Churchill Living Bewertungen 

Churchill has now been managing Waterford Court for just on a year, it hasn’t been without problems due to them inheriting a culture that needed a lot of work. One year on we are now starting to see improvements, yes we still do not have a permanent lodge manager but from a personal point of view this has not been a significant problem as Paul King our Area Manager supported by Frank Keenan has ensured that if anything we are being provided with a better service than previously.
So just to say thank you and please keep up the good work, the last couple of months have felt like a breath of fresh air, hopefully our new Lodge Manager will ensure we can continue to rate Churchill Retirement highly.

Cooper lodge Frinton On Sea
My wife and I moved to our Churchill living apartment 5 years ago. The development consists of 40 self-contained apartments in a good location, just over 5 minutes’ walk to the seafront. A pharmacy, and a Doctors Surgery are also very close by, and Connaught Avenue, Frinton’s shopping street is also in walking distance. Frinton itself is a lovely place to live, and has just had good reports by Which magazine and also in a recent Times newspaper article.
The Owners have regular social activities arranged by the Social Committee such as Coffee Mornings, Keep Fit, Bingo, Quiz Nights and Knit and Natter, all are friendly here. People join in as little or as much as they want to. There is a lovely guest room for friends and relatives to stay when visiting.
Cooper Lodge has a lovely garden well maintained by some fantastic gardeners. Our windows are regularly cleaned on the outside, and the cleaners keep the owners lounge and communal areas spotless.

Andrews Lodge in Lymington. Visited and used the guest suite as our friends who are residents were getting married. The whole place was an absolute delight to be in. Ty n e guest suite was large and spacious with comfortable beds big fluffy towels with tea and coffee facilities. Our friends flat is delightful and they are very happy there. The lodge manager Jo was lovely nothing too much trouble and went above and beyond the call of duty to arrange our friends residents drinks in the lounge a few days before and then made all the cup cakes for the wedding.

In April, my Mum had a serious fall, cracking her ribs and cutting her head open. She pressed her emergency pendant several times but got no help as she wasn’t close enough to talk to Careline through the intercom. My Dad, who has advanced dementia, tried to talk to them but they ignored him. Eventually, in desperation, Dad dragged Mum to the intercom. They promised to send an ambulance immediately.
Luckily my sister arrived and she was also reassured an ambulance was on the way.
THEY SAT UP ALL NIGHT AND NO HELP CAME!
The next morning, my sister called 999 and an ambulance arrived in minutes.
Churchill have denied they did anything wrong!
This was meant to be a place of safety for my parents and it has been anything but.

My mum had a bad fall and pressed the Churchill provided careline emergency call. They called an ambulance but sent it to the wrong address because their records were not up-to-date. Then they cancelled the ambulance, failed to do wellness checks, called another ambulance, and then later failed to follow-up with my mum for several days.

After we complained their response contained misstatements about timing - including providing us with a log of calls that was not complete, lies about the home manager being on holiday and general obfuscation.

The care centre manager actually had the confidence to tell my sister that she "only looked after the building" and that the residents "weren't her problem."

We'd have moved my mum but the secondary market value for these properties means taking a huge haircut on the price. Sold at 400k, and now worth no more than 350k 3 years later. Only idiots build property that goes down in value.

Maggie at Paddock lodge, went above and beyond, making sure we hit a very tight deadline, and that the whole process of home exchange went smoothly and as painless as possible. Julie the lodge manager has also been very pleasant and helpful

Lockyer lodge Sidford
Stayed in guest suite as we did 2 years ago.
Lovely views of the fields from the well set out and very clean lounge area. There is a couple of book shelving units which are really nice.
The lodge manager Aziza was very friendly and helpful.
Bin room was very clean.very clean throughout the lodge.
The Byes walk to Sidmouth and back is very pleasant and scenic if you are fortunate to do it.
A bus stop right outside really helps for those wanting to go into Sidmouth it on the other side of the road to Honiton or Seaton.
The owners were very friendly that we met.
Still hoping that enough interest can be shown in starting a Book Club to get local authors in to talk to them.

