Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Order delivered late
The item I ordered was supposed to be delivered the following day but wasn't. I believe this was down to a staffing issue. I accept that these things can happen. What I would find fault with is the lack of communication and explanation when I was trying to find out what had happened to my order.
12. August 2026
Antwort von Chadwicks
Hi Ciaran,
Thank you for taking the time to leave a review. We sincerely apologise that your order was not delivered within the expected timeframe and for the lack of communication when you contacted us looking for an update.
We understand that delays can occasionally occur, however we appreciate your comments regarding the importance of keeping customers informed when issues arise. Clear and timely communication is something we take seriously, and we're sorry that this was not your experience on this occasion.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter in more detail.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both the quality of our products and the speed of delivery.
Providing exceptional products alongside a fast and reliable service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service
5. August 2026
Antwort von Chadwicks
Hi Lyuda,
Thank you for your 5-star review. We're delighted to hear that you received great service.
Providing excellent customer service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Undine,
Thank you for your 5-star review. We're delighted to hear that your order was delivered on time, with no issues, and that the items arrived safely packaged.
Providing a reliable delivery service and ensuring products reach our customers in excellent condition is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Eamon,
Thank you for your 5-star review. We're delighted to hear that you were pleased with both our service and the speed of delivery.
Providing excellent customer service alongside fast and reliable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Johnny from Ballinasloe shop took care…
Johnny from Ballinasloe shop took care of the order.
Made sure I received parts earlier than expected.
Always great service.
12. August 2026
Antwort von Chadwicks
Hi Sean,
Thank you for your 5-star review. We're delighted to hear about the excellent service you received from Johnny in our Ballinasloe branch.
It's great to know that Johnny took care of your order and ensured you received the parts sooner than expected. We'll be sure to pass your kind comments on to him, as recognition like this means a great deal to our team.
Thank you for your continued support and for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
great product and came on time
5. August 2026
Antwort von Chadwicks
Hi Frederick,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the product and that it arrived on time.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Paddy,
Thank you for your 5-star review. We're delighted to hear that you found our staff very helpful and that your order was processed quickly.
Providing efficient service and expert support is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
The materials arrived on time and were…
The materials arrived on time and were put exactly where I wanted them. Driver very professional would definitely use again.
5. August 2026
Antwort von Chadwicks
Hi Matthew,
Thank you for your 5-star review. We're delighted to hear that your materials arrived on time.
It's especially great to know that our driver provided a professional service. We'll be sure to pass your kind comments on to the team.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Joe,
Thank you for your 5-star review. We're delighted to hear that you received excellent service and that our delivery driver was extremely helpful.
Providing outstanding customer service from order to delivery is something we strive for every day, so it's wonderful to know we met your expectations.
We'll be sure to pass your kind comments on to the team.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Lorraine,
Thank you for your 5-star review. We're delighted to hear that you found our service great, quick, and reliable.
Providing efficient service and dependable delivery is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Donal,
Thank you for your 5-star review. We're delighted to hear that you were pleased with our fast delivery service.
Providing a quick and reliable delivery experience is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Great service
the support of the staff was very very good. I was doing flooring and the young man who was helping me was well informed and accurate in his help. When it came out that we had ordered to much there was no issue in creating a return. it was done promptly and without any question. I certainly would not hesitate going back for more items. Amazing quality and service
11. August 2026
Antwort von Chadwicks
Hi Les,
Thank you for your 5-star review. We're delighted to hear that you received such excellent support from our team and that the advice provided helped with your flooring project.
It's especially great to know that the return was handled promptly and without any hassle. Providing knowledgeable service and making the process as straightforward as possible for our customers is something we strive for every day.
Thank you for your kind comments regarding both the quality of our products and the service you received.
We truly appreciate your feedback and look forward to welcoming you back again in the future.
Kind Regards,
Chadwicks Customer Support
No delivery. No communication on progress
No delivery.
No communication on progress
No response to mail to customercare
The only efficient part was the payment process
11. August 2026
Antwort von Chadwicks
Hi James,
Thank you for taking the time to leave a review. We sincerely apologise that your order has not been delivered and that you did not receive the updates and communication you expected. This is not the level of service we aim to provide.
A member of our Customer Care team will be reaching out to you directly to gather your order details and investigate this matter as a priority.
Thank you for bringing this to our attention, and we apologise again for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Shane,
Thank you for your 5-star review. We're delighted to hear that your order was delivered quickly and that everything went smoothly from start to finish.
Providing a fast and reliable delivery service is something we strive for every day, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
I payed 30.00 Euro,for a delivery,four…
I payed 30.00 Euro,for a delivery,four days pass,i had to contact the company because the email,said it was delivered/text said it had been delivered.
I had nothing,i rang the company,i was told the lorry driver rang my mobile,"LIE" and that his lorry could not fit down the road,never had a problem before,i had to jump in my jeep,travel down to pick up my product,where it was dropped,outside the door of a business.I can understand a HGV lorry not been able to travel down a rural road but to lie,about a phone call,is not very nice.If i had a phone call from the driver,i would of went up to collect the product,no problem at all.
10. August 2026
Antwort von Chadwicks
Hi,
Thank you for taking the time to leave a review. We sincerely apologise for the frustration and inconvenience caused by this delivery experience.
We understand your concerns, particularly regarding the communication surrounding the delivery. We appreciate that, had you been contacted directly and informed that the delivery vehicle was unable to access your road, alternative arrangements could have been made without the inconvenience of having to follow up and collect the item yourself.
This is not the level of service we aim to provide, and we're sorry that your experience fell short of expectations.
A member of our Customer Care team will be reaching out to you directly to gather further information and investigate this matter in more detail.
Kind Regards,
Chadwicks Customer Support
Damien Quinn in the Castlebar branch…
Damien Quinn in the Castlebar branch has been excellent to deal with. From Tom Forkan - Kiltimagh Co. Mayo
10. August 2026
Antwort von Chadwicks
Hi Thomas,
Thank you for your 5-star review. We're delighted to hear about the excellent service you received from Damien Quinn in our Castlebar branch.
We'll be sure to pass your kind comments on to Damien, who will be pleased to know that his help and support made such a positive impression.
Thank you for taking the time to recognise his efforts and share your experience with us.
Kind Regards,
Chadwicks Customer Support
Perfectly fitting ridge tile
The ridge tile fitted perfectly and the roof is now watertight.
10. August 2026
Antwort von Chadwicks
Hi Liam,
Thank you for your 5-star review. We're delighted to hear that the ridge tile was a perfect fit and helped complete your roofing project successfully.
Providing quality products that our customers can rely on is something we strive for every day.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Service as it should be.
The price was good, the delivery spot on. Overall a very good experience.
8. August 2026
Antwort von Chadwicks
Hi,
Thank you for your 5-star review. We're delighted to hear that you had such a positive experience with us and that you were pleased with both our pricing and delivery service.
Providing great value alongside reliable delivery is exactly what we strive for, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Brendan,
Thank you for your 5-star review. We're delighted to hear that you've consistently received excellent service from Chadwicks.
Providing reliable service and support to our customers is something we strive for every day, so it's wonderful to know we continue to meet your expectations.
Thank you for your continued support and for taking the time to share your feedback.
Kind Regards,
Chadwicks Customer Support
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