Very good communication from this company and delivery was prompt. Item eventually reached me on the day of delivery, having been posted at the wrong house despite my address being clearly labelled. A... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The unit arrived on time and we are really happy with it except for one thing - the underside of the unit is damaged. It has three or four damaged areas. As it was on the underside, i have decided t... Mehr ansehen
Well pleased with the green feathers camera kit supplied by this company and received on time enabling its fitting before swifts arrive to their nest boxes.
Nice product and pleased with price but delivery time was long especially compared to other retailers. So long in fact that I had to contact customer service to chase the order. In my case it took aro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Kontaktinformationen
Buttercup Cottage, RH5 5RL, Walliswood
- 01306 628405
- info@buttercupfarm.co.uk
- buttercupfarm.co.uk
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Well pleased with the green feathers…
Well pleased with the green feathers camera kit supplied by this company and received on time enabling its fitting before swifts arrive to their nest boxes.
FOUR DRAWER UNIT
The unit arrived on time and we are really happy with it except for one thing - the underside of the unit is damaged. It has three or four damaged areas. As it was on the underside, i have decided to keep the unit as i really like it and the damage doesn’t show. I have taken photos of the damage if needed
Beautiful new dove cote
We are very pleased with our beautiful new dove cote that was delivered (efficiently) recently. Communication with the company could be better but the product quality is great!
Good Service
Very good communication from this company and delivery was prompt. Item eventually reached me on the day of delivery, having been posted at the wrong house despite my address being clearly labelled. A fairly close neighbour brought it to me as he knows me. Typical of Yodel, in my experience ! The item is good quality and exactly as shown online.
Good quality items and quick to send
Good quality items and quick to deliver. Item (an arbour) was also put together on arrival. Sales emails out of sync a little as received emails about did I want to buy? When I had already purchased. Polite sales team responded to my email with a query. Would recommend
Quality product and quick delivery
Great quality and service i would…
Great quality and service i would recomend them
cold frame
very happy with the cold frame and everything went smoothly from buying it and the delivery
Excellent service
Helpful on the telephone, offering a competitive price and excellent delivery service.
What more could one expect.
Perfect
Great value, amazing customer service, bed was perfect, dispatched and delivered when requested.. 100% recommend 👌🏻
Reasonable price and prompt fulfillment.
Delivery time too long
Nice product and pleased with price but delivery time was long especially compared to other retailers. So long in fact that I had to contact customer service to chase the order. In my case it took around 7 days from order to dispatch then another 2 days waiting for delivery. Why can’t items be dispatched much more quickly ?

Antwort von Buttercup Farm
Super quick delivery and fantastic…
Super quick delivery and fantastic quality when item arrived would definitely recommend to anyone.We bought a hedgehog feeding station and they are using it already no complaints at all
When I phoned expecting to place an…
When I phoned expecting to place an order, I was a bit concerned that I couldn’t do that but had to do it online!!!!This made me a bit wary!!!???.But I did it , and got a lovely e mail explaining everything, and the man who was making it actually phoned me so that was very good customer service, so I was very pleased with the whole outcome and indeed the product, so well done!!!.👍
Buttercup farm we’re not only half the price
Buttercup farm we’re not only half the price for the exact same item but they kept in touch and had really good delivery times. Well pleased. Would deffo recommend.
Delivered so quickly!
The best thing was the delivery was arranged very quickly. It saved me time. The country cream stones complimented my existing lay in the garden. All round very good experience with Buttercup Farms.
Give me the wrong advice just to get a sale
I had a very disappointing experience with Buttercup Farm. I spent around £300 based on their advice, only for the product to completely fail and end up in the skip.
They’ve since tried to blame the issue on the small amount of sand and shingle I used, claiming it was too heavy. In reality, it was only a very light sprinkle — far less than what a floating platform designed for something like a duck house would reasonably be expected to support. If anything, a few ducks standing on it would add more weight and it would potentially sink., so there was nothing excessive or incorrect in how it was used.
What’s most frustrating is that when I raised the issue, they refused to take any responsibility. Instead, they claimed I hadn’t asked the “right questions,” which feels like a convenient way of avoiding accountability. As a customer, you rely on a company’s expertise to guide you properly — not to be told afterwards that you should have known better.
Their response also included details that simply aren’t accurate, which makes the situation even more frustrating. Rather than trying to resolve the issue or offer any goodwill, they’ve chosen to shift the blame entirely onto me.
Poor advice, poor aftercare, and a complete lack of accountability. I would not recommend.

Antwort von Buttercup Farm
Ordering was easy & quick on the…
Ordering was easy & quick on the website. Arrived quickly and well packaged. Great value products. Would definitely use again.
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