Ordered all components to build small composite deck ( approx 11sq m) on line. Good communication from Chadwick’s about delivery. Reasonable delivery price for what was delivered. Products all good qu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Mehr ansehen
Unternehmen hat geantwortet
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Mehr ansehen
Unternehmen hat geantwortet
I chose to order and pay online and collect from the store ( Sandyford). There is no separate counter or facility or directions for click & collect. You have to queue up like everyone else. Screwfix h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktinformationen
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
Gut
395 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fence panels
Ordered fence panels but they were out of stock. Gothem elsewhere. Employee was very responsive via e mail and kept me informed. Card refunded immediately.
18. Juli 2026
Antwort von Chadwicks
Hi Martin,
Thank you for taking the time to leave a review. We sincerely apologise that the fence panels were unavailable after you placed your order and for the inconvenience this caused.
While we’re pleased that our colleague kept you informed and processed your refund promptly, we understand how disappointing it was to have to purchase the panels elsewhere. Your feedback has been passed to the relevant team so our stock information and ordering process can be reviewed.
We appreciate your understanding and hope to provide you with a better experience in the future.
Kind Regards,
Chadwicks Customer Support
16/07/2026
16/07/2026. The Sales Rep., Michael Kelly, was honest about when the delivery could be made. As we needed the materials before Chadwicks would be in a position to deliver, (we didn't give much notice in fairness), you were able to use your discretion and let the very experienced tradesman collect the materials and cut them down to size so that they could be loaded on his own trailer. (He would have been happy to sign any indemnity forms.) This allowed everyone to keep the work going and move on to the next job as planned. Several people and jobs would have been negatively impacted if we couldn't get the materials we needed that day. Thank you for letting us all keep moving.
17. Juli 2026
Antwort von Chadwicks
Hi Maura,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Michael Kelly provided clear and honest guidance regarding the delivery timeframe and worked with you to find a practical alternative.
We understand how important it was to receive the materials that day and keep the work progressing as planned. We’re pleased that our team’s flexibility helped avoid delays to your project and the trades involved.
We’ll be sure to pass your kind comments on to Michael and the wider team. We greatly appreciate your five-star review and look forward to supporting you with future projects.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Stephen,
Thank you for taking the time to leave us a five-star review. We’re delighted to hear that our team was helpful and made the collection of your decking boards a smooth experience.
We’ll be pleased to pass your positive feedback on to the team and look forward to assisting you with future projects.
Kind Regards,
Chadwicks Customer Support
Sales and delivery staff in Gorey branch
The delivery staff in Gorey couldn't have been more helpful. I am unable to move a pallet due to medical issues. I explained this to the sales person Mary and she obviously passed the message on. Today when I got the text with a 2.5 hour window (which I thought was reasonable) I spoke to the manager Michael requesting the driver call me when outside the house as I wouldn't have been able to see him arrive. Colin called me when he was outside the house. He had got the message about my predicament and very kindly brought the items inside the gate. All the staff were so pleasant and kind and went beyond expectations.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Chadwicks
Hi,
Thank you for taking the time to share such thoughtful feedback.
We’re delighted to hear that Mary, Michael and Colin worked together to understand your circumstances and ensure your delivery was handled with care.
Providing a helpful and considerate service is extremely important to us, and we’re very pleased that the Gorey team went above and beyond to make the experience as convenient as possible for you. We’ll be sure to pass your kind comments on to everyone involved.
Thank you again for your five-star review and valued support.
Kind Regards,
Chadwicks Customer Support
Still waiting panels day 7 no message…
Still waiting panels day 7 no message no sign of goods.where are they really unimpressed
16. Juli 2026
Antwort von Chadwicks
Hi Geraldine,
Thank you for taking the time to leave a review.
We are very sorry to hear about the delay with your order and the lack of communication regarding the status of your panels. We understand how frustrating this can be.
This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused. We would like to investigate this matter further with the relevant branch and supplier to establish what has happened and provide you with an update.
A member of our Customer Care team will be reaching out to you directly to discuss your order and work towards a resolution.
Kind Regards,
Chadwicks Customer Support
Ordered online and within 2 days it was…
Ordered online and within 2 days it was delivered staff were amazing .
