Cartime Bewertungen 

Seamless pick up on the day agreed

Bought a car on PCP with Cartime and have been trying to get a couple of things I was told I would be given after purchase. I have been calling for weeks and told that the salesman will get back to me and is simply ignoring my messages and e-mails.

I was also mis-sold the lifetime warranty, they didn't provide any paperwork and failed to mention any ongoing fees which I have been told by the insurance company are charged on an annual basis following an introductory period.

Lovely customer service until you've signed the paperwork, and then anything they have promised you goes out the window and they start hanging the phone up on you mid-conversation.

Dishonesty or laziness I can't say, but cannot recommend these guys after my terrible after care

I've had a very bad experience with Cartime. When I bought the car I was informed that there was an issue with the air con/heater. The salesman agreed to have it booked in at a local Hyundai dealership at a later date to have it fixed. The car has been in for diagnosis and I have now been waiting a week for Cartime to approve the repair costs (even though in their email correspondence, work typically gets approved within 24 hours); and given that the car has also developed a brake issue, it is not currently safe to drive. The situation has reportedly 'been escalated to the highest level of management.' I am astonished at their lack of urgency, interest and communication, as well as the passive aggressive attitude of the service/aftercare team. There's nothing like good customer service - and this is nothing like it!

Very poor sales experience. Enquired about a car the night before, lots of correspondence at the time, friendly and accommodating. Slept on it over night and had a few more exchanges the next day where sales advisor knocked some more money off which was great, all the while he was very aware I was looking at another car. Decided to go with the other car in the end and when advising him of this I received a snide remark back basically accusing me of wasting his time. I have the screenshots of messages that prove this.

I would not recommend Cartime Bury because their after sales is disgusting. The telephone staff say one thing and then go back on it. I bought a car with several updates required and despite having a 30 day warranty they are still not paying. DO NOT buy from this place

Murad was very pleasant and great customer services. Thank you for our new car

I purchased a vehicle from Cartime and, unfortunately, my experience since collection has been very poor.

Shortly after collecting the car, I experienced issues with the tyre pressures and contacted Cartime for assistance. However, my biggest concern is that I still have not received the vehicle's full service history, despite first requesting it on 19 August 2026 and chasing multiple times since.

I was advised at the point of sale that the vehicle had been serviced by Cartime in 2026, yet weeks later I am still waiting for documentation to support this. The lack of transparency has left me questioning whether the service was actually carried out as described.

What's been most frustrating is the communication. I initially dealt with Niamh, who stopped responding altogether, leaving me repeatedly having to chase for updates with little or no progress. As a customer, I don't think it's unreasonable to expect timely responses and access to documentation relating to a vehicle I've purchased.

Buying the car was straightforward enough, but the aftersales support has been extremely disappointing. The ongoing delays, lack of communication, and failure to provide information that should be readily available have significantly reduced my confidence in Cartime.

I hope this review prompts someone to resolve the issue, but based on my experience so far, I cannot recommend Cartime's aftersales service.

Very communicative throughout.
Fast process from initial call to delivery.
Would happily buy from again.

Hassan Iqbal, extremely helpful and smooth service

Really great experience, Mo was fantastic and really helpful with everything to do with purchasing and also trading in my old car!

Bradley Barne served me from start to until I received my car. The whole process of getting my used car is absolutely brilliant. It’s quick, easy, helpful and pretty much straight forward together with the finance side of it is fantastic.

Sorted some bodywork issues as agreed. Thank you

Great dealership. Hassan Iqbal did an amazing job. Everything went well, no issues.

Hassan Iqbal was perfect. Really easy to deal with and made the whole process effortless.

The service and attention were absolutely perfect and fantastic. Hassan Iqbal was very professional, helpful, and clearly good at what he does. I would definitely you asked for Highly recommended!

Hassan Iqbal was brilliant ans very help. Highly recommend cartime

Seamless, smooth experience. Michael was a great help and fantastic through the whole process

I recently purchased my new car from cartime.co.uk and Michael Jackson was one amazing sales person. One of the nicest and friendliest people you will meet as I had my family with me to view and he had toys to keep my children entertained while we sorted out the paperwork. Everyone who worked there on the day was very professional, the cars looks amazing and the service was phenomenal. The car we purchased from Car time was unbelievable and it was exactly what we needed as a family so if you are in the need of a new car please give Car Time a view.

Pip was more than helpfull. No pressure sales straight to the point thanks

I had a great experience with Bradley at Car Time! He was incredibly accommodating and worked with me to get a price I was happy with. I absolutely love my new Jeep it’s so nice!

Communication throughout the whole process was clear and straightforward, and I always knew where I was in the process. There were no hidden fees or surprises, which made the whole experience stress-free and enjoyable.

I would definitely recommend Bradley and Car Time to anyone looking for a new vehicle!