Rodney made my business class trip to India happen! Rodney found me an unbelievable business class fare to India. He was incredibly nice and patient, explored multiple options, and never rushed me. H... Mehr ansehen
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Das sagen Bewerter
Excellent savings on business class fares but it seems like their reps compete with each other for your booking and each one tries to figure out what your bottom line is, and get as much as they can f... Mehr ansehen
Unternehmen hat geantwortet
Gordon D. was incredible. Hr was responsive by email, text, and phone. Not sure when he sleeps. He spent over 2 hours in two phone calls working with our particular requirements and budget. Somehow, s... Mehr ansehen
Unternehmen hat geantwortet
Right from the beginning. There’s no communication with regard to the booking. Unable to reach anytime till human to answer calls. No lounge access added for one person and added for another pers... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
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- claims@flightdeals.businessclass.com
- businessclass.com
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146 Bewertungen
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Business Class via Kayak is a scam
I booked a flight, which I thought was through Kayak, but Business Class was somehow an intermediary. After booking, I was sent an email stating that the ticket prices had risen by almost $500. I spoke with a very unhelpful representative.
I was also charged a $120 insurance fee for the ticket that was never provided. It's a scam. Don't use Business Class, or Kayak for even being associated with such an unscrupulous organization.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response:
24 June 2026
Dear David,
Please note that fare availability fluctuates at all times and therefore, a reservation cannot be confirmed unless ticketed.
Aditionally, as we looked into the available records, it's been confirmed that no charges applied on your card, neither for the ticket nor for the insurance amounts. Kindly review this matter directly with your bank.
Nevertheless, we remain available at your disposal.
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear David,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com Team
DISASTER! TO SAY THE LEAST!
DISASTER! TO SAY THE LEAST!
I bought a ticket saying its managed and operated by one airlines. When it was issued, it was issued (managed) by another!!!
So FIRST.. TICKET WAS NOT AS ADVERTISED!!!
Due to that, i am not able to do any proper changes or add ons (or VERY EXPENSIVE ADD ON MORE THAN THE PRICE OF THE TICKET).. And the OPERATING AIRLINES TOLD ME.. the MAIN REASON.. is because it was issued/managed by another Airlines.. so they will not honour my stay during layover, they will not honor ANY ADD ONS (FOR BAGS) EXCEPT FOR HEAVY FEES (AS MUCH AS THE PRICE OF THE TICKET!!!!!!) AND THEY CANNOT ALLOW ANY CHANGES!!!
I ASK BUSINESSCLASS AND THEY ACT CLUELESS!!!! THEY SAID THERE ARE NO FLIGHTS!!! BUT THERE IS SAME EXACT FLIGHT LIKE THIS ALMOST EVERY SINGLE DAY!!! I CHECKED ON THEIR WEBSITE!!!!
CUSTOMER SERVICE IS NOT HELPING AND CLEARLY TRYING TO MAKE MONEY IN AN UNFAIR WAY!
I AM ASKING THEM TO SIMPLY REFUND THE TICKET BECAUSE ITS NOT AS ADVERTISED.. AND BECAUSE ITS NOT AS ADVERTISED.. IT IS CAUSING ME MANY PROBLEMS!!!!
THEY SHOULD CORRECT THIS!!!!
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response
24 June 2026
Dear Edward,
Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.
Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com
Looking forward to hearing from you!
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear Edward,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com Team
Awesome service
Awesome service. I highly recommend him. Overall excellent
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear BMCC Imaam Saiful Islam,
Thank you for your wonderful feedback. We’re delighted to hear that you had an excellent experience with our team and truly appreciate your recommendation. Your kind words mean a lot to us and motivate us to continue providing outstanding service.
We look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
Decent agent but booked a crumby airline without warning
Businessclass was fine and provided assistance when necessary. However, the carrier I booked (Fiji Airways) was horrible and failed to provide adequate assistance to me as a disabled traveler. I am disappointed that they booked such an inferior carrier. Minimal food and virtually no drink - not even water - on an 11 hour flight and a second 6 hour flight!
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear John,
Thank you for sharing your feedback. We’re glad to hear that our team was able to assist you when needed, though we’re truly sorry to learn that your experience with the airline did not meet expectations, especially regarding the level of assistance and onboard service provided during your journey.
We understand how disappointing this must have been, particularly as a traveler requiring proper support and comfort on long-haul flights. While airline onboard service and accessibility assistance are managed directly by the carrier, we would encourage you to share your feedback directly with Fiji Airways as well so they can review your experience internally and address your concerns appropriately.
Kind Regards,
BusinessClass Team
Right from the beginning
Right from the beginning. There’s no
communication with regard to the booking.
Unable to reach anytime till human to answer calls.
No lounge access added for one person and added for another person.
Booked in business and one sector of the travel ticket was issued with Economy and tried to verify but couldn’t reach anyone. Tried to cancel couldn’t as well..
Really bad experience with the busineclass platform.
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response on July 14, 2026
Dear Badri,
Thank you for taking the time to share your feedback with us.
