Absolutely brilliant service. Medication arrives next day without fail. I recently had a situation whereby my medication was going to be out of date before I would get to use it, I emailed them, items... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Got through to a human being straight away. Very professional, efficent and friendly and explained everything clearly. Excellent standard of customer service. My only issue was having paid for next da... Mehr ansehen
Unternehmen hat geantwortet
Always so easy. Quick to answer. Quick to sort. Can answer all questions. Brilliant. Takes all of 2 mins to sort and then medication arrives the next day. How good is that. Fab customer service.
Order HRT prescription quarterly. Really easy service - drop them an email, pay and receive meds next day. Very efficient, never a problem.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Kontaktinformationen
1 Hawthorn Park, LS14 1PQ, Leeds, Vereinigtes Königreich
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,7
Hervorragend
554 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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2nd prescription came 6 weeks late and…
2nd prescription came 6 weeks late and the 3rd a week later and the wrong dose and they sent these after doing a chargeback and emailing saying I no longer wanted to deal with the company. Ordered from dr franks who use cloud 9
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for taking the time to share your experience.
We’d like to clarify that CloudRx is the dispensing pharmacy only. We act strictly on instructions provided by the clinic and are not given any additional information regarding prescriptions, orders, or patient preferences.
We understand your concerns and will pass your feedback on to the clinic so they are aware of your experience.
— The CloudRx Team
Great
Very fast and efficient. Price is still too high though and that’s my only issue. Were is the discount for existing customers
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback.
We’re glad to hear that you found our service fast and efficient. We appreciate your honesty regarding pricing and understand that it’s an important consideration. While we don’t have a standard discount for existing customers at the moment, we always look for ways to provide value and will take your feedback on board.
We truly appreciate your continued support and hope to keep providing a reliable service for you.
— The CloudRx Team
Service is very quick and efficient.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for taking the time to share your experience.
We’re pleased to hear that you found our service both fast and efficient. Ensuring a smooth and reliable experience for our customers is very important to us, and we’re glad we could deliver.
— The CloudRx Team
Antwort von CloudRx
Thank you for your kind feedback.
We’re delighted to hear that you found our service easy to use and that our team provided excellent support. Your satisfaction is very important to us, and we’re pleased we could make the experience seamless.
— The CloudRx Team
Excellent quick service
Excellent quick service! No complaints & very happy with CloudRx.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your fantastic review.
We’re delighted to hear that you’re very happy with the service you received from CloudRx. Providing a quick and reliable experience is always our goal, so it’s wonderful to know we delivered.
We truly appreciate your support.
— The CloudRx Team
Antwort von CloudRx
Thank you for your feedback.
We’re delighted to hear you were happy with the quick delivery. Providing a fast and reliable service is very important to us, so we’re delighted that our service lived up to your expectations.
— The CloudRx Team
CloudRx staff are always so friendly…
CloudRx staff are always so friendly and helpful. Every purchase I have made has been handled seamlessly. Dispatch has been very prompt, I usually receive my order the next day. Very happy.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your lovely feedback.
We’re delighted to hear that you’ve found our team friendly and helpful, and that your orders have been handled seamlessly. It’s great to know that our prompt dispatch and next-day delivery have met your expectations.
Your feedback genuinely means a great deal to us, and we’re so pleased you’re happy with the service.
— The CloudRx Team
Fantastic
Fantastic. Never had an issue - delivery has always been next day when ordering before 3pm. Great customer service and exceptionally reliable.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your fantastic review.
We’re thrilled to hear that your deliveries have consistently arrived the next day when ordering before 3pm, and that you’ve found our customer service reliable and helpful. Providing a smooth, dependable service is exactly what we strive for, so your feedback truly means a great deal to us.
We really appreciate your continued trust and support.
— The CloudRx Team
CloudRx
Great company always reliable discrete packaging.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your wonderful feedback.
We’re delighted to hear that you’ve found our service reliable and that our discreet packaging met your expectations. Providing a dependable and confidential service is extremely important to us, so your kind words truly mean a lot to the entire team.
We really appreciate you taking the time to share your experience.
— The CloudRx Team
Mega helpful
Mega helpful and get back to you really quickly. I have used them on numerous occasions and whenever I have had a query they have been so helpful. Great experience.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience.
