Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Excellent service at collection.
My order was ready quickly.
When I picked it up there was no queue, the service was very good.
28. August 2026
I chose to order and pay online and…
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix has a separate counter, means you avoid the queue if you have pre-paid.
28. August 2026
Antwort von Chadwicks
Hi Brian,
Thank you for your recent order with us online and also for taking the time to provide your feedback.
Customer feedback is key to our continued improvement of the service we provide. We will take your feedback onboard and include in further operational plans.
Kind Regards
Customer Care
Delayed customer
I received a message to say my order was ready for collection. (Click and collect) When I went to collect it, it wasn't ready. The material handler (who was helpful) got the click and collect reference, then disappeared, and arrived back with a printed document. He then got into the forklift to pick the order. Only that it was early Saturday morning, the delay would have been much longer. Approx 25 minutes total.
29. August 2026
Antwort von Chadwicks
Hi Donal,
Thank you for reaching out and taking the time to share your feedback. Continual improvement is always a key focus for our teams in branch. I will share your feedback regarding your recent Click and Collect experience and use to to help improve our processes.
Kind Regards
Customer Care
Online follow up 5-star
I ordered online, but was promptly contacted in person and the staff were super helpful, understanding and efficient. Delivery was excellent too.
21. August 2026
Antwort von Chadwicks
Hi Frederick,
Thank you for your recent order and taking time to share your feedback. I have passed this onto to our Dundalk branch who serviced this order.
Kind Regards
Customer Care
Antwort von Chadwicks
Hi Theresa,
Thank you for your positive feedback and your recent order with us.
Regards
Chadwick's Customer Care
Decking
Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good quality. A few bits left over which was no hassle to return and get a refund. Team in Navan very helpful with a shout out to Luke behind counter and lads in yard who were very accommodating.
17. August 2026
Antwort von Chadwicks
Hi John,
Thank you for your kind words and positive feedback regarding the service you received from our online team in Navan. I have passed your feedback onto to the team in branch.
Regards
Steve
Antwort von Chadwicks
Hi Bernard,
Thank you for placing your recent online order with us and also for your positive feedback.
Kind Regards
Chadwick's Customer Care Team
Excellent online tracking for which stores have what you are looking for!
I urgently needed a product to complete a job. It wasn't available in my local store. Using Chadwicks store tracker I was able to find it in another store. I had it on site in a couple of hours after reserving and collecting it. Job done. Nice one Chadwicks!
26. August 2026
Antwort von Chadwicks
Hi Sean,
Thank you for your positive feedback I am glad we could help secure and fulfil your product needs.
Kind Regards
Chadwick's Customer Care
Delivery arrived in a timely manner and…
Delivery arrived in a timely manner and placed in side passage as requested.
26. August 2026
Antwort von Chadwicks
Hi Jonathan,
Thank you for your 5-star review. We're delighted to hear that your delivery arrived on time and that the materials were placed exactly where you requested.
Providing a reliable delivery service and ensuring orders are handled with care is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Easy ordering system and delivery made…
Easy ordering system and delivery made as requested. Additional instructions for delivery fully met which made the work a lot easier.
19. August 2026
Antwort von Chadwicks
Hi Patrick,
Thank you for your 5-star review. We're delighted to hear that you found our ordering system easy to use and that your delivery was completed exactly as requested.
It's especially great to know that the additional delivery instructions were followed, helping to make your project easier. Providing a smooth ordering experience and a reliable delivery service is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
I received everything but it arrived late
I received everything I ordered but it was a couple of days later than I needed it to be delivered, so I couldn't complete the project in the time allowed.
22. August 2026
Antwort von Chadwicks
Hi Nicola,
Thank you for taking the time to leave your feedback. We're pleased to hear that you received everything you ordered, but we're very sorry that the delivery arrived later than expected and caused delays to your project.
We understand how important it is to receive an order on time, especially when working to a deadline, and we appreciate your comments as they help us identify areas where we can improve.
Thank you again for your order, and we hope to have the opportunity to provide you with a better experience in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Mauro,
Thank you for your 5-star review. We're delighted to hear that your order was delivered so quickly.
Providing a fast and reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Really good service and the guys were…
Really good service and the guys were very helpful
18. Juli 2026
Antwort von Chadwicks
Hi Keith,
Thank you for your 5-star review. We're delighted to hear that you received really good service and found our team so helpful.
Providing friendly, knowledgeable assistance is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service very friendly driver…
Great service very friendly driver couldn’t be helpful enough
17. August 2026
Antwort von Chadwicks
Hi John,
Thank you for your 5-star review. We're delighted to hear that you received great service and that our delivery driver was so friendly and helpful.
Providing excellent customer service from order through to delivery is something we strive for every day, so it's wonderful to know we met your expectations.
We'll be sure to pass your kind comments on to the team.
Kind Regards,
Chadwicks Customer Support
Super shop !
24. August 2026
Antwort von Chadwicks
Hi Janusz,
Thank you for your 5-star review. We're delighted to hear that you had such a positive experience with us.
Providing excellent products and service to our customers is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Terrible service
You took the order knowing where I live, only to cancel it the next day because it's not stocked by my local store.
If you can't deliver, then you shouldn't take the order. At a min you should have a list of stores it's available from etc.
The product was cavity blocks. Not something unusual or weird. So it's even more bizzare you don't stock them in Waterford.
I then had to wait almost a week for the money to return fully, which meant that instead of building materials the next day, I had to wait and order elsewhere after it returned, and now wait for that delivery. You've cost me almost 2 weeks. And not through an accident, just really poor business practices.
23. August 2026
Antwort von Chadwicks
Hi Sarah,
Thank you for taking the time to leave a review. We sincerely apologise for the frustration and inconvenience caused by the cancellation of your order.
We understand how disappointing it must have been to place an order, only to be informed the following day that we were unable to fulfil it from your local branch. We also appreciate the impact the subsequent refund delay had, particularly as it resulted in further delays to your project.
This is not the experience we want for our customers, and we understand your comments regarding product availability and branch fulfilment.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter in more detail.
Kind Regards,
Chadwicks Customer Support
Chadwicks was very helpful trying to…
Chadwicks was very helpful trying to find what I was looking but unfortunately the item i was looking is no longer available.
23. August 2026
Antwort von Chadwicks
Hi Edwin,
Thank you for taking the time to leave a review. We're pleased to hear that our team was helpful in trying to find the item you were looking for.
We understand your disappointment that the product was no longer available and appreciate your understanding in this situation.
While we couldn't provide the exact item you needed on this occasion, we're glad our team was able to assist and explore the available options with you.
Thank you for your feedback, and we hope to be able to help with your future projects.
Kind Regards,
Chadwicks Customer Support
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