Cwpcompliance Bewertungen 383

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Bewertet mit 5 von 5 Sternen

I had an iron infusion today and I would like to thank everyone for treating me with such kindness, you made me feel at ease once the infusion started as I was extremely nervous. Everything went smoo... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I started with TSD Sustainable Change just over 4 weeks ago. I had been struggling with weight lose for quite some time. Tried various methods of dieting but not successful. Since joining, the suppor... Mehr ansehen

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Alex, thank you so much! When I couldn't afford the Sustainable Change subscription, you truly went above and beyond. Your commitment to helping women with weight struggles, and your mission to suppor... Mehr ansehen

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TSD is a life changer, it works. My coach, Kathryn, has encouraged and challenged me but knowing that there are so many experts available for help and advice in different areas means I’m in safe hands... Mehr ansehen

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4,5

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Bewertet mit 5 von 5 Sternen

Help me by giving me a free metabolic mastery course

Thanks to Alax and the team created a free Metabolic Mastery Course for me and others, which dive more into Weight loss strategies, mindset shifts, meal planning, behaviour change, time motivation, and sustainable fat loss hacks. I'm so grateful as it's all ready change my mindset,first playing uplifting music in the morning helped, doing the exercises has got me feeling better/good and the food planning and food planning and writing down my thoughts and goals also writing down my weight iv not wanted to know what it was, I do now and it's help me to pull myself into focus.im so grateful to you all thank you so much

7. Juni 2025
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Antwort von Cwpcompliance

HI Mrs G,

Thank you so much for your beautiful message.
It brings us so much joy to hear how the Metabolic Mastery Course has already started shifting your mindset and helping you feel better.
From the morning music to the exercises, to writing down your thoughts and goals, every step you’re taking is powerful.
It takes real courage to face the scale and use that as a moment to refocus, and we are so proud of you.
You’re doing the work, and we’re right here with you, every step of the way,
So grateful to have you in our community.

All the best,
Alex and the TSD Team

Bewertet mit 5 von 5 Sternen

Before I joined the Sport Dietician…

Before I joined the Sport Dietician (TSD) Sustainable Weight Loss Programne, I had been with WW for over 10 years and had lost weight with them but invariably put it back on, as soon as I went on holiday and I felt I was on a constant see-saw with my lowest weight gradually increasing over the years. At the age of 66 I was feeling my mobility reducing and I was keen to do something different to halt the decline and ensure I have many more years of active life ahead. When TSD popped up on Facebook, I was sceptical and didn’t take the plunge immediately, however following a holiday where I felt my physical limitations I decided to pursue it further and boy am I glad I did.
I am now in week 5 and have lost nearly 3 kg and several cm from my waist in particular, however it is the change in my mindset which is most marked. I now understand what I need to do to lose weight sustainably and have a personalised meal and exercise plan to help me towards my goals. The help from my coach Rab, mindset coach Jane and Alex’s morning lives has been invaluable, together with the recommended reading.
Yes the programme is not cheap and the information you receive initially on joining is a little overwhelming, however if you are prepared to give it a bit of extra time, particularly in the first 2 or 3 weeks, you will have all you need for successful and I believe sustainable weight loss.
The main difference I have found between TSD and WW is that I now know exactly what I personally need to do, rather than having a load of general information that I can pick and choose from to do my own thing eg I knew protein was important before but not how much I actually needed to eat daily.

8. Juni 2025
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Antwort von Cwpcompliance

HI Lynda,

Thank you so much for sharing your journey,
It means the world to hear how far you’ve come, especially after years of feeling stuck in that see-saw cycle.
At 66, choosing to take action and invest in your future health is nothing short of inspiring.
We’re so proud of the progress you’ve made already, not just in your body, but in your mindset.
That shift is everything, and it’s clear you’re now walking forward with clarity and confidence.
Huge credit to Rab, Jane, and the whole support team for being there with you every step.
And yes, we know it can feel like a lot at the start, but just like you said, once you settle in, everything clicks into place.
Thank you for trusting us, for showing up for yourself, and for believing in what’s possible.
We’re just getting started, and we’re right here with you.

