Bootsthechemist Bewertungen 

171union street, not to be confused with the larger boots
i have been frustrated for years. they hide behind the screen you can wait for a while
i was SACKED for being annoyed and showing it
i am no longer welcome, no more prescriptions you must go elsewhere, i went to WELLS PHARMACY what a difference, treated well, the opposite from boots
i am really happy not be exposed to the annoying attitude of the staff, unlike the bigger Boots
we do not need 2 Boots, close the crap one

It If I could rate zero I would. Boots chemistry in Tonbridge wells not accepting any new prescriptions despite this being urgent for a cancer patient. Absolute disgrace!

So bad no queue took my prescription ,said I will check if we have it in returned with it in her hand said come back in 45 mins . Whats happening in boots obviously not worried about customer service . will not be using them again

Human prescription for my dog from vets (emergency) cost 82£, three weeks later cost 96£, online pharmacy 50£ for same 10ml bottle, on repeat prescription for the next five months, come on boots, never use again

I am writing to express my deep disappointment and concern regarding the unprofessional and discourteous behavior I experienced during my recent visit to your pharmacy on 19/04/25 at 4:00 pm at Bretton/P'bro Boots.
I received a text message confirming that my prescriptions were ready for collection. Upon arriving, I joined the queue and, when my turn came, was handed only three out of the four prescribed items. I politely pointed this out to the staff member assisting me. She asked me to take a seat and assured me she would sort it out.
After approximately ten minutes, she called out a name that sounded like mine—“Tapa”—so I approached the counter. She then said it would take a couple more minutes. I asked if I could go for a bit of shopping, as I have done previously without issue, and she confirmed that it was fine.
However, when I returned, there was a long queue of about 10 to 12 people. I could not locate the staff member who had served me earlier, so I asked another member of staff for assistance. Instead of helping or acknowledging the situation, I was told curtly to stand in the queue again.
I found this entire experience not only frustrating but also disrespectful. The lack of communication and the rude tone used were entirely unnecessary. As a regular customer, I expect to be treated with the same basic respect and courtesy I always offer.
This incident has left me feeling upset and undervalued as a customer. I urge you to look into this matter seriously and take appropriate steps to ensure that patients and customers are treated professionally and with kindness at all times.

Berkeley Precinct, Sheffield. Advertising 3 for 2 on items. Both items I wanted (Boots Minty Breath Spray and Macushield 90 day supply packs) had only 2 in stock. This happened the last time I wanted these items. Well well, what a coincidence. Make the customer just buy two at full price. Staff friendly enough.

Zero stars, item awful and refuse to accept return
Superdrug from now on

Jon at the Coventry Branch travel vaccinations gave a first class service. Thorough, knowledgeable and took us through everything. He’s also very gentle with the needle!

Boots Woodley Berkshire trying to get a prescription 45 mins just to get to the counter then go over there and wait for it to be checked what a useless service from now on will use smaller local chemists

Wrong prices next to items misleading people. No one is going to argue at the till when it's a personal healthcare item. Almost £3 overcharged today in Ross on Wye. Won't see my again!

The organization is unfit for purpose. Had an NHS 111 appointment and had my prescription sent to boots Falcon Lane SW11. Was assured by the doctor that
My local Boots Chemist would have the prescribed antibiotics in stock. I walked from Battersea Park Road and was told by Boots on Falcon Lane they were out of stock!

My question is, why are Boots not ordering needful antibiotics before they have run out! How does this help customers? The young lady that was on the counter today was quite odd, I had to wait for her to finish putting labels on things before she was willing to come and attend to me. Eventually, I just took my prescription and went to a “smaller” chemist who were sufficiently stocked and able to supply my antibiotics. Bigger stores are not always best.

Cardiff st davids Sunday morning , the blonde girl , very rude left me waiting for over 15 minutes with no update , staff standing around chatting about personal issues very loudly, no customer service or experience staff. The young man was brilliant and helpful, the two young girls blonde and brown haired ( extremely loud and rude ) are in the wrong job unfortunately.

Boots at Rowlands gill must be the worst one by far. Waiting for over 40 mins for prescription even tho I get my medication regularly from here! The woman with black hair and glasses she is by far the most impolite person I've ever came across. Never smiles and always angry when you ask for advice or want to get served! if you don't like your work then leave and don't make us miserable and standing there while you ignore people wanting your help.

I understand serving the public can be challenging but all too often in the Abbeycentre boots there is no customer service. I had the pleasure of being served by Sharon who clearly couldn’t be bothered with any pleasantries or customer service. Putting out delivery at peak time with no one on the till and a look of annoyance when she had to serve topped it off.

If I could give NO stars I would ! Was trying to buy a Clinique item and at least 4 make up assistants standing round chatting when required a question answered had to go to them interrupt their conversation. The girl came over to show me a colour of powder that was too dark when I said this she put it back and walked away, I was flabbergasted not trying to help me as a customer or make the sale!!!! Wow just wow Boots assistants - very poor service I am not a happy customer! She then went back to carry on her socialising with another member of staff and to hell with the customer not impressed at all will be going elsewhere where the shop values customers 😡😡

YOU CANNOT CHECK THE STOCK OF A PRODUCT SO YOU ARE FORCED TO PAAY MORE ONLINE,AS THEY DONT OFFER THE THREE FOR TWO DISCOUNT ONLINE,THEY ARE ONLY KEEPING 2 IN STOCK WHEN THEY ARE OFFERING 3 FOR 2 ON VITAMIN PRODUCTS,THEY DONT WANT TO OFFER THE 3 FOR 2 INSTORE OR ONLINE,APPALLING SERVICE.

Boots - Crow Rd Glasgow. I use (expensive ) Aveeno cream for itchy skin. Yesterday I inadvertently picked up Aveeno Body Wash and didn`t realise my mistake till I got home. This morning I returned to Boots and explained my mistake. They point blank refused to exchange the item. Assistant also asked what I used it for - no doubt hoping to sell me something else. I have been a Boots customer for 60+ years but doubt if I will ever set foot in their stores again. Appalling customer service and judging by the other reviews I am not alone. I also note a lack of response to negative comments which really says it all.

Seem to have changed a simple text system which worked well - no text to say the prescription was ready and it had been dispensed and either given to someone else or lost!

Boots Pharmacy in Ilkley - there are very few dispensary chemists in Ilkley so have no choice but to get my mum’s medication from here - have been 3 times in the past few months and had the same poor service each time. You are totally ignored by staff and left waiting a long time , half the time they can’t find the medication or it’s not ready despite having had the prescription for days !!! Much improvement needed

Booked a Covid Vaccination at Boots Kingsway Derby.
Arrived to join a queue snaking around the store. Gave up after an hour. No chairs for a group of mainly elderly people. Panicking Store Manager who was clueless as to what to do, resorted to trying to lie his way out of the debacle.
Complained to Customer Service who just issued an off the shelf meaningless apology.
The NHS should not be using such clueless suppliers
I for one will never spend a penny in Boots again.