It means a lot to hear that you’ve found our team helpful and responsive whenever you’ve had a query. Providing clear support and prompt assistance is very important to us, so your comments are incredibly encouraging.
We’re grateful for your continued trust and look forward to supporting you again in the future. — The CloudRx Team
Amazing service, wouldn't go anywhere else …
Been using CloudRx for 6 months with no issues until royal mail was unable to deliver for 3 weeks in a row contacted Royal mail no response contacted CloudRx outstanding service kept me fully informed daily did there utmost toake sure it would get delivered even sent me copies of email between them and royal mail very impressed with there client concerns even suggested they would use another delivery company to make surey needs were met and also gave me credit for future purchase went above and beyond can't thank them enough amazing service
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your detailed feedback and for trusting CloudRx over the past six months. We sincerely apologise for the delivery delays you experienced — we completely understand how frustrating that must have been.
We’re really glad our team could keep you informed throughout, escalate the issue with Royal Mail, and ensure your needs were met. Your kind words about our efforts mean a lot, and we’re delighted you felt supported every step of the way. Thank you again for your patience and for taking the time to share your experience — it truly motivates our team to go above and beyond for all our customers.
— The CloudRx Team
Easy and efficient service
Easy and efficient service. Well informed customer service. Prompt delivery.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your review. We’re pleased you had a smooth, efficient experience and that your delivery was prompt. — The CloudRx Team
Sent wrong pen & was sorted within 1…
Sent wrong pen & was sorted within 1 day brilliant service
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback. We’re pleased we could sort the issue promptly and appreciate your patience. — The CloudRx Team
Excellent speedy service.
Had 2 prescriptions over the course of a week as the initial medication proved to be ineffective. Excellent service. Had online chats with a GP, and collected the prescription locally the first time. The second one was posted and arrived before noon the next day. Will definitely use again.
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for sharing your experience! We’re glad we could support you quickly when the first medication wasn’t suitable and that your second prescription arrived before noon the next day. We really appreciate your recommendation. — The CloudRx Team
Happy customer
This was in relation to an administrative issue. The company was very responsive and solved my problem immediately.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your feedback! We’re glad we could resolve the issue quickly and that you were happy with the support you received. We really appreciate you taking the time to share your experience. — The CloudRx Team
have been using cloudRx now for over…
I have been using cloudRx now for over 2years! They are absolutely amazing delivery is always so quick and is delivered when they say it is going to be, also delivered in perfect condition to me personally! Can’t fault this service one bit, well done cloudRx your doing a fab job👏👏👏
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you so much for your amazing feedback and for being with us for over two years! We’re delighted to hear that delivery has always been quick, reliable, and in perfect condition. Your kind words mean a great deal to the whole team — thank you for your continued trust and support. — The CloudRx Team
Antwort von CloudRx
Thank you for your feedback! We’re delighted to hear you were happy with our service. — The CloudRx Team
Cloud Rx…
Cloud Rx dispense on behalf of a private prescriptions service. The package arrived in less than 24 hours after I had been e mailed.
Arrived packed nicely in a box with an ice pack thst was still frozen. Can't ask any better .
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for your lovely feedback! We’re really pleased to hear your package arrived so quickly and in perfect condition. It’s great to know everything met your expectations — we truly appreciate you taking the time to share your experience. — The CloudRx Team
Can't get prescription unless stay in house all day and wait
As medication can't be picked up from a locker or a pick up point and cant be left with a neighbor or posted through the door it seems impossible to actually get the item unless I take a day off work and wait in the house for the 5 hr time slot. On contacting cloudx for 3rd time they said would try royal mail but still nothing . There needs to be a way a working person can get their prescriptions. Like picking up from a local pharmacy.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
We’re very sorry for the frustration and inconvenience this caused. We completely understand how difficult it is to wait in all day for a delivery, especially when you’re working, and we apologise that this wasn’t made easier for you.
We do have alternative courier options available with different delivery arrangements. When you next have a prescription, please contact our team and we’ll happily change the courier and record your delivery preferences to better suit your schedule.
Thank you for raising this with us — your feedback is genuinely appreciated and helps us improve our service. — The CloudRx Team
Incredibly efficient
Incredibly efficient, quick , polite , fast service and my post medication arrived the following day.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von CloudRx
Thank you for the great feedback! We’re so glad you had a smooth, fast experience and that your medication arrived promptly. — The CloudRx Team
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