Rodney made my business class trip to India happen! Rodney found me an unbelievable business class fare to India. He was incredibly nice and patient, explored multiple options, and never rushed me. H... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent savings on business class fares but it seems like their reps compete with each other for your booking and each one tries to figure out what your bottom line is, and get as much as they can f... Mehr ansehen
Unternehmen hat geantwortet
Gordon D. was incredible. Hr was responsive by email, text, and phone. Not sure when he sleeps. He spent over 2 hours in two phone calls working with our particular requirements and budget. Somehow, s... Mehr ansehen
Unternehmen hat geantwortet
Right from the beginning. There’s no communication with regard to the booking. Unable to reach anytime till human to answer calls. No lounge access added for one person and added for another pers... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BusinessClass.com is the world's leading price comparison premium travel search. We help you compare hundreds of airlines and travel agencies to ensure you get the best possible deal for your business class ticket, premium economy ticket, first class ticket, even for regular economy. BusinessClass.com go beyond delivering the best offers. We also help our users understand the quality behind each and every itinerary. Our sophisticated quality algorythmes, images, video and reviews will help you decide what is the right choice for you. Welcome to BusinessClass.com!
Kontaktinformationen
Vereinigte Staaten
- claims@flightdeals.businessclass.com
- businessclass.com
4,0
Gut
146 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very prompt and good service via chat
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Pramod,
Thank you for your kind feedback. We’re glad to hear that you had a smooth experience with our chat support and that our team was able to assist you promptly. We truly appreciate your support and look forward to helping you again in the future.
Kind Regards,
BusinessClass Team
I do like prices (cheaper than many…
I do like prices (cheaper than many others), easy and clear booking process. Thank you.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Rimma,
Thank you for your feedback. We’re pleased to know that you found our fares competitive and the booking process simple and easy to follow. Your support means a lot to us, and we look forward to assisting you again on your future travels.
Kind Regards,
BusinessClass Team
Good experience but…..
We had a good experience other than the fact that after booking our flights, we then had to pay either 155 or 185 to secure a seat on Alitalia. That was unexpected and not cool especially because I had asked the chatbot if there were any hidden fees beyond the price that was quoted and she said no.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Jen,
Thank you for sharing your feedback. We’re glad to hear that you had a positive overall experience, though we sincerely regret the confusion regarding seat selection fees. We understand how this could be frustrating, especially after seeking clarification beforehand.
Please note that seat selection charges are typically set by the airline and may be offered as optional add-ons after booking, depending on the fare type and airline policy.
Thank you again for your valuable feedback and for choosing us.
Kind Regards,
BusinessClass Team
It was very easy to book a flight and…
It was very easy to book a flight and got a very good price
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Qazi,
Thank you for your feedback. We’re glad to hear that you found the booking process straightforward and were able to secure a great fare. We truly appreciate your support and look forward to assisting you again in the future.
Kind Regards,
BusinessClass Team
decent prices; pretty low stress site
Pretty easy finding decent prices last two times we flew to Europe. Better than many sites.
29. März 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Bonnie,
Thank you for your feedback. We’re glad to hear that you found great value on your recent trips to Europe and that the process was smooth and straightforward. It’s always our goal to provide competitive options and an easy booking experience.
We truly appreciate your continued support and look forward to assisting you again in the future.
Best Regards,
BusinessClass
I am extremely disappointed with the…
I am extremely disappointed with the service provided by BusinessClass.com. Due to an airspace closure, I requested a refund on March 1st. It has now been three weeks, and despite my repeated attempts to follow up, the company has failed to provide any substantial update or a timeline for the return of my funds.
Every time I call, I am met with irresponsible and vague answers. The representatives repeatedly state they "need to check with the accounting team," yet no one ever follows up with a resolution. A professional travel platform should provide transparency and timely responses, especially during travel disruptions.
I strongly advise potential customers to think twice before using this platform. Their lack of accountability regarding refunds is a major red flag. I am still waiting for my money and will update this review if and when they decide to act professionally.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response:
24 June 2026
Dear Wajid,
Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.
Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com
Looking forward to hearing from you!
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear Wajid,
Your review is very concerning to us.
Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
The booking was very easy and I had a…
The booking was very easy and I had a better deal than what i saw from other booking Agents online including the airline themselves. Thank you.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear MaryAnn,
Thank you for your kind feedback. We’re glad to hear that the booking process was smooth and that we were able to offer you a competitive option compared to other sources. Providing value and a hassle-free experience is always our goal.
We truly appreciate your support and look forward to assisting you again in the future.
Best Regards,
BusinessClass.com
Do not book with these scammers
Do not book with these scammers. I am stranded at the airport with no phone going through… all their 5 star reviews are fake done by employees…
Reply to the company..
i paid 3 thousand dollars for a flight ticket… and you provided 0 support because you people do not have a support team. Do not lie to others on here that you attempted to contact me. Because you don’t have any support team. And providing me 100 dollars gift card for your company after paying 3K, you should be careful about your business. You are all scammers with 0 experience. Fraud people.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response on July 14, 2026
Dear Mrinal,
Thank you for taking the time to share your feedback with us.
Upon checking, our team made multiple attempts to reach you via phone and email, but we did not receive any response. We understand how frustrating this situation must have been, especially at the airport, and we truly regret the inconvenience caused.
We would like to inform you that we have made every effort to negotiate with the airline regarding your refund request. However, we regret to advise that a partial refund is not permitted for the type of ticket purchased, as the fare rules classify the ticket as non-refundable.
Thank you for your understanding, and we appreciate your patience.
Best Regards,
BusinessClass.com
===============================
Initial response on March 14, 2026
Dear Mrinal,
We’re sorry to hear about your experience and understand how stressful this situation must be. Upon checking your reservation, we found that your flight was affected by a schedule change from the airline. We have previously reached out to you to gather additional details regarding your preferred flight option so we can assist you with the available alternatives.
Please rest assured that we are here to help resolve this matter as quickly as possible. Kindly reply to our previous emails so we can obtain the necessary information and assist you further with your flight arrangements.
Best Regards,
BusinessClass.com
deceitful business and wasted time
I purchased two first class tickets knowing I had 24 hours to change my mind. Hours later LJ Reeves wrote saying BTW the price has risen by 30 percent. I canceled and Reeves wrote "We’ve processed your cancellation request as per your instructions." What Reeves did not say was that they did not cancel the charge to my credit card. In addition to the deceit, this required wasting my time to book (at a false advertised price) and then to revoke charges with my credit card company.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response
24 June 2026
Dear S. Tori,
Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.
Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com
Looking forward to hearing from you!
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear S. Tori,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
Tried to book a business class flight…
Tried to book a business class flight that they said was available. They charged my card and then told me the price went up and the flight was not confirmed. Tried to book the same flight and pay the higher price and they did the same thing again. Charged the card and increased the price. First two charges were reversed when I called them. Third charge was not so I had to contest the charge through my CC company. It’s a scam company.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Brett,
Thank you for your feedback. We apologize if our customer service did not meet your expectations, and we appreciate you sharing your concern and helping us identify where we need to make improvements.
We understand how frustrating it can be when prices change unexpectedly. Flight fares are constantly fluctuating due to supply and demand, and until a ticket is issued, the price is not guaranteed. This is a standard practice across airlines and travel agencies.
As stated in our terms and conditions, all prices are based on real-time airline inventory. If the fare increases before booking is finalized, we are unable to issue the ticket at the previous rate. We apologize for any inconvenience this may have caused and appreciate your understanding.
Kind regards,
BusinessClass.com
More than a month to have a refund for a cancelled business class flights
The flight I booked with Cathay Pacific was cancelled due to a super typhoon and I was recommended to take refund by an agent on Businessclass.com. The flight was cancelled on 23 Sept and to date, my refund status has been in progress. What was misleading was that on the status page on Businessclass.com, it says "direct refund processed by Cathay Pacific". I understand it takes some time but the status has not been changed since 1 Oct. So I called Cathay. After numerous deliberate mistakes with chatbot, I finally got through to a humanbot, who said that I need to contact the agent because the cancellation on Cathay's side was accepted on 8 Oct. So I called Businessclass.com. Apparently it takes another few weeks for the refund to go through. So it takes more than a month to have refund since the business class flight was cancelled due to adverse weather. I found the whole booking, changing and cancelling flights on Businessclass.com is a lot more cumbersome than booking flights directly with airlines, which I normally do. For me, there seems no benefit in using their services part from 24-hour phone lines which most airlines don't have any longer. I couldn't find that much of a bargain on business class flights on the site and given the cumbersome process and extra time needed to get through to an agent and get things done, I see no reason to use their service again.
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response:
24 June 2026
Dear Yumi Tyrrell,
Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.
Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com
Looking forward to hearing from you!
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear Yumi Tyrrell,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
The worst customer care experience ever!
I booked 2 business class tickets from London Heathrow to Bangkok on Oman Air for May 24th. I started the check in process and found that we were downgraded to economy class. Businessclass.com said it was Oman Air's fault as they were upgrading their system.
Business class said I could take the economy seats or pay a further fee to upgrade again, absolutely shambolic company to try and get customer care assistance.
8 weeks have passed and I have not heard a single word from them.
PLEASE BOOK WITH CAUTION......
7. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Updated response
24 June 2026
Dear Garry Curran,
Thank you for sharing your feedback. We truly value the opportunity to assist you and are always here to help. We previously requested additional details regarding your concern but have not received a response. Without this information, our ability to assist further is unfortunately limited.
Please know that our team remains available should you decide to reach out. We’d love the chance to resolve this for you. You can contact us at claims@flightdeals.businessclass.com
Looking forward to hearing from you!
Regards,
BusinessClass.com
-------------------------------------------------------
Initial response:
Dear Garry,
Your review is very concerning to us. Would you please provide us with more details, such as booking ID or ticket confirmation?
We would appreciate it if you could email us at claims@flightdeals.businessclass.com to find out about your recent experience.
Kind regards,
BusinessClass.com
I would give 0 stars if possible
I would give 0 stars if possible
Businessclass.com staff left me and my family stranded in China
Offering only a refund and no alternative travel options to get home.
Didn’t care at all
IF YOU READ ONLY 1 review, trust me
Don’t book business class flights with this mob
If any plane is delayed
They don’t care, they just offer a refund and you have to try and get yourself home.
( rest assured this is BusinessClass.com) not the other website that has been implied
14. April 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Hello Michael. I am sorry to hear of your troubles, however we cannot find you in our register. Some people confuse us with Business-Class.com so please check your booking confirmation and please direct your complaint to the correct supplier. Please delete this complaint, many thanks. Best regards Jason Eckhoff, CEO - BusinessClass.com
I ordered economy class tickets from…
I ordered economy class tickets from Bergen to Los Angeles for five family members at a total of only NOK 20757 which is very cheap and notably cheaper than what I could get directly from SAS (the airline).
Most important; finding the best route and airline was very easy through businessclass.com
26. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Thanks Tore, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com
Bra plattform
Bra plattform, god kundeservice og mye gode priser.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Thanks Erlend, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com
The deals are very satisfying if you…
The deals are very satisfying if you can be flexible when and where, great offers are available
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Thanks, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com
Go to page for BC booking
Nice webpage - very good description of the standard and amenities on the flights - I use BC to compare both prices and cabin quality and book my flights.
8. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Thanks Maria, great to hear you are happy with BusinessClass.com. Wishing you all the best and that you will keep on using our services. Thanks and good luck. Regards Jason at BusinessClass.com
Business class ticket with Aero Mexico
Just booked a business class ticket with Aero Mexico from Oslo to Cancun. Very nice way of booking without being sent to a different site. Seamless experience and the best price I could find on this ticket.
7. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Kristin,
Thank you for sharing your experience! We’re delighted to hear that the booking process was smooth and that you were able to secure a great fare for your business class trip from Oslo to Cancun with Aeroméxico. It’s great to know the process was seamless and that you didn’t have to navigate away from the site.
We truly appreciate your trust and look forward to assisting you again with your future travel plans.
Kind regards,
BusinessClass.com
I booked a number of flights through…
I booked a number of flights through Businessclass.com and have had issues trying to change flight details. I have attempted to contact the company via online Chat, Telephone and email and am still unable to get anyone that can assist me with this. I an Australian resident and have called the Australian customer service number but nos answer.
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Mr Koulouris, I am sorry if you are having problems booking through our partner, it´s of course something we are most eager to help you out with. Please provide me with your booking number so that I can help you out any way we can. Many thanks, have a great day. Best regards Jason Eckhoff - CEO BusinessClass.com
I had a terrible experience with this…
I had a terrible experience with this company and lost nearly $400. I strongly advise against booking through this website.
I originally booked two flights, but after receiving the confirmation email, I noticed they had booked a completely different flight than what I selected. When I contacted customer service to correct the issue, they refused to fix their mistake unless I paid an additional fee. The customer support was unhelpful, and the representative I spoke with was both difficult to understand and rude.
After multiple attempts to resolve the issue without extra charges, I reluctantly agreed to pay a fee in order to get a refund. However, when I was finally reimbursed, they charged me double the agreed-upon amount.
This company operates dishonestly and should not be allowed to continue doing business. Avoid them at all costs.
BUYER BE AWARE!!!!!!!!!!
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von BusinessClass.com
Dear Mr Jones, I am sorry if you are having problems booking through our partner, it´s of course something we are most eager to help you out with. Please provide me with your booking number so that I can help you out any way we can. Many thanks, have a great day. Best regards Jason Eckhoff - CEO BusinessClass.com
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