending the money back they didn’t respond for days. I can’t recommend this company at all book from somewhere else bad bad service
Уровень просто никакой, от слова совсем
Нет слов. Это просто ведро, а не компания. Информация в билете никакая, данные которые присылают не соответствуют тем, что необходимо предоставить для авиакомпании для регистрации. Я в шоке, каждый раз покупаю у них и все одни и те же грабли. Отвратительно. А служба поддержки, так ее не существует по факту. Вкладка на сайте не работает. Вернее она работает, но там пустая страница!
Straight forward scam. Do not work with them.
I booked a flight with them for me and my spouse. They took the money and then sent me a notification that the return flight is not available. They offered me different alternatives for each ticket. I talked to the airline and they still have availability for each option including the original flight.
This is a straight forward scam, they sold a product that they never intended to provide. And will drag me to pay a lot more for providing an inferior product. I will proceed with legal action.
they are very untrusted!
they are very untrusted!
during the porches process the price has jumped several times and it ended - 30% more than the original price they have offered!
most wretched was after finishing fill all the details of 6 travelers - a minute before you press the "confirm" you get a small notification something like - I aware that the price might change during the booking...
and then you get a surprise when you get the acctual billing...
this is so evill.
Dont buy anything through them
Dont buy anything through them. Lies about the pricing in every step od their checkout process.
Adding fees on top of fees that would be offered as a free service directly from the flight company.
Misleading pricing practice
I really think this company’s pricing practice should not be legal.
What they do is that they offer usually the lowest price you find on skyscanner. But they say in the beginning that the price can change during the booking. And it does so, 2 times there is a slightly rise (without even mentioning it) then at the checkout there is another significant rise claiming that the airline raised the price.
I tried to book 3 completely different flights, different times and the practice/result was always exactly the same.
So I didn’t make any booking with them at the end.
For all of you to know, if you choose another, slightly more expensive travel agent on skyscanner it will be way cheaper at the end than with these crooks
horrible experience
horrible experience, that is ongoing, ugh, do not use
After 5 mounth cancalition of my flight…
After 5 mounth cancalition of my flight didnt get my money back. They have dry answer althougt the main company flight as already paid them my money.
Terrible terrible terrible don’t use…
Terrible terrible terrible don’t use this company
I cancelled my flight and i have safe cancellation they stole! my money and they don’t give any refund i cannot reach or find anybody to talk this is unacceptable!!!
…flight cancellation
were not notified of the flight cancellation. There is no call back phone number or email to contact the company. I propose to unite for a class action lawsuit in Israel androg&mail.ru
Awful service
No service at all, even at these days when the flights are canceled due to the situation in Israel. We are stuck in Cyprus for an unknown period of time. Book a Flight even didn't find a time to advise on flight cancellation, not to say about proposing alternatives. Shame on you!!! Will consider taking that to the court.
None existent customer service phone or WhatsApp
Hi, I was disappointed to find out that there is no WhatsApp and no phone number for customer service. Their confirmation number does not match the airlines, so it's impossible to track our flight with the airline's website.
Links to Airlines that they work with, are not available on their site to read on the airline's policies. No information on allowed baggage sizes and weights.
We had to change a flight, for which I paid an extra fee for this privilege and had no where to go for help.
I ended up losing the money.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








