Coshd Bewertungen 

384
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This is the second time I have bought a star trek uniform from this site and I have not been disappointed at all. I like the quality of the materials of the uniform and it is inexpensive. To tell... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I placed an order 1st August....received 10th September. Perfectly good costume but unfortunately arrived after the event I ordered it for so make sure you check...I did contact the company & receive... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I won a giveaway and got a sindel cosplay from mortal kombat overall it’s amazing the quality is great the order came faster then I expected All parts were very adjustable via buckles. it even came wi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The cosplay I recieved was absolutely amazing quality, shipping was much faster than expected too. The cosplay suited my size perfectly with little to no alterations needed. The wig was very thick an... Mehr ansehen

Unternehmensdetails

  1. Kostümgeschäft

Vom Unternehmen geschrieben

Coshd specialized in tailor made costume making, having been in this field for more than 8 years. The costumes from Coshd are all hand-made, this is the main difference between our costumes and other fancy dress and cheap mass products.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

384 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(384)

87 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Appalling experience

Appalling, ordered a costume and it was in a much poorer condition than advertised. Took two days to get a response from customer support and when I did they basically told me to go fk myself offering a “10% refund” if I sent it back and covered the return cost (£30+ when the product cost me almost £50)

NEVER PURCHASE FROM THIS SITE, PURELY A SCAM

2. Oktober 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, we didn't inquire about your order. If what you say is true, we will definitely take care of it for you. One more understanding, one less bad review, thanks!

Bewertet mit 1 von 5 Sternen

Don’t bother ordering

Don’t bother ordering. Paid for express delivery and no sign of it yet. Total waste of time and money

28. September 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, we have a lead time of about 7-15 working days for all costumes, except for the “Ready To Ship” costumes, which can be shipped within 24h. If you have any questions, please contact our customer service. More understanding, less bad comments, thanks!

Bewertet mit 5 von 5 Sternen

These are high quality costumes

These are high quality costumes. I order regularly as my daughter loves them. My daughter regularly checks the website for costumes. We are never disappointed.
The quality of the materials used.
The attention to detail.
The customer service.
It’s a small team endeavouring to meet every order. My daughter and I love it. Sizing is true. And the quality is the best I can find in costumes. We are never disappointed.

30. August 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 1 von 5 Sternen

Placed an Order on the 28th August and…

Placed an Order on the 28th August and haven’t heard anything about it. I’ve emailed two times now and have not got a response.

29. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Coshd

Hi, we have received only one email from you on 9.24 and have been working on it for you in a timely manner since we received it. We apologize for the inconvenience and your issue has now been resolved. More understanding and one less bad review, thanks!

Bewertet mit 1 von 5 Sternen

SCAM FROM CHINA!!!!

SCAM FROM CHINA!!!!
Do not buy from these scammers! They are not from UK as stated but from China! Taking 15days to get a wig without X2 full adult costumes costing over £140, emailed them & got a hardly readable email back saying “it sent” “be patient”! Contacting fraud via credit card to claim all my money back! T***S

8. September 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, we do ship from China, and the lead time for all costumes except “READY TO SHIP” products is usually 7-15 business days (Halloween costumes may take a little longer to prepare, so it's recommended to buy in advance). Sorry for the inconvenience, can you send me your order number?

Bewertet mit 1 von 5 Sternen

Ordered 2 costume a month ago paid…

Ordered 2 costume a month ago paid extra for fast shipping and still haven't been sent a tracking number, emailed them 10 days ago and was told it takes 10-15 days to process but no explanation why my order was taking longer,emailed them again yesterday but still waiting for a response

17. September 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, sorry for the inconvenience, here's the Halloween notice we posted: https://coshd.co.uk/pages/11
Costumes can take longer than usual to make during Halloween, and we apologize for making you wait so long. Can you send me your order number? We will expedite this order for you, thank you for your understanding.

Bewertet mit 5 von 5 Sternen

The product was perfect

The product was perfect, good quality I'm friend loved it 😁

22. August 2024
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 1 von 5 Sternen

Ordered two outfits in July paid the…

Ordered two outfits in July paid the extra £20 for quick delivery. No outfit two months later and no reply to emails sent

18. Juli 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, can you send me your order number? We will process it for you as soon as we receive it.

Bewertet mit 5 von 5 Sternen

Great outfit for the price

Great outfit for the price. It fits perfect 🙂
Quick deliver too

7. September 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 1 von 5 Sternen

Horrible customer service

Ordered a costume and even paid the extra £20 for quick shipping since i needed the costume for less than two weeks time. It has been almost a month and the tracking says it hasn’t even been shipped yet.

10. August 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, can you send me your order number? We will process it for you as soon as we receive it.

Bewertet mit 5 von 5 Sternen

👍🏼 Deadpool dog A+

👍🏼 arrived on time , well made.

