Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time... Mehr ansehen
Unternehmen hat geantwortet
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required. Also one does not have to wait... Mehr ansehen
Unternehmen hat geantwortet
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day. Great service. Th... Mehr ansehen
Unternehmen hat geantwortet
4,8
Hervorragend
6477 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They are always helpful and very long…
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required.
Also one does not have to wait for an age to get through to somebody
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
A time consuming enquiry was dealt with…
A time consuming enquiry was dealt with in a patient and understanding manner.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that your issue was resolved quickly and efficiently by Keshawn. We appreciate your positive feedback regarding the service you received. Thank you.
Great first experience with a Caxton…
Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good one. I just wish other companies were like this, life would go a lot smoother.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experiences with us! It's wonderful to know that our customer service representative Keshawn was helpful, friendly, and was dedicated to assisting you quickly and efficiently we will be sure to let him know. Thanks again
Use of Caxton Card in general.
My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time to understand and send relative information to me by email. Exceptional service provided Hugo above and beyond i would say .Thank you for resolving this issue for me , most kindly Hugo. Appreciate
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are really pleased to see that Hugo was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Caxton Customer Service.
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day.
Great service.
Thank you.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for leaving us a great review, and we appreciate you being a long standing customer. We are pleased to see Vivienne was able to assist you with your account. We pride ourselves on our high standards in customer service, we are glad you experienced this first hand.
Antwort von caxton.io
We're happy to hear that your problem was resolved quickly Thank you for sharing your positive experience with us. We pride ourselves on customer service excellence and are so pleased you experienced this firsthand, we will be sure to let the whole team know. Thanks again
Very helpful guy
Very helpful guy, sorted things out straight away. Very polite. Many thanks Keshawn!
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are really pleased to see that Keshawn was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Customer service amazing
quick response and a polite reply
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
Very friendly and professional customer…
Very friendly and professional customer service.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are so pleased to see that Keshawn was able to assist you with resolving your query and proved to be very helpful, we will be sure to let him know they have received great feed back. Thanks once again
Very helpful and proactive.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly make our company shine. We will be sure to let him know.
Very helpful call handler
Very helpful call handler. Very clear diction and easily understood. A pleasant change from the usual call centre experience.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate your feedback and we are glad to see that the situation was resolved quickly for you, and we thank you for your review.
Quick and efficient service
I rang in to changed my contact email address...nothing could have been more simple and secure
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experiences with us! It's wonderful to know that our customer service team are helpful, friendly, and dedicated to assisting our customers quickly and efficiently We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Keshawn rocked my world!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
Efficient and well designed processes…
Efficient and well designed processes make this a very easy company to deal with
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that your problem was resolved quickly Thank you for sharing your positive experience with us, We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Extremely helpful support
I had a problem with a cancelled ATM payment showing on my account Keshawn was able to reassure me this would be refunded and explained why it was currently showing. He was very helpful and he was able to put my mind at rest
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are so pleased to hear that Keshawn was able to assist you with resolving your atm query and proved to be very helpful, we will be sure to let him know he has received great feed back. Thanks once again
Second Card
KNOWLEDGEABLE OPERATIVE WHO ANSWERED ALL MY QUESTIONS IN A VERY PLEASANT MANNER.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that you've consistently received first-class support from us. It's great to know that you value our reliable service and the peace of after speaking with Keshawn. Thank you for your many years of custom and feedback.
-WhatsApp a great new addition
Love being able to chat on WhatsApp- as always your staff- this time Lauren- really efficient, fast, professional and so very friendly- fantastic combination
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for leaving us a great review, we are pleased to hear Lauren was able to assist you via whatsapp recently. We pride ourselves on our high standards in customer service, we are glad you experienced this first hand.
Excellent service
Answered quickly enquiry dealt with efficiently with courtesy and humour
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
Antwort von caxton.io
Thank you for a great review we are so pleased to hear that the team were able to assist you with resolving your query and proved to be very helpful, we will be sure to let them know they have received great feed back. Thanks once again
Antwort von caxton.io
Thank you for a great review we are really pleased to see that Keshawn was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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