Carfume Bewertungen 

1 551
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've not once had an issue with carfume! they always deliver, even in busy Christmas months they never disappoint! When my brand new spray broke in my car they re sent one to me, that's fabulous c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have used carfume tor many years and they’re fantastic products. Used to buy online but I also now buy from TheRange. Had a small issue with the rope being frayed and they immediately sent one back o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

1551 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 30 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(1 551)

89 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great customer service and product

I’ve had carfume twice and I definitely agree that they last much longer than normal car air freshers. I received one for Christmas and the screw top cork was faulty, so I emailed. I got a reply the next day (even though I emailed out of hours the day before!) saying they were happy to send me an extra 3 corks as a replacement. They came within 2 working days - I’m very impressed with their customer service and product overall.

25. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Jess,
Many thanks for taking the time to review us. We really appreciate it!
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Absolutely amazing

Absolutely amazing the customer service is great and product smells gorgeous!

17. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Luke,
Many thanks for leaving us a great review. It is much appreciated!
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Highly disappointed

After reading great reviews I was excited to gift this car scent to my husband. When opening and smelling the scent, we were both highly disappointed, the scent is nothing like the scent it claims to be and unusable. After contacting customer service I was told there was nothing they can do if I wanted to try another they would offer a discount. But why would I want to try another when the one I ordered was so bad! Highly disappointed

Also them saying fragrance is subject to personal taste, when they are trying to replicate well know fragrances and get it VERY wrong it’s not personal taste it’s them getting it very wrong!

30. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Laura, Thank you for taking the time to leave a review. However, fragrances are very subjective, and a matter of personal taste. It is akin to the love/hate of marmite, therefore I reiterate that fragrances are very subjective and a matter of personal taste.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Exceptional gifts

Excellent products in quality packaging which will make fantastic gifts

22. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Liz,
Thank you for your review, it is much appreciated.
Carfume Customer Service

Bewertet mit 4 von 5 Sternen

Great products

Great products that make ur car smell amazing

21. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Kerry,
Many thanks for your great review.
Much appreciated!
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Would definitely recommend. Order arrived promptly and I was really…

Order arrived promptly and I was really pleased. The bottle design is beautiful and the scent (Snow Angel) is absolutely gorgeous, my car smells amazing and you can refills. Would definitely buy again from Carfume and no hesitation to recommend the company to others.

15. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Lorraine,
Thank you for your review, we much appreciate it.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Great products

Great products , I’ve ordered a few times now and great service and communication throughout. Will definitely be back.

17. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Steven,
Many thanks for taking the time to leave us a great review.
Great to hear you'll be back.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Carfume are great quality

Carfume are great quality, great smells and great customer service, my carfume unfortunately turned up broken, I emailed customer service with pictures, and they replaced it straight away.
I would highly recommend the smell.lasts and I get complements even and drive through on the smell

8. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Nicola and thank you for your review, it is much appreciated!
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Leak and Damage to car

As other reviews have said my unit leaked and has melted the plastic on my dash. Needless to say it's gone in the bin. Avoid!

13. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Robert,
We encourage customers to email us if they have any issues.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Great experience with Carfume

Great experience with Car fume, ordered a few times very happy, scents are lovely and great price. Very easy to navigate site and quick delivery

31. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Cheryl,
Thanks for leaving us a great review. We appreciate it.
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Order did not arrive. Zero communication.

Ordered a few items on 13 December - but the seller did not respond to any emails sent, we will be refunding through the bank, do not order from this company.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello
An email was sent to you on: 12 Jan 13:46
regarding your issue and a full refund issued.

Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Lovely bottle design

Lovely bottle design. Very easy to put together. Smells absolutely amazing. Will be buying more

1. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Sarah,
Thank you for your review.
We appreciate it.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Products have a lovely smell and are…

Products have a lovely smell and are also long lasting, compliments whenever I pick someone up. Design is also very nice and minimal

30. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Jo,
Thank you for your review. We appreciate it.
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

The smell is absolutely amazing but the…

The smell is absolutely amazing but the substance has corroded at my door handle where I have been hanging it from. I moved it so that it wasn’t hanging, hoping that it may have just been the movement on it but it has corroded other things that have been in my car aswell. Love the smell hate the issues that have come with it

5. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Christmas order, not delivered, no contact ?!?

Ordered early December for Christmas presents. After non delivery, I was advised my order would definitely dispatch on the 20th and the delay was due to work load, but they had taken on extra staff to sort. Still nothing received and no contact, although I have emailed several times. First order I've ever done and looks like it'll be the last. Not sure I'm ever going to receive my goods?!?

2. Jänner 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Michele,
The multiple emails you sent actually slowed down our response, which is why we ask customers not to do so.
You then opened a chargeback, and therefore we were unable to refund you.
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Awful

Awful, ordered 5th of December. Nothing, contacted them on the 16th asking for an update. 2 days later a reply (18th) said it would be dispatched in 24hrs. Again week past. Nothing. I emailed again on the 23rd. Nothing. Cancelled via my bank to get my refund and left them to sort it.. Then i received an email from car fume this morning (3rd January) to say my order has been cancelled. Shocking. DO NOT BUY. Recently found you get cheaper at halfords. Ps, if you refund through them it can be a 10 day waiting game. Refund through your bank.

3. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Hazardous substance that has ruined my car

Terrible product! Used this as per the instructions and it has leaked and damaged my car. The media system screen plastic surround has melted, my dash has melted and turned white and the knob for the fan has melted so badly it is now misshaped! Contacted the company who don't really care if their product is damaging cars, in fact they offered me a free replacement! I work in a chemistry laboratory and know the dangers of chemicals, if this can melt plastic within a few hours of a tiny drop landing on the dash then I dread to think what it can do to skin. Please do not buy this hazardous product.

3. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Failure to deliver and poor customer service

If I could leave a zero star review I would.
I love the premium diffusers and the range of fragrances available.
Unfortunately the order I placed on 12/12:24 never arrived. I paid for delivery and the last contact I had they assured me that all items ordered before 20/12/24 would be received before Christmas.
I have contacted then again to inquire into where my order is but they have failed to respond to the email.
This order was a gift and I’m very disappointed with the company for failing to deliver.
I have cancelled all my future subscribers and wil not be ordering with them again

2. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gorgeous!

I ordered 3 items as part of the subscription package which is really affordable in my opinion. All 3 ordered arrived together and quick delivery before christmas! They all smell divine. Can't wait for my next order

18. Dezember 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

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