Upon checking, we can confirm that communication regarding your booking was sent, including the booking confirmation. We also note your attempts to reach our service team for assistance. We understand how important prompt responses are, especially when travel is imminent, and this has been duly acknowledged.
Regarding lounge access, while we coordinated with the relevant team, we were unable to identify why another passenger was able to access the lounge while you could not. As far as the booking is concerned, both were identical.
Thank you again for sharing your experience with us.
Kind regards,
BusinessClass.com Team
===============================
Initial response on May 12, 2026
Dear Badri,
Your review is very concerning to us, and we take this matter seriously. However, we were unable to locate any reservation under the name provided in your review.
To help us investigate your concerns further, we kindly ask that you provide additional details such as your booking ID or ticket confirmation number.
Please email us at claims@flightdeals.businessclass.com with the information related to your recent experience so we can review the matter promptly and assist you accordingly.
Kind regards,
BusinessClass.com Team
I needed discount airfare from the US…
I needed discount airfare from the US to Nigeria and contacted businessclass.com to buy tickets. Rodney was the agent on the call. He was very helpful and professional, checked multiple options, and found a great round trip fare in premium economy that was substantially less than the same airline was advertising for a one-way PE ticket. Super job - ticketing was easy, with fast confirmation and e-ticket issuance. Saved me a ton of money.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Scott,
Thank you for sharing your experience. We’re delighted to hear that our team was able to assist you in finding a great premium economy fare and make the booking process smooth and efficient. It’s wonderful to know the support provided helped you secure excellent value for your trip.
We will be sure to pass along your kind feedback to Rodney—he’ll be happy to know his efforts made such a positive impact. Your trust and recommendation truly mean a lot to us.
Kind Regards,
BusinessClass Team
Trustable and efficient
I loved the entire experience of working with Mr. James at businessclass. He made the entire process seamless and hassle free. I look forward to recommending him to my friends and family, and calling upon his help for my future travels.
Thank you for making the entire experience so easy and convenient.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Aneesha,
Thank you for sharing your wonderful experience. We’re delighted to hear that our team was able to make the entire process smooth, easy, and hassle-free for you. Providing convenient and reliable service is exactly what we strive for.
We will be sure to pass along your kind words to James—he’ll be thrilled to know his assistance made such a positive impact. Your recommendation and trust truly mean a lot to us, and we look forward to assisting you with your future travels.
Kind Regards,
BusinessClass Team
Bait and switch merchant
Bait and switch merchant. DO NOT DO BUSINESS. Businessclass.com offers "Instant Book" services for Kayak.com. I booked and received a confirmation code for a ticket from this service. Businessclass then contacted me saying that notwithstanding their contractual obligation to provide "Instant Book" services on Kayak, they not only failed to determine the appropriate price but also chose to break the contract and attempt to extract $2,000 more per ticket. Put simply, Kayak should be ashamed and businessclass.com can't be trusted.
Update: I managed to book the exact same ticket that was not available per businessclass.com directly on the airline's website 30 minutes later. And at only $250 more per ticket, not the $2,000 that businessclass.com attempted to charge. What that means: their systems are either hugely flawed and do not retrieve real time prices (I have watched these tickets for a week with no movement in availability) or their systems are designed to attempt to extract HUGE markups for tickets from customers. Neither is a good look for businessclass.com. Nor for Kayak, who seems to believe that this operator is worthy of an outsourcing contract.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response:
24 June 2026
Dear NS,
Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.
Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com
Looking forward to hearing from you!
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear NS,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com Team
Compared and bought airline tickets…
Compared and bought airline tickets through Kayak.com, which uses BusinessClass for the transaction. My trip is a complicated, multi-leg trip through 4 cities, in 3 countries, on 3 different airlines. It went through right away and said they’d contact me once it was confirmed. An email with that same information arrived immediately, then the confirmation also arrived quickly, which I’d assumed might take a lot longer.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Nathan,
Thank you for sharing your experience. We’re delighted to hear that your complex multi-city itinerary was processed smoothly and efficiently. We understand how important timely updates and confirmations are, especially for trips involving multiple destinations and airlines, so it’s great to know everything was handled promptly.
We truly appreciate your trust and are glad we could make the booking process seamless for you. We look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
Dale thank you for helping me
Dale thank you for helping me. Very nice service.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Irina,
Thank you for your kind feedback. We’re glad to hear that you had a positive experience and received great support.
We will be sure to pass along your appreciation to Dale—he’ll be happy to know his assistance made a difference.
We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com
Excellent! My experience was exceptionally good…
My experience was exceptionally good thanks to Rodney who went above and beyond to accommodate our request.
Will definitely be coming back to your company for my tickets in the future!
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Maliha,
Thank you for sharing your experience. We’re delighted to hear that our team was able to go above and beyond to assist with your request and make everything smooth for you. It’s especially wonderful to know the support you received made such a positive impact.
We will be sure to pass along your kind feedback to Rodney—he’ll be glad to know his efforts were appreciated. We truly value your trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com
Once great, Once just awful!
