If they had a 0 for stars that's what they would get. I got my first direct deposit and still can't get my funds off. I would advise anybody that doesn't mind having their money deposited to this acco... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tuve un retiro de dinero de mi targeta...el cual fue fraude x alguien q desconozco..hice una disputa la cual fue aceptada y obtuve un rembolso completo y permanente..muchas gracias alas personas... Mehr ansehen
Unternehmen hat geantwortet
Whatever you do, I sincerely urge you not to hold your funds in the Uber Pro Card. “Branch” the “bank” holding your funds are a bunch of scumbags. Had fraud on my card, in a completely different state... Mehr ansehen
Unternehmen hat geantwortet
I had a question about how the cash advance works and how I repaid the borrowed amount. The woman I spoke with was so knowledgable, kind and patient working with me. She explained what I needed to kno... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Branch is a mobile-first technology that provides financial flexibility for hourly employees.
Kontaktinformationen
Minneapolis, Vereinigte Staaten
- hi@branchapp.com
- branchapp.com
3,3
Akzeptabel
267 Bewertungen
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very satisfied
I received an excellent service over the phone and I highly recommend this for all my coworkers thank you
21. April 2026
Antwort von Branch
Hi Jean, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Antwort von Branch
Hi Elisa, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
0 for stars that's what…
If they had a 0 for stars that's what they would get. I got my first direct deposit and still can't get my funds off. I would advise anybody that doesn't mind having their money deposited to this account and don't have access to get it, no customer services support. Stay far far far away. Go with anybody except Branch!!! Horrible
17. April 2026
Bewertung ohne vorherige Einladung
Very impressed with your AI system
Very impressed with your AI system. It’s very up-to-date. Keep up the good work. I’m really liking y’all as a bank. Only thing I would like to see chains was getting the cards quicker to us.
14. April 2026
Antwort von Branch
Hi Clifton, Thanks for the amazing review! We’re really glad to hear you are enjoying your Branch account! We appreciate you taking the time to share your experience and your feedback that we will pass along to our team!
That I got my question answered.
14. April 2026
Antwort von Branch
Hi Shawna, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Antwort von Branch
Hi Donald, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Antwort von Branch
Hola, Lamentamos la frustración que esto ha causado. Comprendemos lo importante que es recibir actualizaciones oportunas sobre las disputas. Nuestro equipo se toma estos asuntos muy en serio y trabaja para llevar a cabo investigaciones exhaustivas. Por favor, contáctenos a través del chat de la aplicación o de nuestro centro de ayuda para que podamos revisar su caso y brindarle más detalles.
Knowledge of the business helps me…
Knowledge of the business helps me because I don’t know jack about it!
13. April 2026
Antwort von Branch
Hi Michael, Thank you for your review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Transaction dispute taking longer than…
Transaction dispute taking longer than expected. Affecting earnings and this is my only secondary income to feed my children. Putting me in a bad place.
10. April 2026
Antwort von Branch
Hi Sherrell, We’re sorry for the frustration this has caused and the length of time it takes. We understand how important it is to have timely updates on disputes. Our team takes these matters seriously and works to complete thorough investigations. Please reach out through in-app chat or our help center so we can review your case and provide more details
Antwort von Branch
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
Joke of a so called “bank”
Whatever you do, I sincerely urge you not to hold your funds in the Uber Pro Card. “Branch” the “bank” holding your funds are a bunch of scumbags. Had fraud on my card, in a completely different state, mind you. Went through the dispute process and it was several transactions totaling over $625. Well, the scumbags denied my claim despite it not being physically possible to be in two separate states at once, and then BANNED my whole account! I still had $200 in there (unable to withdraw) and a $785 direct deposit supposed to be hitting the day after its closure so now both of those funds are in the abyss. Long story short, I would HIGHLY advise you not to keep your funds in here their customer support is truly the worst I have ever come across none of them know what they’re doing, and those that do are on the “email support” that respond back to you days apart from correspondence. Just warning those that use this.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Branch
Hi Connor, we're sorry to hear about your experience and appreciate you sharing your feedback. Please reach out to us through our in-app support chat or Branch Help Center so we can look into this for you.
Antwort von Branch
Hi Gail, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch. Please don't hesitate to reach out if you need further assistance!
Antwort von Branch
Hi Juan, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
Antwort von Branch
Hi Priscilla, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch and are happy to help!
Antwort von Branch
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
Antwort von Branch
Hi Deborah, Thank you for the 5 stars! We’re so glad you’re enjoying your experience with Branch.
Thanks for educating me.
She was so helpful and explained everything to me.She was patient and I really appreciated her taking the time because I never have done this by myself..
8. April 2026
Antwort von Branch
Hi Angela, Thanks for the amazing review! We’re really glad to hear you are enjoying your Branch account! We appreciate you taking the time to share your experience, and we’re always here if you need anything
I was scammed blamed me for the action…
I was scammed blamed me for the action and they won’t do anything about it called many times told I was getting my money back in 24 hours being lied too and no help resolving the issue I was scammed out if $300 by a fake uber call stating my account was hacked and that someone else was using it not knowing what to think caught me off guard where I did ended up giving my information out after knowing what happened I locked my card order a new one and change all passwords but your company won’t help me and doesn’t believe I was scammed base on what they investigated on I also sent a email to appeal it and something from uber stating that my account was logged in from another device which wasnt me no one is getting back to me branch also said it’s on uber and uber said I have to deal with branch so I’m not happy with the branch as of now I got screwed over
21. Februar 2026
Antwort von Branch
Hi Elizabeth, We’re sorry for the frustration this has caused. We understand how important it is to have timely updates on disputes. Our team takes these matters seriously and works to complete thorough investigations. We saw you reached out yesterday, but please reach out through in-app chat or our help center so we can review your case and provide more details if needed.
Tuve un retiro de dinero de mi…
Tuve un retiro de dinero de mi targeta...el cual fue fraude x alguien q desconozco..hice una disputa la cual fue aceptada y obtuve un rembolso completo y permanente..muchas gracias alas personas q atendieron.. mi llamada fueron muy amables...
30. März 2026
Antwort von Branch
Hola! ¡Gracias por las 5 estrellas! Nos alegra mucho que estés disfrutando de tu experiencia con Branch.
Great services great workers 100%%%%%%%
7. April 2026
Antwort von Branch
Hi Jude, Thank you for your 5-star review! We’re glad to hear you’ve had a positive experience with Branch. Please don’t hesitate to reach out through the app or our help center if you ever need assistance!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.