All the best,
Alex and the TSD Team

Bewertet mit 5 von 5 Sternen

I’ve had so much support from the…

I’ve had so much support from the sports dietitian. I’ve received free programmes to follow and had access to materials via email and on social media platforms. Thank you for everything. So understanding & thoughtful

7. Juni 2025
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Antwort von Cwpcompliance

Hi Je,

Thank you so much for your kind words.
It means the world to know the support and resources have made a difference.
We’re truly grateful to have you in our community.
Everything we share comes from a place of care and belief in your journey.
Thank you for your trust, your strength, and your lovely message.
We’re with you every step of the way.

All the best,
Alex and the TSD Team.







Bewertet mit 5 von 5 Sternen

Professional help to achieve my goals.

Professional help to achieve my goals.
At first i was apprehensive. I’ve tried every other diet on the market- WW, slimming world, low carb, keto, Noom, the list goes on. I had got to the point where I had no clue what to eat, and I had become so obsessed with food that I felt overwhelmed choosing what to eat each day. Since 18 I have gained and lost the weight 4 times. Going from size 16 to a size 10 and back again over and over was really soul destroying. I would get to a healthy weight and feel amazing, but then take the foot off the gas and rebound.
Before I found TSD I was trying to lose weight on my own and was trying intermittent fasting which was working well for my husband. He was losing weight easily and i was static. I was ok with waiting to eat, but in the evening I was starving and would binge to feel better about not losing weight. Anything i tried to do on my own (or even with support) was never sustainable and if I hadn’t seen results in 8 weeks I would give up. This time it’s been different. I felt confident in TDS because Alex is a registered Dietitian, that professional registration means that I can feel secure in my investment, and that’s what it is, an investment in me. I’ve spend thousands of pounds in the past on diets, cars, holidays, and always had good health, i run marathons and keep fit, but my weight has always been an issue. I am willing to back myself financially to reach my targets and to have a better life. I have been working daily with my coach Eoin and he has kept me focussing on the bigger picture. He has helped me with a meal plan, but to be honest we’ve adapted the old meals I had so that it is achievable for life for me. I eat what I enjoy, i look forward to my meals and I’ve never had that before on any of the other diets, they all felt restrictive and then i would binge. I now know how to balance my week to still enjoy social occasions and odd meals off plan. But even the on plan is just my normal meals. My weight was getting me down, and although I am a confident person, it used to bug me that I should be able to lose weight, i thought i had the knowledge, but i was being to critical. Starting by being grateful for what i can do has been how i have progressed. As a perfectionist. TSD has taught me that it’s just about being a little better than yesterday, and the goal with binge eating is not to stop it but reduce, reduce, reduce. It’s gone from 3-4 times a week to twice a month now and will continue to reduce.
So far I am 4KG down and clothes are fitting better. I started in March 25 and am proving to myself that I can be consistent.
For anyone who isn’t sure I’d say listen to the free morning lives on the sustainable change Facebook page, Alex’s enthusiasm is infectious and he really cares, as do the whole team. It is an investment, but it’s the best one you’ll ever make.
It was time for me to put myself first because as a nurse, I am always prioritising others and that’s built into my nature. I realised that I need to be nourishing me and loving myself as much as I love others.
My time in TSD, which is still relatively short, has already had a massive impact on my family. Especially my daughter, who without being asked or told has been adding salad/veg to her packed lunch for school and evening meals! Her life won’t be plagued by weight worries because I’m making the change for us all.
Thanks TSD and especially Eoin

7. Juni 2025
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Antwort von Cwpcompliance

Holly, thank you so much for sharing this, and for trusting us with your story. Reading your journey brought a real sense of gratitude to our whole team, because what you have described is exactly why we built TSD in the first place.

