Paula is amazing customer service representative. Overall if you get to customer service team not to messaging team you request most likely will be at least tried to be accommodated! Very good!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Paula is amazing customer service representative. Overall if you get to customer service team not to messaging team you request most likely will be at least tried to be accommodated! Very good!
Unternehmen hat geantwortet
Great, responsive service. Wish there was a financing method of payment by monthly instalments. EU buyers get destroyed by VAT, sad! Wish there were more variety, like asahi. Nonetheless great site fo... Mehr ansehen
Hi ive bought from buillionbypost before, a grate website layout with so many class choices to pick from!! I have told a few of my friends about this website, fast delivery, i will be getting more sil... Mehr ansehen
A great and trustworthy company to deal with. HUGE shout out to Naima of the customer support staff. Fantastic person to deal with, efficient, reliable and a complete pleasure to deal with. All comp... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I ordered two silver coins great quality everything was right about them will be ordering again
Great delivery times and the website is very user friendly. I will be a repeat customer.
I ordered from bullion last month. Somehow the parcel was lost and bullion asked 8 weeks to investigate regarding the matter. To me, its a long time to wait.
But they said, there is no other option than to wait 8 weeks.
With regret of trusting them, i gave them 1 star review, and alert people of my experience . In 48 hours, they resend another parcel ,which i recieved within 1 week
Overall experience is not fantastic,but some how average. They didnot took their client seriously nor did they care mentioning that we have to wait 8 weeks with no other option, is somehow gave a bad experience. They acted only after trustpilot reviewed published.
So option was there!
But anyhow, I got what I paid for. Hence 4 star!

Antwort von BullionByPost.ie
I am updating my previous review. I have increased the rating from 1 to 4 stars.
3 weeks after placing the original order and following the review below, they engaged with me and decided to send a new product with a different carrier. I was still not told what happened with the original order at this stage. The second product was delivered within 3 days. The following day, the original order sent by Colisimo was delivered as well.
Lesson: do not accept to have it delivered by Colisimo….read around, there are a few customers with similar stories.
......Original review.....
They are not what they used to be. I have been a client for almost 5 years and they always delivered a great service.
Two weeks ago i have placed an order. It still has not arrived. Their new postal service colissiomo lost it. Now i have to wait another 4 weeks for the investigation process to finish before I can find out what will happen with the payment.
The purchase was easy. Fast delivery, even earlier than stated when ordering. Good prices. Interesting offer. I recommend shopping at BullionByPost
Hi all
I ordered gold bar from bullionbypost. Ordered got delay due to bank holiday in my country
But it has been 2 week, and still no outcome
Havent recieved any product
Email customer service as well, but mo reply yet
Even tried to call the number but in vain
Please be carefull

Antwort von BullionByPost.ie
Super efficient service, no hidden terms and conditions. Fair prices and prompt delivery.
Great customer service that has never been less than 100% reliable
I received what I ordered, in a reasonable time, well packaged and it was a beautiful piece.
Fast delivery, well packaged items, looks very ordinary when boxed and posted which is great.
Just received my new shiny Gold buffalo coin. Very happy with service. The staff were very helpful 🙂

Antwort von BullionByPost.ie
Good overall experience accept for the delivery I insured the delivery so I expected the courier to contact me by phone on the date of delivery the company DPD Ireland gave me a delivery time between 11.30 to 12 .30 pm I waited for a call but none came and waited until 1pm but no call .I left my apartment to go out only to find the goods deposited outside the front door , luckily I was there to collect otherwise anybody could have taken the delivery .
I have been dealing with this company for many years. No complaints!
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