I ordered 2 Hungarian Goose dwon feather pillows, one soft and one medium. the medium one was quite harder so i contacted Cuddledown and they quickly organised a refund and a re order for a soft pil... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This is my second purchase from Cuddledown and I will certainly be buying from them again. The quality of the linen bedding is superb.
Unternehmen hat geantwortet
Very prompt delivery and duvet lovely light and warm . I particularly picked cuddledown as their down is ethically sourced which I hope means not continually ripped from breast of captive live birds .... Mehr ansehen
Unternehmen hat geantwortet
Ordered a Canadian goose down soft king size pillow for me (front sleeper) and medium for husband (side sleeeper). We have both had wonderful nights sleep since they arrived! Mine is beautifully soft... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Cuddledown
Vom Unternehmen geschrieben
Shop truly fine bed products, all at wonderfully fair prices. We've carefully sourced the finest duvets, pillows and bedding, so you'll be nodding off into dreamland in no time!
Free delivery (UK, over £40) + free returns.
Free delivery (UK, over £40) + free returns.
Kontaktinformationen
Vereinigtes Königreich
- 020 8432 0737
- info@cuddledown.co.uk
- cuddledown.co.uk
4,6
Hervorragend
3162 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Product arrived on time and is of good…
Product arrived on time and is of good quality.
17. Juli 2025
Antwort von Cuddledown
Thanks for the great feedback! We're happy to hear your Duvet Storage Bags arrived on time and met your quality expectations.
We appreciate your support!
Nora - Customer Support
Outstanding best nights sleep ever
17. Juli 2025
Antwort von Cuddledown
Thank you so much for the fantastic review! We're thrilled to hear the Hungarian Goose Down Pillow gave you the best night’s sleep ever, that’s exactly what we aim for.
Wishing you many more nights of pure comfort and rest!
Eva - Customer Support
Easy to order online and prompt…
Easy to order online and prompt delivery of a quality product.
Would have been 5 stars but I feel the delivery charge was rather high.
15. Juli 2025
Antwort von Cuddledown
Thank you for your review. We're so pleased to hear you found the ordering process easy and were happy with the product and prompt delivery.
We completely understand your thoughts on the delivery charge. We base our delivery charge on the weight of the item/s, and can see that the Two-Day Delivery option was selected. We do our best to keep these costs as reasonable as possible, in-line with the costs from our delivery partners, and really appreciate your feedback.
Thanks again for your support!
Eva - Customer Support
Antwort von Cuddledown
Thank you for the fantastic review! We're so glad you’re loving the Edelweiss Hungarian Goose Down Duvet and that delivery was fast and efficient.
Enjoy the comfort!
Nora - Customer Support
Really pleased
Really pleased with my new mattress topper. Good quality cotton cover and fits the bed perfectly, though I haven’t washed it yet so am hoping it doesn’t shrink. Very cool and comfortable to sleep on. Good service and prompt delivery.
14. Juli 2025
Antwort von Cuddledown
Thank you for the lovely review! We're so pleased to hear you're happy with your new Pure Cotton Mattress Protector, especially the fit, comfort, and quality. It's great to know the service and delivery met your expectations too.
Eva - Customer Support
Antwort von Cuddledown
Thank you for your review!
We're delighted to hear that you're enjoying your Coolflow Dream Pillow and finding it extremely comfortable. Sleep comfort is what we’re all about, so it’s great to know it’s hitting the mark!
Eva - Customer Support
The small duvet bag is ideal for a 10.5…
The small duvet bag is ideal for a 10.5 tog duvet with plenty of space. It was reasonably priced and is decent quality. I think it will adequately store the duvet for some time. Delivery was not exorbitant and arrived when expected. Pleased with the purchase and would use Cuddledown again.
13. Juli 2025
Antwort von Cuddledown
Thank you so much for your kind review!
We're really pleased to hear that the small Duvet Storage Bag suited your 10.5 tog duvet perfectly and that you found it to be good value and quality. It's great to know delivery met your expectations too. We appreciate your support and look forward to welcoming you back to Cuddledown in the future!
Nora - Customer Support
Items as described
Items as described. Well packaged and delivered in good time. Just wished delivery guy had rung the bell to announce the delivery.
