I recently purchased three Alan Sommers from Castle Fine Art. The limited edition prints are beautiful. The quality of the frames and finishing is superb. The price felt value for money and the orderi... Mehr ansehen
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Das sagen Bewerter
Recently I have bought 3 paintings from Rafael Mazzuco from Castle Fine Art Gallery in Bath. This was one of many purchases there since 2015. James was very helpful, polite, friendly and professional... Mehr ansehen
I must reinforce my previous feedback regarding Castle Fine Arts. Daniel my consultant has been amazing & kept me totally informed about all aspects - in particular regarding delivery of my piece/s.... Mehr ansehen
Castle Fine Art have worked with us in acquiring some amazing pieces. This final one was Shadowman and we love it. Thank you Rebecca for making it happen at Cardiff and Tony Church for delivering... Mehr ansehen
Unternehmensdetails
- Kunstgalerie
- auch in
- Galerie
- Geschäft für Dekoration und Inneneinrichtung
- Haushaltswarengeschäft
- Kunsthändler
Über Castle Fine Art
Vom Unternehmen geschrieben
As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.
Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.
In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.
We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.
Kontaktinformationen
Vereinigtes Königreich
- castlefineart.com
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Hat 71 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Painting hanging
Tony Church came and hung our painting, he was so polite and tidy ensuring all rubbish was taken and he done a great job !

Antwort von Castle Fine Art
An excellent gallery
An excellent gallery with a fantastic selection of art. Jade provided thoughtful guidance when I was buying a new artwork for my home and made the whole process easy and enjoyable. Their installation service by Tony was very professional, ensuring artwork was perfectly positioned. I am absolutely delighted with the final result

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Attentive and helpful
I like the regular communication between client and gallery. The gallery staff are very attentive and helpful. Tony who hung the picture was polite and efficient.

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A truly wonderful experience.
I first contacted Castle Fine Art via their website and emailed a really helpful man called Jay. He worked in the offices and helped ensure that the artwork my Mum was interested was available to view in the Chester branch.
When there, a woman called Rosie helped make our experience so pleasant. Neither my Mum or I have ever bought artwork before and Rosie made us feel so welcome and the whole experience was wonderful. She even offered us a drink while we were there and we spoke about her area of expertise.
My Mum walked away a very happy customer and there were happy tears and hugs for Rosie.
Thanks again Jay and Rosie. I’m sure we’ll return.

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30th Visit
We visited Castle Fine Art in Chester to celebrate my 30th birthday, and the experience was truly outstanding from start to finish.
I called ahead to let them know we’d be in the city for the day, and spoke to the lovely Sarah, who was immediately warm and welcoming. When we arrived, she greeted us with glasses of fizz and personally gave us a tour of the gallery. Sarah was incredibly professional and knowledgeable about every artist and piece, making the whole experience feel personal and special.
We ended up purchasing two beautiful artworks, and Sarah went above and beyond by securing both pieces in the 96 edition my birth year. It was such a thoughtful touch that made the purchase even more meaningful.
She also recommended a fantastic local restaurant, which we booked for the following day the food was every bit as excellent as she promised.
This was hands-down one of the best gallery experiences we’ve ever had, far surpassing any previous visits elsewhere. Sarah’s service was exceptional, and we left feeling genuinely looked after.
Huge thank you to Sarah and the team at Castle Fine Art Chester we couldn’t recommend them more highly!

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Wonderful process of purchasing art!
From the get go the purchase of a piece of art from Castle Fine Art has been a pleasure.
The team are helpful without being pushy, I was provided with all relevant information up front without any pressure to purchase. Any queries I had were answered quickly and thoroughly. Service from Ashleigh (Sales Manager)has been first rate and would definitely purchase from them again.
On the day of collection the piece was packaged perfectly for transport and was in perfect condition when presented to the recipient as a gift.
Thank you so much for making the process an enjoyable one!

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Company is a scam selling art pieces…
Company is a scam selling art pieces that do not exist.
Sales people will be very quick to take you money and then your order never shows up after months of waiting.
Then you have to fight them for a refund. Possible section 75 even as far as a small claims court to get your money back. Total scam company and a waste of time.

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Excellent service yet again, thank you!
We first visited the Manchester gallery for my 50th birthday and we've been regulars for the last 5 years.
The staff are fantastic. Jonathan, Liam, Federico and Lee are friendly, knowledgeable, and work with you to build a collection, if that's what you want.
We had a new piece delivered today and the service provided by Daniel the technician was fabulous. Not only did he hang the new artwork for us, but he also rehung some other pieces we'd moved for decorating. His attention to detail and perfectionism made sure that everything was presented in the best possible way, we are very impressed. Thank you!

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Excellent service from start to finish
Excellent service from start to finish. Leonie at the Marlow gallery was incredibly helpful when we made the purchase and kept us informed of our delivery and installation date.
Nick installed the art and was very professional and conscientious.

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Placed an order and was told 4 weeks…
Placed an order and was told 4 weeks delivery. Heard nothing from them so chased to be told yes it’s 4 weeks (at this point it was 6 weeks). When I went back to point this out I was told that my piece was being quality checked and they’d advise me of delivery the next day or two. A week later still nothing so asked to cancel order. Order was cancelled and I was advised 7-10 working days for a refund. Refund not received.

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Top service from start to finish
Top service from start to finish. Brilliant in shop customer service, a great deal and fantastic delivery and fitting service. The guy who delivered our art, Tony, definitely went above and beyond to get to our house and made zero mess when fitting the picture.

Antwort von Castle Fine Art
Updated following excellent complaint resolution
Update (March 2026): Following my original review, Castle Fine Art contacted me directly and my complaint was handled by Dawn Miles, Client Services Manager. She took ownership of the issue, kept me informed throughout, arranged delivery at a convenient time, and ensured both artworks arrived safely.
Castle Fine Art also made a generous goodwill gesture in recognition of the delays, poor communication and inconvenience I experienced.
My original review accurately reflected my experience at the time. However, I also believe it's important to recognise when a company accepts responsibility and goes the extra mile to put things right. Dawn provided excellent customer service throughout the resolution process, and I am pleased to update my review to reflect the way my complaint was ultimately handled.
Original Review:
It had been over four weeks since placing my online order (#2025155680) with no update on an expected delivery date, despite repeated emails and unanswered phone calls. Very slow to reply to emails.
The most recent message stated the order was ready and that the logistics team would call the next working day to arrange delivery. No call was received.
This review has been retained for transparency, as it reflects my experience before Castle Fine Art resolved the matter.

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Quality Service
The team at Castle Fine Art are very professional in terms of the advice they offer and the service they provide. My picture arrived beautifully packaged and I could not fault the service - thank you.

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Second Paul Corfield
My second Paul Corfield purchase from Castle Fine Art in Norwich and again have surpassed my expectations. So professional in every way. Art is so well framed with obvious car and attention. Arrived at Norwich store for verification that artwork was perfect before fast delivery on arranged day. Looks fabulous in our home, so pleased! Thank you so much, will be back soon. Thoroughly recommend the Norwich Castle Fine Art store.

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Fantastic service from Liam in the…
Fantastic service from Liam in the Manchester gallery.
Amazing hanging in my home by Daniel.
Can’t fault it 👍

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Delighted customer
Great choice of art work. Gallery in Oxford helpful and knowledgeable. Picture delivered and installed today very professionally by Tony Church, delighted with it. Thank you to all involved.

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Delighted with my 4 pieces of new…
Delighted with my 4 pieces of new artwork and the service from castle art from purchase with Leonie to Tony installing each piece perfectly. Thank you so much to the team from Marlow they were faultless

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Great art, friendly staff
Sarah helped me find exactly what I wanted and the installation by Dan was great, very helpful and I'm loving the new pieces.

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Dan has done an incredible job of…
Dan has done an incredible job of hanging the artwork. Really friendly and a complete perfectionist.

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In one word KARLA
In one word KARLA. There were problems with the delivery company ( dpd=useless) , BUT Karla addressed the problems, and kept in touch with me and in the end organised a personal delivery from a Castle Fine Art employee who was amazing. Very Very happy with my purchases. Exemplary work from Karla at Castle Fine Art in Reading. She is a STAR

Antwort von Castle Fine Art
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