Coffeeroast Co. Bewertungen 

155
•
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It took a couple of months waiting for my M47 classic grinder to arrive. But once it did it was more than worth the wait. I got it dialed in to my latest lite roast and it is brewing up some serious... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We ordered our coffee roaster new from Coffeeroast Co. and their customer service has been amazing. Flor, the customer service rep, was extremely responsive when our roaster fan malfunctioned only... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

paid $30 for an expedited rush/shipping fee and the item still didnt ship for almost a week - your shipping timelines and fees are ambiguous at best. I bought from you all because we needed this part... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was hard to find this coffee roaster in stock anywhere without a 3 month shipping delay. Coffeeroast Co shipped it much earlier than expected, PLUS sent a free coffee bean cooler too. Their price w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kaffeemaschinenlieferant
  2. auch in
  3. Coffeeshop
  4. Kaffeeautomat
  5. Kaffeegeschäft
  6. Kaffeegroßhändler
  7. Kaffeerösterei

Vom Unternehmen geschrieben

CoffeeRoast Co. is the place to find your next home coffee roaster. Our catalog of high quality coffee roasters will help you find exactly what you need. For over 2 years now we have been working diligently with the most well known names in coffee roasting so you can make the best decision for your investment in making your coffee at home. From growing or sourcing your own coffee beans, to finishing the pour over into that perfect cup of coffee, we understand the dedication and passion behind investing in your coffee. As the drink that starts your day and gives you the energy you need, why not make it an enjoyable experience as well? Even after placing an order with us we will make sure that what you receive will meet all your expectations. If you ever have any questions or run into any problems we will be there to help! A great cup of coffee is invaluable, let CoffeeRoast Co. help you find that perfect coffee roaster to help you explore the deep and rich flavor of coffee. Please feel free to contact us if you have any questions.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

155 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(155)

49 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Snail pace fulfillment and NO beans 🥵

I was deeply disappointed with my experience ordering from this vendor. Shipping was painfully slow—one of my two units arrived after an unreasonable delay, and the promised raw beans were nowhere to be found, despite being part of the advertised package. Looking back, I regret not exploring other options, whether from a different vendor, a competing product, or even a secondhand roaster from eBay. A quick search reveals how many people abandon home roasting, which explains the thriving used market—and highlights why this purchase feels like such a poor value. I’d strongly recommend looking elsewhere if you’re considering this product.

20. März 2025
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Hi! Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your experience. We completely understand how you feel. That’s definitely not the standard we aim to uphold.

Please know that we’re actively working to improve our logistics with our partners to prevent situations like this from happening again. Additionally, we’d like to clarify that eligibility for free green beans is outlined on our website.

We value your feedback and take it seriously, as it helps us improve for all our customers. We’re sorry we didn’t meet your expectations this time, but we hope to earn back your trust in the future.

Bewertet mit 5 von 5 Sternen

They delivered what they sold. Good products and good service.

I was skeptical about their offer. I called several time to confirm reliability. Finally, I ordered and paid the agreed upon price. After the time frame they gave for delivery, the roasting machine arrived and looks great.
They are really a straightforward company.
I gave Coffee roast Company Five Stars, and they deserve it.

28. Februar 2025
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your trust and for sharing your experience! We're glad we could meet your expectations and deliver as promised. If you ever need anything in the future, we're here to help. Enjoy your new roasting machine!

Bewertet mit 5 von 5 Sternen

Fast shipping and the machine was…

Fast shipping and the machine was incredibly well packaged.

30. Jänner 2025
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your kind words! We're glad our team could assist you and make your experience a great one. If you ever have more questions, we're always here to help. Enjoy your coffee roasting!

Bewertet mit 5 von 5 Sternen

Changed my coffee drinking habits

Changed my coffee drinking habits forever! Roasting my own beans has been a great learning experience and the Kaleido roaster is doing great work. Shipping took a little longer than expected, but once I got the box in hand, everything was great.

1. November 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

We're thrilled to hear that roasting your own beans has been such a great experience! The Kaleido roaster is an excellent choice, and we're glad it's serving you well. We appreciate your patience with the shipping, and if you ever need any assistance, we're happy to help. Enjoy your roasting journey!

Bewertet mit 4 von 5 Sternen

Good experience

I purchased the Sandbox Smart R1 Roaster and Bean Cooler. The order was shipped and delivered quickly despite being around the holidays. My purchase also came with 5 lbs of green coffee beans, but they did not arrive with the roaster and bean cooler. I reached out to inquire on when I would receive them and was informed they ship separately and would be updated with a tracking number. I did end up receiving the coffee beans a few days later but was never given a tracking number. My experience was really positive but I’m only giving 4 stars due to not getting the tracking number for the coffee beans and no email correspondence to inform me that they would arrive separately.

26. Dezember 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your feedback! We're glad to hear that you had a positive experience overall and that your order arrived quickly. We truly appreciate your input with tracking details, as it helps us improve our communication. If there's anything we can do to enhance your experience further, please don't hesitate to reach out. Enjoy your roasting!

Bewertet mit 5 von 5 Sternen

Lelit coffee accessories

Super easy, exactly the right things! safely packaged. Much appreciated.

13. November 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your kind words! Your appreciation means a lot to us! If you ever need anything else, we're here to help.

Bewertet mit 5 von 5 Sternen

Easy to use and makes great coffee

Easy to use and makes great coffee

11. Jänner 2025
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your feedback! We're thrilled to hear that you found our product user-friendly. Feel free to reach out should you have any questions.

