Straightforward ordering process. Used the 1p delivery option and was lucky that delivery was very prompt. Timber was in good condition. All I’ve got to do now is build the raised bed,
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Das sagen Bewerter
Customer service absolutely brilliant. Felt like I had my hand held through the process after I'd ordered online. And the one way system works lovely
Knowing exactly what I needed I went online on Friday and ordered. On Sunday afternoon I realised I had miscalculated by four deck boards following which I was on the phone first thing on Monday.... Mehr ansehen
Easily accessible with good parking and yard is well sign posted for collections etc. Large showroom packed with great stuff, well displayed. Carrying a wide variety of timber and associated products... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Holzhandlung
- auch in
- Anbieter von Gartenhäusern
- Baufachhandel
- Gartenbaufachhandel
- Holzhandel
- Zaunfachhandel
Vom Unternehmen geschrieben
Timber merchant in the heart of Somerset supplying high quality materials to trade and public across Somerset, Bath, Bristol & surrounding areas. Trading since 1903, we're open 6 days a week for fencing, landscaping & building materials, gates, sheds and much more!
Kontaktinformationen
The Timberstore, Buckland Down, BA11 2RG, Frome, Vereinigtes Königreich
- 01373 814 814
- timberstoresales@charltonsgroup.co.uk
- charltonstimberstore.com
4,9
Hervorragend
327 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Hugh quality wood
Great website to navigate, fast efficient delivery and great communication, product quality is excellent
27. März 2025
Antwort von Charltons Timberstore
Hi Andrew, that's fantastic to hear, thank you so much for your kind review. We look forward to seeing you again soon!
Antwort von Charltons Timberstore
Hi Hugh, that's great to hear, thank you for your kind review which has been passed on to the team. We look forward to seeing you again soon!
Good products and service
Got all the items I needed to repair my fence and had them delivered for just 1p
27. März 2025
Antwort von Charltons Timberstore
Hello there, that's great to hear, thank you for the kind review!
I had a brilliant experience at…
I had a brilliant experience at Charltons. Easy to order on line and a really warm welcome from a lovely, happy lady in the store. Once I’d paid I was met by an equally happy and helpful young man who gave me my fence posts. Will definitely be using again, thank you.
17. März 2025
Antwort von Charltons Timberstore
Hi Andy, that's fantastic to hear, thank you so much for your kind review and your comments have been passed on to the team. We look forward to seeing you again soon!
Good product and delivered by Dominic…
Good product and delivered by Dominic in my absence from home at time of arrival.
I did input a little note on the original online order to place the items in a specified location.
So via my video facility at my home I was able to direct Dominic to the correct location as he possibly didn’t read the note on the order. Thus the 4star review.
However, a great delivery service topped off by the 1p delivery option which suited my project time precisely.
I will have no hesitation in using this option if required to do so.
24. März 2025
Antwort von Charltons Timberstore
Hi Douglas, thank you for your kind review and we really appreciate your feedback re delivery instructions, it's a service we're always looking to improve where possible so that's very helpful. We look forward to seeing you again soon!
New Bird table
With delivery for only 1p and within a 3 week window, this bird table was a welcome replacement for the one knocked over and damaged in recent storms.
6. März 2025
Antwort von Charltons Timberstore
Hi Sheena, we're pleased to hear it and so glad we could help. Thank you!
Antwort von Charltons Timberstore
Hi Kay, that's great to hear, thank you!
Great timber supplier
Great timber supplier - significantly cheaper that typical DIY chains. Helpful, friendly staff. Easy, drive through pickup. Only downside that some timber sizes are only available in long (4.8m) lengths - although they can provide a hand saw to cut the length down.
28. Februar 2025
Antwort von Charltons Timberstore
Hi Phil, that's great to hear, thank you for your kind review. We really appreciate your feedback re timber lengths, it's something we're continually reviewing. We look forward to seeing you again soon!
Easy to order on line and a great…
Easy to order on line and a great service with ‘penny delivery’.
19. Februar 2025
Antwort von Charltons Timberstore
Hi Patrick, that's great to hear, thank you for your kind review. We look forward to seeing you again soon!
Fencing posts
Fencing posts, rails etc delivered on time and efficiently by a very friendly chap. Good service and products.
20. Februar 2025
Antwort von Charltons Timberstore
Hi Warwick, that's great to hear thank you so much for your kind feedback, this has been passed on to our lovely driver. we look forward to seeing you again soon!
Delivery was quick with 1p selection…
Delivery was quick with 1p selection option and all materials where of good quality and condition
19. Februar 2025
Antwort von Charltons Timberstore
Hi Luke, that's great to hear thank you so much for your kind review, we look forward to seeing you again soon!
Will order from your company again
Delivered promptly. Driver put it where I wanted it. Good product.
17. Februar 2025
Antwort von Charltons Timberstore
Hi Matthew, that's great to hear thank you so much for your kind review, we look forward to seeing you again soon!
Antwort von Charltons Timberstore
Hi Guy, thank you for your kind review, we really appreciate it!
Charlton's are easy to deal with and do…
Charlton's are easy to deal with and do what they promise. They seem to a tightly run ship
15. Jänner 2025
Antwort von Charltons Timberstore
Hi Maurice, that's such a wonderful review that the whole team will be so pleased to hear, thank you very much and we look forward to seeing you again!
Antwort von Charltons Timberstore
Hi Colin, thank you so much for another lovely review!
Efficient delivery and well within 3…
Efficient delivery and well within 3 weeks even with the 1p option. Great service and product.
14. Jänner 2025
Antwort von Charltons Timberstore
Hi there, thank you so much for your kind feedback, we're so pleased to hear it and look forward to seeing you again soon!
Perfect ordering process
Bought a gate and it was delivered to the door to perfection. They kept in touch with me throughout. Won’t hesitate to order again.
7. Jänner 2025
Antwort von Charltons Timberstore
Hi there, that's fantastic to hear, thank you so much for your kind feedback and we look forward to seeing you again!
Great product and great help from the…
Great product and great help from the delivery driver.
16. Dezember 2024
Antwort von Charltons Timberstore
Hi Gareth, thank you so much for another great review!
Antwort von Charltons Timberstore
Hi Stuart, that's great to hear, thank you for sharing this and we look forward to seeing you again soon!
Antwort von Charltons Timberstore
Hi Mrs Uphill, you're more than welcome and as always we're so pleased to hear this and really appreciate your kind feedback. We look forward to seeing you again soon!
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