9. Juli 2025
Antwort von Cuddledown
Thank you for your review! We're glad to hear everything arrived as expected and on time. Sorry to hear the delivery driver didn’t ring the bell, we’ll be sure to pass this feedback on to help improve the service.
We hope to serve you again in the near future!
Nora - Customer Support
Good quality.
The pillows are very comfortable, our necks are not as stiff or achy since we had them.
9. Juli 2025
Antwort von Cuddledown
Thank you so much for your lovely review! We're thrilled to hear that the Coolflow Dream Pillows are making such a positive difference for your necks, that's exactly what we love to hear.
Wishing you many more restful nights ahead!
Nora - Customer Support
Absolutely beautiful bed linen
Absolutely beautiful bed linen . Would definitely buy a second .
7. Juli 2025
Antwort von Cuddledown
Thank you for the lovely review! We're so glad you’re happy with the bed linen, it’s great to hear you’d consider a second. We’d love to welcome you back anytime!
Nora - Customer Support
Easy to order no hassle good products…
Easy to order no hassle good products &prices fast delivery would recommend
7. Juli 2025
Antwort von Cuddledown
Thanks so much for your kind review! We're thrilled to hear you found the ordering process easy, the products and prices great, and the delivery fast. Your recommendation means a lot to us!
Nora - Customer Support
Antwort von Cuddledown
Thank you for your review! We hope you are enjoying your new Pure Cotton Mattress Protector, and hope to serve you again in the near future!
Nora - Customer Support
Antwort von Cuddledown
Thank you so much for your review! We're glad to hear the Duvet Storage Bag arrived promptly and in perfect condition. We really appreciate you taking the time to share your experience!
Nora - Customer Support
Antwort von Cuddledown
Thank you so much for your kind review! We’re delighted to hear that you’re pleased with the quality of our storage bags. If there’s anything else we can help with, or if you need more storage solutions in the future, we’re always here for you.
Nora - Customer Support
quality but expensive
quality, but expensive.
Helps with summer heat , but doesnt solve the problem .
2. Juli 2025
Antwort von Cuddledown
Thank you for taking the time to leave a review, we really appreciate your feedback.
We're glad to hear you're finding the Coolflow Dream Pillow to be of good quality and that it's helping with the summer heat, even if it hasn’t fully solved the issue for you. We understand that temperature regulation can be very personal, and we're always working to refine our products for maximum comfort.
Nora - Customer Support
Poor customer service and faulty goods
Patchy loss of pigment in Luna Stripe linen duvet cover, and poor customer service to address the issue.
27. Mai 2025
Lovely Bedding
We are pleased with our new Cotton Mattress Cover and Pillow Covers.
We don’t get as hot now and it feels much more comfortable. I would definitely recommend 👍🏼
23. Juni 2025
Antwort von Cuddledown
Thank you so much for your kind review! We're delighted to hear that your new Pure Cotton Mattress and Pillow Protectors have made a real difference in comfort and temperature. It’s great to know you’d recommend them, that means a lot to us!
Nora - Customer Support
Only their pillows
I've used their pillows for years now, they don't make my head sweat like others even in this hot weather were having, yes I've tried others and always go back to Cuddledown.
23. Juni 2025
Antwort von Cuddledown
Thank you so much for your lovely review! We're thrilled to hear that our pillows have been your go to for years, especially during this hot weather. It means a lot to know you've tried others but always come back to Cuddledown.
We really appreciate your continued support!
Nora - Customer Support
I didnt get what I ordered…
I bought and paid for 2 goose down pillows and on their website. When we received them they were feather & down. I spoke with a member of the company, they informed me I should have known they would have feather in them. So that was that. Now some weeks down the line they have continued be be rock hard and I have got to the point of disposing of them and buying what I want from another company. I dont know the exact date of purchase
2. Februar 2025
Bewertung ohne vorherige Einladung
Excellent service
Excellent service, reasonable price, fast delivery and comfy pillow as described. I sleep much better now :)
20. Juni 2025
Antwort von Cuddledown
Thank you so much for your lovely review! We're so pleased to hear you're sleeping better with the Coolflow Dream Pillow and that you were happy with the service, price, and delivery.
Your kind words mean a lot to us – sleep well! 😊
Eva - Customer Support
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