Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good o... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time... Mehr ansehen
Unternehmen hat geantwortet
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required. Also one does not have to wait... Mehr ansehen
Unternehmen hat geantwortet
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day. Great service. Th... Mehr ansehen
Unternehmen hat geantwortet
4,8
Hervorragend
6477 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ten out of ten for customer service and…exemplary service
Ten out of ten for customer service and resolving challenges.
The service was exemplary and I am so grateful for the help I received.
That’s why I stay with these guys.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are so pleased to hear that the team were able to assist you with resolving your query and proved to be very helpful, we will be sure to let the team know they have received great feed back. Thanks once again
Customer support responded quickly and…
Customer support responded quickly and efficiently keeping me informed throughout the process
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that your problem was resolved by quickly. Thank you for sharing your positive experience with us, we appreciate it.
Problem solved straight away
Problem solved straight away
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that your problem was resolved quickly Thank you for sharing your positive experience with us, We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Caxton Customer Services are Superb
I have had to ring Caxtons customer services on two occasions in the last six months, through problems created by me and not their card or service.
On both occasions , once connected I was dealt with in a very professional and courteous manner.
Not only were the customer services persons sympathetic to my self induced problems but could immediately remedy and rectify the problems within minutes.
In a world of chat bots and endless waiting on the phone followed by endless options to ring different single digit numbers to actually talk to a human, often in an accent that is not easy to understand, this Caxton experience was refreshingly delightful.
A superb experience from Caxton, thank you , you choose and train your personnel exceptionally well.
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that you've consistently received first-class support from us. It's great to know that you value our reliable service and the peace of mind from speaking with our knowledgeable team. Thank you for your many years of custom!
Excellent service
When i called caxton i got through to Hugo this young man was very pleasant at all times and he couldnt do enough to sort out my complaint which he did within 10mins he was always polite and respectful during our conversation caxton should have more people like Hugo
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Hugo as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
Caxton support is top notch
Caxton support were very helpful with ordering a replacement card for me. A great service - both effective and friendly.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for taking the time to leave us a great review. We are pleased to hear that Keshawn was able to assist you with your account and a new card was ordered for you. We will be sure to let him know. Thank you once again.
Customer service is super helpful
Customer service is super helpful - they fixed my problem quickly and just in time for my trip!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are so pleased to hear that the team were able to assist you with resolving your query and proved to be very helpful, we will be sure to let the team know they have received great feed back. Thanks once again
Quick and straightforward.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
Keshawn did an amazinf job activating…
Keshawn did an amazinf job activating our replacement business card immediately whereas last time we had a similar issue it took me several contacts to get our new card into use.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
I misplaced my card
I misplaced my card, got in touch with Caxton WhatsApp chat… They posted a new card out to me. Great communication and prompt response.
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that you've consistently received first-class support from us. It's great to know that you value our reliable service and the peace of mind from speaking with our knowledgeable team. Thank you for your many years of custom!
Keshawn over and above help
Keshawn, sorted out my problem quickly and ordered a new card and gave me advice on future travel using card
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are so pleased to see that Keshawn was able to assist you with resolving your query and was very patient and helpful, we will be sure to let him know he has received great feed back. Thanks once again
Excellent service
I just received excellent help from Lauren, reactivating my old Caxton account, changing my email and resetting my password (not been on holiday for years). Looking forward to going away with peace of mind over my finances.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate your feedback and we are glad to see that the situation was resolved quickly by Lauren and she was able to activate your card. Thank you for your many years of custom!
Changing accou t details
I wanted to change some account details. My call was dealt with smoothly and quickly but with a reassuring attention to security.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
So easy to add money to card and it’s…
So easy to add money to card and it’s all secure now.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for taking the time to leave this review. We are really pleased that have become a great advocate for caxton and that you are delighted with the product and features. We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Great service
Initially with Hugo and then escalated to Winnie, both understood immediately my problem, and helped me to resolve the issues. I was really impressed with their friendliness and ownership of the problem, responding quickly and directly. Fantastic support
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We're happy to hear that you've consistently received first-class support from us. It's great to know that you value our reliable service and the peace of mind from speaking with our knowledgeable team. Thank you for your many years of custom!
Polite and cheerful...
Spoke to a lovely lady called Hannah.
Very polite and cheerful, sorted me out in seconds and answered a question I couldn't find answer to online. Win win.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Hannah as part of our team, her positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let her know. Many thanks
Excellent response from a pleasant
Excellent response from a pleasant, positive adviser.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for a great review we are really pleased to see that Hannah was able to assist you and resolved your query quickly, we will be sure to let her know she has received great feed back. Thanks once again
Good customer service
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
Thank you for taking the time to leave this review We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
fast and efficient service
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
Service was very quick
Service was very quick, efficient and the issue was solved without any hassles at all. Brilliant service!
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
So funktioniert Trustpilot
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