We bought tickets through this agency to go to India and then onto Singapore. It was a great arrangement - I would have given you 5 stars. Because we had such a good experience with those flights, we used your agency and the same woman for our flights to Papette Tahiti and back from Sydney Australia. What a fiasco. Our flight from Seattle was cancelled by the airline, and we received NO update from Busibessclass.com. I found out because my sister was on the same flight but had arranged her own tickets. So I called Stephanie to find out what was going on. She never replied for three weeks. Finally, I was able to contact a supervisor who arranged our tickets but not the days we wanted. We had to go three days before we had planned so we had quite a bit of extra expense with hotels and meals. My sister was able to arrange her tickets directly with the airlines for the dates we wanted but this agency would not do it. Really poor customer service. I asked if we could cancel the whole thing but was told we would lose all the money we had paid. The whole situation was really frustrating and unnecessary. They didn't care what we wanted because they already had our money.
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response on July 14, 2026
Dear Leslie,
We truly want to help with your case, but since the required information has not yet been provided, we are limited in the possibility to further address your concern.
Please know that we remain available to assist you shall you decide to reach out to us.
Kind regards,
BusinessClass.com Team
===============================
Initial response on April 29, 2026
Dear Leslie,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com Team
I dealt today with Kari and she was…
I dealt today with Kari and she was very helpful. Prompt. There was a problem with my credit card (my fault) and she contacted me and we solved the issue. They were contacting me for a better and cheaper flight. I will use their service again if the opportunity will arise again
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Giovanni,
Thank you for sharing your experience. We’re delighted to hear that our team was able to assist you promptly and help resolve the payment issue smoothly. It’s great to know that the proactive support in finding a better and more cost-effective option made a positive difference.
We will be sure to pass along your kind feedback to Kari—she’ll be happy to know her efforts were appreciated. We truly value your trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com
Bridget gave me great options to save…
Bridget gave me great options to save me money on my flight to Italy from Florida
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Eduardo,
Thank you for sharing your experience. We’re delighted to hear that our team was able to provide you with helpful options to maximize your savings. It’s great to know the support made a positive difference in planning your trip.
We will be sure to pass along your kind feedback to Bridget—she’ll be happy to know her efforts were appreciated.
Kind Regards,
BusinessClass.com
Change a return trip
My wife needed to change a return trip. Bing Bam Boom no questions why just a swift ask as to new return date and done. Great Service
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Kyle,
Thank you for sharing your experience. We’re thrilled to hear that the change to your return trip was handled quickly and effortlessly, making the whole process smooth and stress-free for you. Delivering fast and seamless service is something we’re truly proud of, and we’re delighted we could assist you.
We look forward to serving you again soon.
Kind Regards,
BusinessClass.com
An upgrade and a fix.
Morris called us with an option for a direct flight that cost just slightly more than our original itinerary. He also helped untangle an error in my wife's name on our booking. Great service!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Paul,
Thank you for sharing your experience. We’re delighted to hear that our team was able to offer a better travel option and assist in resolving the booking details quickly and smoothly. It’s great to know the support provided made a positive difference to your journey.
We will be sure to pass along your kind feedback to Morris—he’ll be glad to know his efforts were appreciated.
Kind Regards,
BusinessClass Team
I did not receive a confirmation email…
I did not receive a confirmation email I also did not have the option of choosing seats, which I want to do. My booking reference number is 177501610
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response:
24 June 2026
Dear Jody,
By looking into your reservation, it has been confirmed that a booking confirmation email, including the e-ticket and invoice, was sent to the registered email address we have on file as well, seats for your flights were assigned accordingly.
That said, your concern has been addressed accordingly and without delay.
We thank you for the opportunity to address the matter!
Best regards,
BusinessClass team
-------------------------------
Initial response:
Dear Jody,
Thank you for your feedback.
We attempted to contact you by phone but were routed to voicemail, and we have also sent you an email regarding your concern.
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind Regards,
BusinessClass Team
The price was great and the schedule…
The price was great and the schedule worked well for me
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Juli,
Thank you for your feedback. We’re glad to hear that you found a great fare and that the flight schedule suited your plans well. Your support means a lot to us, and we look forward to assisting you again in the future.
Kind Regards,
BusinessClass.com Team
Renee is awesome
Renee is awesome, she relentlessly searches for options that save you time and hassle at airports. First stop for business class plane tickets!
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Elijah,
Thank you for taking the time to share your experience. We’re delighted to hear that our team was able to provide efficient and convenient options to enhance your journey. Your recognition means a great deal to us, and we truly appreciate your trust in choosing us for your travel needs. We will be sure to pass along your kind feedback to Renee.
Kind Regards,
BusinessClass Team
Fast, efficient and good value
Found a great fare and booked it very simply thru the site. Then circumstances changed within first 24hrs and processing a 100% refund was simple and quick.
Have used businessclass.com several times now and am very satisified.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Andy,
Thank you for sharing your experience with us. We’re pleased to know that you found great value in your booking and that the process was smooth from start to finish. It’s especially encouraging to hear that our support during your change in plans was quick and hassle-free. We truly appreciate your continued trust and look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
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