15. Juli 2026
Antwort von Chadwicks
Hi Carol,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your online order was delivered promptly and that you received excellent service from our team.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Joanne,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received excellent customer service from our team.
We greatly appreciate your positive feedback and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
The wrong item
15. Juli 2026
Antwort von Chadwicks
Hi Angie,
Thank you for taking the time to leave a review.
We are very sorry to hear that you received the wrong item with your order. We understand how frustrating and inconvenient this can be.
We would like the opportunity to investigate this further and make things right. A member of our Customer Care team will be reaching out to you directly to discuss the issue and work towards a resolution.
Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.
Kind Regards,
Chadwicks Customer Support
Made the order easily online and paid…
Made the order easily online and paid safely with my card. Got a message next day re the delivery. The man arrived with it that day. He placed it easily onto my front lawn and he was polite and friendly. I am happy to recommend Chadwicks.
15. Juli 2026
Antwort von Chadwicks
Hi Noirin,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you found our online ordering and payment process straightforward, that communication regarding your delivery was prompt, and that our driver provided a polite and helpful service.
We greatly appreciate your recommendation and look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Patricia,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received excellent service from our team.
Your positive feedback and continued support are greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Astrid,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received excellent service from our team.
Your positive feedback and continued support are greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Excellent service and fast delivery…
Excellent service and fast delivery very happy with ur service thanks very much will deal with ye again
15. Juli 2026
Antwort von Chadwicks
Hi Bridget,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you were pleased with the service you received and that your order was delivered promptly.
We greatly appreciate your continued support and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Bought some timber decking on line
Bought some timber decking on line, all went very smoothly also got a good price as the wood was on special offer.Delivery was perfect.
15. Juli 2026
Antwort von Chadwicks
Hi Patrick,
Thank you for taking the time to leave us a five-star review.
We’re delighted that purchasing your timber decking online was a smooth experience and that you were pleased with both the promotional price and the delivery service.
Your positive feedback is greatly appreciated, and we look forward to assisting you with future projects.
Kind Regards,
Chadwicks Customer Support
Great advice and billing systems
Great advice at the counter when ordering. Excellent invoicing and payments system online.
15. Juli 2026
Antwort von Chadwicks
Hi Gary,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received helpful advice from our counter team and found our online invoicing and payment system efficient and straightforward.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Zbigniew,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received prompt and friendly service from our team.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Web site confusing re what is available…
Web site confusing re what is available for delivery and the fact that one store may take order even if one of objects ordered not available. Staff in store at store where I eventually did click & collect were very helpful
13. Juli 2026
Antwort von Chadwicks
Hi Mary,
Thank you for taking the time to share your feedback. We’re sorry that the availability and delivery information on our website was unclear and caused confusion when placing your order.
We’re pleased to hear that our in-store team was helpful and assisted you with your Click & Collect order.
Your comments regarding online stock availability have been passed to the relevant team for review.
We appreciate your feedback and hope to provide you with a smoother experience in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Colin,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your order was delivered promptly and that you received clear and helpful communication throughout the process.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Antwort von Chadwicks
Hi Peter,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you had such a positive experience with our team.
We’ll be pleased to pass your kind comments on to our staff, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Super helpful service
Super helpful service, quick to order the items we needed, fast delivery.
13. Juli 2026
Antwort von Chadwicks
Hi Anna,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that our team provided a helpful and efficient service, arranged the items you needed promptly, and ensured a fast delivery.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Don’t deliver ‘anywhere in Ireland’
Sadly the claim of delivery anywhere in Ireland in 3-4 days is untrue and they don’t deliver to west cork… only told us 5 days after
Refund was quick though
14. Juli 2026
Antwort von Chadwicks
Hi Al,
Thank you for taking the time to leave a review. We sincerely apologise for the disappointment and frustration caused by this experience.
While information regarding delivery restrictions to parts of West Cork, is available within our FAQs, we fully appreciate that you should have been informed much sooner that we were unable to fulfil your order. We are sorry for the delay in communication and understand the inconvenience this caused.
We're pleased that your refund was processed promptly, but we recognise that this does not make up for the frustration of waiting several days for an update.
Your feedback will be shared with the relevant branch to help improve our communication processes going forward.
Kind Regards,
Chadwicks Customer Support
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