Ordered some catfood expecting "Royal Mail Tracked 48h refers". Nothing arrives. 6 days later and only after a message to customer support: "DPD Standard or Royal Mail Tracked 48h refers to the time... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From ordering to receiving the order is generally very good and fast. The food is really good quality, although it is quite expensive. It would be great if they could do a few more offers from time to... Mehr ansehen
I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... Mehr ansehen
I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Dog & Cat Lifestyle Online Premium Shop
Kontaktinformationen
60 Suttons Business Park, RG6 1AZ, Reading, Vereinigtes Königreich
- Info@bymit.co.uk
- bymit.co.uk
4,1
Gut
268 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 44 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Necesitaba los productos y no los…
Necesitaba los productos y no los venden en España.
El tiempo que tardaron en llegar fue razonable y en todo momento recibí actualizaciones sobre la llegada del pedido.
3. Juli 2025
Absolutely terrible company
Absolutely terrible company, have tried to cancel subscription multiple times - the links fail, they don’t respond to emails, and keep taking money from you. Do not buy from them.
3. Februar 2025
Great Product
I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & also love to lounge in them. These scratchers are lovely, delivered promptly & I feel they were fairly good value for money. I really like that there are insert replacements too. I'll definitely continue to purchase.
28. April 2025
Beautiful products and excellent…
Beautiful products and excellent postage and packaging. Love the raised water bowl and cat scratcher bowl
8. April 2025
BYMiT are disreputable, dishonest and unhelpful
This is the second review I have written for this company. The issues are exactly the same.
I had cancelled my subscription, and received an email from them confirming I had done so.
After this, BYMit deducted £34.48 from my bank account for the cancelled subscription.
I phoned my bank, complained, they raised an incident and I received my refund from the bank. They blocked my card, and issued me with a new one.
I wrote my first TrustPilot review. BYMit's response was that I must have a second account and another email address. I do not, and told them so in an email, for which I received no response from them.
Annoyingly, this month, they have once again deducted £34.48 from my bank account.
How many times will BYMit continue to deduct money from my bank account for a product I no longer subscribe to and not received?
BYMit should not be trading. They are dishonest and unhelpful.
16. April 2025
Bewertung ohne vorherige Einladung
Antwort von BYMiT
Dear Clare,
We are sorry to hear this review.
As we explained by email, we've checked internally and confirmed there are NO payment made after the refund was issued on 10:54am 3 April.
We also declare that the team DID NOT response that you must have a second account, our staff was just trying to help and asking if there has any possibility that you may have any other active subscription with us and we did not hear from you still.
As we've asked for many times from the email communication, please kindly provide any proof or screenshot or any bank statement to indicate these duplicate charges under the name of SP*BYMIT.CO.UK if you state the charges are from us.
We look forward to hearing from you.
Best Regards
Team BYMiT
They sell expired cat food without making it clear
Be aware of this company as they sell out of date cat food which is not clearly stated.
When I saw the item on Google, it automatically redirected me to their site and so I didn't select the size of the food. That's why I did not notice that they had put an expiry date for the 1.25kg which I bought. After receiving the package and realising that the food had expired 2 months before I contacted the company for a refund but they very unhelpful and didn't accept the return.
Please double check what you are buying with this company and its expiry date in order to avoid any disappointment.
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von BYMiT
Dear Tulay,
Thanks for your Review and we are sorry to hear this.
As we've explained in the email to you on 25/03/2025, we begin to show the product's Best Before Date when the item is short dated in 3 months and add discount rate between 25% - 50%, this is visible along with the size option where you must see before choosing the package size and adding the product to the cart.
The Best Before Date information as well as discount rate are also visible to your order confirmation.
According to the return policy, https://bymit.co.uk/policies/refund-policy
The following items are not eligible to be returned:
Grooming Items
Treats
Gift Cards
Food Products
Gift Sets
Sales items
Please note: Items that have been purchased as part of a clearance sale and/or that have been marked as Sale may not be returned or exchanged.
Thanks for your shopping with us and we hope above info is clarified.
Best Regards
Team BYMiT
One of the best online shopping sites for dogs 🌟🌟🌟🌟🌟
We love this food, our dog never leaves any food, has good and regular bowel movements, shiny fur, sheds less in moulting seasons, shiney eyes and with the grain free version isn’t flatulent anymore ( before he was literally a mini hot air balloon of very stinky gas) he doesn’t get bloated and I would highly recommend this food every time, wonderful quality and great price for a high quality product, wonderful company which keeps you updated and packs and delivers fast.
31. Jänner 2025
GREAT THANKS
3. März 2025
Nature's Variety (pate)
Quick delivery,fair price for quality stuff.
Our kitten are very happy and healthy 💙
27. Februar 2025
Positive return
Ordered 7 items, one had a manufacturer fault, emailed them directly rather than through the website info@bymit and was sent a replacement promptly. All ended well!
3. Februar 2025
One of the puppy cans arrived empty.
One of the puppy cans arrived empty.
I've contacted the seller, but didn't get any reply.
5. Februar 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.