22. August 2024
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 5 von 5 Sternen

High quality cosplay

I have the Ashe from Overwatch cosplay and wig from Coshd and it is BEAUTIFUL. It is well made, full of details, and high quality. I will repeat, for sure!

19. August 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 2 von 5 Sternen

mishandled dispatching

ordered a costume, boots and mask. the boots and costume fit well enough but the accessories were way oversized. to make things worse the mask I order with the costume never arrived.

20. August 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hi, can you send me your order number? We will process it for you as soon as we receive it.

Bewertet mit 5 von 5 Sternen

Amazing costume

Amazing costume. The quality is superb and it arrived really fast for a good price too. It fits great and is easy to adjust to my size if needed.

17. August 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 5 von 5 Sternen

Thought it would be too good to be true!

Staff were extremely helpful in ensuring I got my costume on time for my party. I originally purchased a costume on Amazon for £60, which was cheap material, broken and unwearable. This outfit for only £28 is absolutely amazing quality and denim. I love it so much thank you, it's too good to be true for the price! Will definitely be buying my costumes from here now on!

23. Juli 2024
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 5 von 5 Sternen

Great quality items for the price, quick delivery

Great quality items for the price, true to size and the images shown online. Very good delivery with items being dispatched the day after the order and received with a week of placing the order. The confirmation said 2-3 weeks (10-15 business days) for delivery so very happy with the quick delivery. First time using coshd UK and I don't think it'll be the last. Highly recommend

7. August 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Thank you very much for your support. You can send a screenshot of this review to our customer service and she will offer you £2 off your review, have a great day.

Bewertet mit 1 von 5 Sternen

Shockingly poor customer service

Parcel was never received.
I contacted Coshd but all they have provided me with is contact number for Royal Mail and a photo of the parcel in my front garden.
Customer service is very poor.

23. Juli 2024
Coshd-Logo

Antwort von Coshd

Hi, we're sorry for the inconvenience, we've sent you a picture of the costume signing off, please check back. Thank you for your understanding.

Bewertet mit 1 von 5 Sternen

Not the boots I was looking for

Hello there,
Although the Obi Wan costume came in the right size and on time, no issues with that.

The Boots however, different story altogether, the measurements I made for the boot size are completely different to what I recieved. I need those boots by early september and i'm stuck with boots that are too tight to wear!

I filed a complaint with them and they weren't very empathetic to my plight (Probably a Sith Lord).
Told me to sell it on Gumtree and eBay, which I cannot, being on benefits.
Their other solution was to return to sender for a refund for which I have to fork out the full shipping cost!
Or.. I keep the boots with my next purchase coming with a 15% off coupon, no thanks!

Reason I don't give it a 1 star is because the Robe and apparel came on time and fits perfect, the rest is down to their shoddy returns policy.

Never doing business with you again. Avoid this company, it is a wretched hive of scum and villiany, you must be cautious, If you don't want s product in the wrong size? Otherwise be prepared for a disturbance in the force, you'll have to get your wallet out and go through the stress of repackaging and waits at the post office. Or you are stuck with something that doesn't fit.
15% off my next product does't cut it if you're just going to put me through this again and take more of our money.
Your policies need to change to free returns. Thought you were an British company? Cause in the past I just sent back freepost and got my refund with no hard feelings and still did business.. Now? So uncivilised.

UPDATE: After several back and fourths with this company. They have made it clear that they will not pay for my shipping costs for this return. I was willing to perhaps add a more favourable review, may of been 2-3 stars, but at least i'd of notified customers that they were willing to help with delivery returns.

They will not and instead offered me coupons in exchange for a higher star review.. Are they allowed to legally do that? Feel like they've just tried to bribe me to keep quiet?

Rather than throw coupons at me, they could just sort themselves out and pay for the shipping. I am stuck with these boots that are 2-3 sizes too small.

My rating has been reduced from 2 to 1 star. Never doing business with you again and will tell everyone of my friends and family to avoid this company.
Don't care how many times you throw your policies at me, they're outdated and ridiculous. You've spoiled the costume party I was going to; be too late to get replacement boots. Got what you wanted, you took my money and fled!

Can't go bankrupt soon enough!! 😡

24. Juli 2024
Bewertung ohne vorherige Einladung
Coshd-Logo

Antwort von Coshd

Hello, we are sorry for the inconvenience. We have confirmed that the shoe size is correct. If you don't need the shoes you can return him and we provide a full refund for the shoes.
In addition, our return policy mentions that the buyer is responsible for the shipping cost, which is paid to the courier company and we do not charge any fee. Our shop description and FAQ mentions that we ship from China and our products are sold all over the country. You can check it out.
If you would like to keep the shoes, we are willing to offer you a certain discount, please consult with our customer service, thank you very much for your understanding.

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