Bewertet mit 5 von 5 Sternen

MRCC

Coffeeroast Co. were upfront and truthful about their product. Cost was very affordable. Venzia 2 Deluxe is an easy setup and easy to use. Takes up a lot less room than my other outdated roaster. We at Missouri River Coffee Company have been in business 6 years through thick and thin as some of you know how this business works, it has it's ups and downs. or should I say "darks and lites".Glad they were my choice.

28. Jänner 2025
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Hi there! Thank you for the kind review! We're thrilled to hear that the roaster worked well for you and that you found it easy to use. We appreciate your support!

Bewertet mit 3 von 5 Sternen

Be prepared to wait.

I had doubts about this unconventional company, but they did eventually get me the coffee grinder. I would recommend they use a different courier because for 3 weeks I felt this expensive order was simply in limbo. A most unpleasant experience and one I'm not likely to repeat. For her part Beverly was friendly and did her best.

26. November 2024
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your feedback and for giving us the opportunity to serve you. We’re glad to hear that you received your coffee grinder and appreciate your kind words.

We understand that the delivery time felt longer than expected. Unfortunately, during the peak holiday season, couriers can experience delays beyond our control. We truly appreciate your patience and understanding during this busy period.

Your suggestion about considering different courier options is greatly appreciated, and we’ll review it as we work to improve the delivery experience for our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you!

Bewertet mit 5 von 5 Sternen

Great Experience

My order was easy to place and came quickly. The Kinu coffee grinder is so extremely well built and living up to every expectation.

11. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Ordering Experience

I emailed with a question about ordering and received a prompt reply from Flor. She answered all my questions and was a great help to getting my order processed. From start to finish, ordering was efficient and quick.

15. Oktober 2024
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you so much for your feedback! We're thrilled to hear you had a seamless experience with us and that Flor could assist you promptly. Please feel free to reach out if you have any more questions!

Bewertet mit 5 von 5 Sternen

A very wide selection of coffee…

A very wide selection of coffee products and almost too unbelievable low pricing. It isn't easy to find the Commandante hand grinder but they had a great selection of colors, which I appreciated.

1. Oktober 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you so much for sharing your experience with us! We look forward to serving you again soon! Please feel free to reach out should you have any questions or need assistance.

Bewertet mit 5 von 5 Sternen

Great Experience with Fantastic Customer Support

I was in the market for a coffee roaster that is somewhat difficult to find in the US. The Sandbox Smart R2. There were only 2 authorized dealers in North America and I chose the one who had a slightly better price because after all, this was a higher priced item and who doesn't like a good deal. The ordering process on their website was easy to navigate and offered no unexpected surprises. My order #CRC-1721 was filled and shipped in a timely manner and I was provided with tracking information as soon as it was made available.
But the best part of the transaction was my email correspondence with one of their reps Beverly. She was quick to respond to my questions and was in contact with me every step of the way, including after the sale and during the shipping process. 31 emails between the two of us!
If you are in need of Coffee Roasting Equipment, Coffeeroast Co is definitely worth giving a look. Ask for Beverly, you won't be disappointed!

27. September 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you so much for your kind words! We're glad that Beverly assisted with your order promptly. Your feedback means a lot, and thank you for choosing CoffeeRoast Co.!

Bewertet mit 5 von 5 Sternen

Dealing with the CoffeeRoast Co

Dealing with the CoffeeRoast Co. guys was very satisfactory…. a representative (Beverly) replied & communicated quickly & thoroughly when my portafilter/tamper tool was accidentally left out of the ROK GC box by the manufacturer… isn’t it refreshing when you get a timely, caring reply to a problem? Great customer service 👏🏼☕️

24. September 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you so much for your kind words! We always strive to provide great customer service, and it’s wonderful to know it made a difference for you!

Bewertet mit 5 von 5 Sternen

5 star customer service

I ran into an issue with an espresso grinder that I wanted to purchase and Beverly in customer service was awesome and helped me work through my problem (CRC-1716).
I will be purchasing my coffee equipment from CoffeeRoast Co.

9. September 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for sharing your experience, Brandon! We're so glad to hear your positive experience with us. We truly appreciate your support and look forward to helping you with your coffee equipment purchase!

Bewertet mit 5 von 5 Sternen

I am new to the Espresso coffee world…

I am new to the Espresso coffee world and am excited to jump right in. I received my order from Coffeeroast Co. faster than I expected. I got everything to become a barista at home. I love everything! My order included the Edge Tamp mat, milk steaming pitcher, the deluxe wood set, etched pitcher, temper, milk steaming thermometer, machine cleaner, distributor and the espresso shot glasses. I have used a few of these items before so I am familiar with them but I am excited to own my very own. My husband is equally excited since we will be saving money from running to buy our coffee on the weekends. These products from CoffeeRoast Co. are great quality and I will be ordering more in the future!
My order #CRC-1696 and Beverly assisted me! She did a great job!

29. August 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you so much for sharing your excitement with us! We're thrilled to hear that you're diving into the world of espresso and that your experience with CoffeeRoast Co. has been a positive one. We look forward to serving you again in the future!

Bewertet mit 5 von 5 Sternen

Excelent service and communication

I buy a coffee roaster and works excellent, good communication and attention

19. Juli 2024
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for your purchase and your positive feedback! We're thrilled to hear that the coffee roaster is working excellently for you and that you had a good experience with our communication. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your coffee roasting!

Bewertet mit 5 von 5 Sternen

There was an out-of-stock part that I…

There was an out-of-stock part that I needed for my roaster. When I reached out to the company they sent me two replacements, it was really great customer service.

5. Juli 2024
Bewertung ohne vorherige Einladung
Coffeeroast Co.-Logo

Antwort von Coffeeroast Co.

Thank you for letting us know! We're thrilled to hear that the replacement parts resolved the issue and that you had a positive experience with our customer service. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr