Absolutely unacceptable service. We booked a flight through Book a Flight for September 22 and needed to change the name of one passenger. This is obviously a time-sensitive issue, yet w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I also made the terrible mistake and bought a ticket from them because it was cheap, but I still haven't received an electronic ticket and no information about the ticket. I'm still waiting for a resp... Mehr ansehen
The service from this company is extremely poor. I have booked flights from them twice and each time I needed service and help, they did not respond through any channel where they are supposed to be a... Mehr ansehen
הזמנתי כרטיסי טיסה הלוך חזור לכל המשפחה 8 כרטיסים דרך חברת book a flight מתל אביב לניו יורק הטיסות חזור התבטלו עקב המלחמה עם איראן אני עדיין ממתין להחזר ולא החזירו לי חברת דלתא אמרה שהעבירו את הה... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
everytime you start a booking with them…
everytime you start a booking with them the final price increases, they just start with a low price and then raise their prices.....EVERY TIME
if i could give 0 stars I would have…
if i could give 0 stars I would have done so. immberresing service. no direct connection. canceling the flight and receiving the money back took 4 months and still counting. no direct phone and no one to speak to. flight cost was 100$ more expensive than doing it straight through the airline. Don't come near.
STAY AWAY FROM THIS COMPANY
I booked a flight with the Israeli airline Israir. The airline changed the departure time from 12:30 noon to 21:30, and I therefore want to cancel the flight. According to consumer protection law, this is possible without penalty. However, I can only do it via the agent, but they don't answer the phone, unless it's valid to cancel the order under the consumer protection law. They verify this via an algorithm according to order no. In my case, the automated reply was that I'm not eligible. That's it. Conversation closed. No customer service e-mail address to write to. No one to talk to. Do not touch this company!
Worst Company Ever !!
Don't book with BookaFlight, I had the worst experiance ever, I purchased a round trip to Abu Dhabi and they booked it as direct flight for each direction !!!
I payed twice for luggage with Etihad in total ~ 1000$
I won't ever think to book through them ever again .
not honest
not honest
not professional
terrible company
dont ever buy ticket from this company
dont ever buy ticket from this company
horrible service
Terrible experience ! Don't get close to this company
My flight to Israel on 8.10 was cancelled due to the armed conflict. Turkish Airlines reimbursed the cost of the ticket to Bookaflight, but the company didn't transfer me the money. No one is responding to emails or telephones. Tens of people are in the same situation, according to Facebook group
Don't buy anything from Bookaflight
I purchased tickets from Iberia through Bookaflight. When the flight was cancelled by the company I got a message both from Iberia and Bookaflight that I am entitled to full reimbursement. Iberia already transferred the money back to the agency but I didn't see any of it. Since the moment of the cancellation it was impossible to communicate directly with the agency, there is no response by phone and it seems the addresses that appears on the bill is inaccurate( other clients tried to see a representative in person and reported they weren't allowed to enter the building). In short the agency is fraudulent and making a laugh of its clients as reported by numerous people who suffered the same ordeal as me
Bad Experience
Disappointing Experience with BookaFlight
I'm writing to express my dissatisfaction with BookaFlight. When I needed to change my parents' flight times, the lack of customer service was frustrating, with long wait times and unanswered calls. Additionally, I had to pay extra fees just to explore alternative flights before making any changes. This experience has led me to decide not to use BookaFlight in the future. I advise others to consider alternatives due to the disappointing service and lack of customer-friendly practices.
I booked a flight to Thailand with…
I booked a flight to Thailand with bookafly and HUMM !
No problems, got my ticket, flew no problems...
Dont understand the bad reviews,I had no problems
The price that I was charged was…
The price that I was charged was different than the one that appeared in Skyscanner . At any step during the process of purchasing the ticket was I informed about the real price , only after the payment was done.
badddddddddddddddddddddddddddddddddddddddd
I booked a flight through them. The flight was canceled in light of the security situation, until today 12/3 I'm waiting for a credit that didn't arrive.
Customer service does not function at all.
They canceled the one-way flight and…
They canceled the one-way flight and didn't hesitate to fine me for canceling the return flight.
הזמנו כרטיסי טיסה דרך bookaflight
הזמנו כרטיסי טיסה דרך skyscanner.
ביטלו לנו את הטיסה וההינו צריכים למצוא טיסה חדשה או לקבל החזר כספי.
עם מי לדבר?אין טלפון.אי אפשר לשלוח אי מייל.יש אתר לא ידידותי.פנינו אליהם חמש פעמים וכתבנו שזה דחוף.שום כלום.כשהצלחנו בכוחות עצמינו להיתקשר לחברת התעופה והסברנו bookaflight לא עוזרת לנו
אז חברת תעופה באה לקראתינו
וסידרה לנו טיסה חלופית מיד ושלחה במייל את הכרטיס החדש
מאוחר יותר קיבלנו מייל מבוקאפלייט שבו כתוב שהם הצליחו למצוא לנו טיסה חלופית.איזו חוצפה!
ובו בזמן נתנו לנו זמני טיסה שגויים ואפילו לא התנצלו
They are thieves!
They are thieves!
I was charged for a flight I didn't book, I didn't have a ticket and they refused to refund me!
Beware of them!
Horrible practices
Horrible practices. If you want to contact customer service you need to pay 25$? The airline cancelled the flight and we had very hard time contacting them. Never again
1.customer service that does not work.and measliding
1.impossible to talk in phone
2.no answer from custom service after writing them twice
3. measliding by giving the customer to understand that if he pays extra money for the abbility to cancel the order for any reason ,he will get the money back if he will cancel the order ,while they do not give back the money but only cupon of some of the money.
This company shouldn't exist legally
This company shouldn't exist legaly. Everything they do seem illegal. You can't even reach them if you have any question. Never experiance such a company in travel industry.
Don't go there..
Don't go there...
When something happens and you need something, there is no one to talk to. The voice machine or auto reply emails are written in an arrogantly way (Shame!).
The website is so annoying, for every little action you need the booking number and then wait for code via email/SMS. no friendly.
Watch out before booking.
Scammers - you will pay way more than they are telling you
They are selling luggage at 2-3 times price of the airline itself, and do not mention its for one way only for round-trip ticket.
Ordered tickets are not properly filled, and after all that they suggest you pay another $50 just to make them know they made a mistake!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








