Parking at Gatwick was probably the easiest part of our journey. Easy to find the car park and a parking space and not long to wait for the shuttle bus. Excellent value for money compared to other UK... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This was such an easy and stressfree way of dealing with parking, especially after a previous poor experience with a different company. I never like handing over my keys as I’m scared of what will hap... Mehr ansehen
Unternehmen hat geantwortet
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... Mehr ansehen
Unternehmen hat geantwortet
Well signposted to get to. Easy drop off procedure. Convenient and regular shuttle bus to the terminal. On return the location of the correct bus stop is stated on the ticket for ease. Regular shuttle... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Kontaktinformationen
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Vereinigtes Königreich
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Hervorragend
3713 Bewertungen
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I had an extremely disappointing…
I had an extremely disappointing experience. I accidentally booked parking for the South Terminal when I needed the North Terminal. I realised my mistake almost immediately after booking and contacted customer services straight away, hoping they could simply transfer my booking.
Instead, I was told that because the booking was "non-amendable" and "non-cancellable", there was absolutely nothing they could do. No flexibility, no goodwill gesture, and no attempt to help a customer who had made an honest mistake just moments after making the booking.
The booking process did not make the terminal distinction clear enough for me, and I genuinely believe it would be very easy for others to make the same mistake. Rather than helping, the company hid behind its terms and conditions.
Losing over £100 because of a simple booking error that could have been resolved in seconds is incredibly frustrating. Good customer service isn't just about quoting policies—it's about helping customers where it's reasonable to do so.
Based on my experience, I won't be booking with this company again and would encourage others to double-check every detail before paying, as you shouldn't expect any flexibility if something goes wrong.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Gatwick Holiday Parking
Dear CJ
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been unable to change the terminal on your recent booking. And that our customer service team were not able to transfer this for you.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
It was easy to book
It was easy to book, easy to drop car off and pick up car on return. This is the first time we have used this process.
6. Juli 2026
Antwort von Gatwick Holiday Parking
Dear Kevin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to book and easy to drop off and pickup your car, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwort von Gatwick Holiday Parking
Dear V~J
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service
Great service. Easy on-line booking, good directions, easy access and parking, quick shuttle bus on departure and return. Thank you.
15. Juli 2026
Antwort von Gatwick Holiday Parking
Dear diggers2
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book on-line with good directions and easy access, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The booking experience was easy and…
The booking experience was easy and didn’t take long.
21. Juni 2026
Antwort von Gatwick Holiday Parking
Dear Stephen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwort von Gatwick Holiday Parking
Dear Lex
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to get to
Very easy to get to, the car was safe, will use again in the future!
28. Juni 2026
Antwort von Gatwick Holiday Parking
Dear Vasile
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the car park easy to get to and safe, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Can't fault it at all
Can't fault it at all - car was parked while we were on holiday, came back to it in the same place absolutely fine
31. Mai 2026
Antwort von Gatwick Holiday Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwort von Gatwick Holiday Parking
Dear Wayne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the signage good and the buses running on time with friendly drivers and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Paid online for my booking
Paid online for my booking
Spent a great time away
Came back to collect car and got to the exit barrier to be charged with a £198 fee after I paid £72 online
How can this be happening ?
5. Juli 2026
Antwort von Gatwick Holiday Parking
Dear Darren
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been charged both online and at the car park.
Our aim is for customers to benefit from our competitively priced car park options which can be pre-booked online, allowing those who pre-book parking with us to save money and avoid paying any higher costs at our car parks. It’s disappointing to hear you’ve not been recognised at our barriers and have had to pay for your stay both online and at the car park.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Antwort von Gatwick Holiday Parking
Dear Lauren
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking reliable and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwort von Gatwick Holiday Parking
Dear Oyeneye
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book.
Easy to use website and useful information on location.
Like all airport parking it's not cheap. Nonetheless, I prefer onsite parking over off-site.
5. Juli 2026
Antwort von Gatwick Holiday Parking
Dear Kevin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Definitely use them again
17. Mai 2026
Antwort von Gatwick Holiday Parking
Dear Adina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Antwort von Gatwick Holiday Parking
Dear Ciro
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking fast and easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Nice direction and the way service?
19. Juni 2026
Antwort von Gatwick Holiday Parking
Dear Talat
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
park up and go.
So easy to book then just park up get a bus from one of the many stops to the airport. Remember to note where your car is and which bus stop you got on at so you can find your car when you're back.
11. Juni 2026
Antwort von Gatwick Holiday Parking
Dear Sarah
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to locate.
Easy to locate.
Smooth connection of bus from location to the airport and back.
No time wasting.
Very organised.
3. Juli 2026
Antwort von Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to locate, well organised and with a smooth bus connection, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Hard to find.
25. Juni 2026
Antwort von Gatwick Holiday Parking
Dear Charl Van Eeden
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you found our car park difficult to locate when following our onsite signage.
We recognise signage is important for all customers trying to reach our various car parks and the signs we display need to be clear so customers can know where they need to go, and how to get there. We’re sorry to hear the signage hasn’t been clear during your recent visit to Gatwick and for the impact this has had on your journey.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Fairly smooth
Fairly smooth , frequent buses , f on top of g was slightly confusing when anticipating stops but overall a positive experience.
30. Juni 2026
Antwort von Gatwick Holiday Parking
Dear Billy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you’ve found our shuttle buses to arrive frequently as advertised. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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