I recently stayed in Atkins Lodge in their Guest Suite.
Beautiful arranged with a good size. The friendly Lodge manager Diana was very helpful explaining all details and making me feel very welcome.

We have recently completed our purchase of a flat in Churchill's lovely riverside development in the centre of Taunton, Riverain Lodge. The journey here, via our sale chain, has been down a long and often rough road. So it is just as well that Aimee Clist, Churchill's very able and tenacious representative, has been there to smooth out those bumps with intelligence and good humour. So, thank you Aimee: we believe we are going to be very happy here - and the good news for you is that you will now see us all the time!

The Lodge manager is very helpful and very pleasant and she's a diamond. There is nothing she can't help you with. She is very good at her job.

Lorraine made me feel very welcome from the first visit to the lodge. She was exceptionally helpful at all stages of the move. Once I arrived at my new home, the lodge manager Aimee helped me get settled and deal with any issues I had. The social calendar is very well organised and has helped me feel part of the community very quickly.

My parents are at Abbots Lodge in Canterbury. Both in their 90's and both determinedly independent.
I so appreciate the care and concern offered by their fellow residents as well as the manager (Mel) to help them through their day-to-day living experiences.

My wife and I moved from Cornwall to Riverain Lodge in Taunton on 28th May 2025. During previous viewing visits prior to our move, we were introduced to Helena, The Lodge Manager. Those moments helped quell any apprehension we may have had over our big move. The Lodge Manager would always be an important person in our future, and Helena's warm and friendly personality played an important part in our decision to make our future as residents of Riverain Lodge. Helena's presence and knowledge of the Lodge and Taunton, continue to help us adjust and settle. She is a gem!

Worthington Lodge in Hythe is exceptional due to the manager Liz who goes above and beyond her duties to help all the residents here.
She really is the heart of the community and cares about her residents. Regularly organising events and coffee mornings to get residents together
It is a lovely atmosphere here
The apartments are nice but plumbing leaves a lot to be desired as does the hot water system but it is in an excellent location near bus routes and shops with the sea and canal nearby for lovely walks
The car park is tiny but as the buses are outside it is not a problem
A very nice place to live.

I would like to say a special thank you to Michelle Hird the Lodge Manager at Gilbert Lodge Beeston. She has gone more than the extra mile for me during the last 10 months to help with settling my aunt into her new apartment and the trauma of her having to go into the local Care Home for respite care. Michelle is an excellent, caring Manager who deserves a 5plus star review. I would also like to thank Tracey Kent who enabled the purchase of the apartment to go through very smoothly and quickly and again she also went the extra mile to be helpful. Thank you both

We could not be more pleased about our experience in buying and moving into our excellent show apartment at Lewis Carroll Lodge, Cheltenham, Glos. Sales executive Abbie and manager Yan have been incredible in helping us to settle in and fellow apartment owners have been very welcoming and friendly. We would recommend Churchill Living to anyone.

We first viewed Beck Lodge just before Christmas 2024, when we met with Vivien and Lisa they made us feel at home and were very attentive to all our needs. We moved in late January and had no issues with the moving process, as the team were very efficient and helpful. Since being here we’ve continued to be well looked after by the whole site team, Sue has been excellent and make our family welcome when they visit. So far so good

I visited Peel Lodge with my parents as they are looking at moving to retirement living. Jackie was so helpful and kind, both during our initial contact and our tour of the Lodge. She was thorough in explaining all the options available and took the time to understand their needs and concerns. The lodge is beautiful and well maintained and the staff we came in to contact with were helpful, professional and welcoming.

Friendly helpful managers. Feel safe and secure. Great activities, excellent gardens. Ample parking, good selection of properties to buy or rent. Warm apartments and communal areas.

I was really impressed with my meeting with Andrea, based at Headley Lodge in Ashtead, she was so thorough with the way the scheme worked, very friendlyandprofessional.
Thank you Andrea