It takes courage to try again after so many cycles of frustration and burnout, and it is clear how much thought and energy you have put into making this change for good. You are right, this is an investment, but the kind that pays off every single day when you feel more in control, more at peace, and more aligned with the life you want to live.

Your honesty about binge eating, perfectionism, and feeling overwhelmed will speak to so many women who feel the same but haven’t found the words yet. And to hear that your daughter is now picking up on these changes and modelling them without pressure or fear, that is powerful beyond words.

Eoin is buzzing after reading this, and I am just so proud of the work you are doing together. We are all with you every step, and we cannot wait to see what the next chapter brings.

With all our support and admiration,
Alex and the TSD Team

Bewertet mit 1 von 5 Sternen

Questionable free offer

After struggling for a few years now with my weight & health since going through & coming out of menopause, I saw advert for free help around menopause weight gain& health implications for women of a certain age . I was then contacted by this person who asked me lots of questions around weight & health of myself & goals, I really thought they cared about my problems & my journey going forward, then he asked if he could schedule in a chat over the phone one to one which I was about to agree to but something at that point did not sit right with me so I started looking into the website & himself & found that it is like every other fitness & diet site play on the vulnerable desperate people who are struggling with weight & their bodies & health.its really just a scam! reel you in as a free offer then want to charge you not just hundreds of pounds actually thousands
People like this should be ashamed!!

6. Juni 2025
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Antwort von Cwpcompliance

Thank you so much for sharing how you felt, Susan, and I am really sorry that your experience left you feeling misled or disappointed. That is never what we want for anyone who reaches out to us. Our intention with every message, call, or offer is to connect with women who have been overlooked for far too long and are genuinely ready for change.

We do offer free resources and support to raise awareness around the real health implications of menopause and weight gain, not as a trick, but as a starting point. For women who want deeper support, yes, we have a structured program that includes one to one coaching and a full team of dietitians, psychologists, and trainers. It is a significant investment, but one that reflects the depth of care.

We are not here to shame, scare, or pressure. The investment to work with us is dependent on what the person needs, with the vast majority of our clients paying 225 a month for 3 to 6 months. We are here to serve, and we only ever invite someone to join if we truly believe it is right for them. I fully respect your decision to walk away and trust your gut, but please know that our hearts are in the right place. We will continue showing up for the women who need us and are ready to take that step.

Wishing you nothing but health and strength ahead,
The CWP Compliance Team

Bewertet mit 5 von 5 Sternen

The free resources are great

I contacted the sport dietician today in the hope I could have some help to reach my goals. Unfortunately due to multiple disabilities I’m not in a financial position to afford the monthly subscription course but Alex gave me access to courses and resources for free because he is committed to helping people reach their healthy goals.
The courses are in depth, full of a range of information and I’m looking forward to seeing how well it all works.
If you are struggling it’s worth contacting Alex tsd, I did find discussing my goals and how my daily life impacts my diet & lifestyle interesting (and supportive).

6. Juni 2025
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Antwort von Cwpcompliance

Rachel, thank you so much for your kind words, and for taking the time to share your experience. It means a lot to us that you reached out with honesty and openness about your situation.

We believe that support should not only be for those in a position to invest financially, but for anyone who is ready to take a step toward better health. I am really glad you are finding the free resources helpful, and that the conversation gave you some insight and encouragement.

You deserve to feel supported, understood, and empowered, no matter the circumstances. We are here for you, cheering you on, and always just a message away.

With care and belief in you,
Alex and the TSD Team

Bewertet mit 2 von 5 Sternen

Telephone/ sales chat

I have just finished a long chat where I discussed my weight issues the whys and wherefore as to why I am where I am. It was a deep delve and I have come away enlightened and know that I need to learn to put myself first more which I will endeavour to do. The programme sounds good being holistic and with a one to one coach and I am sure it works well for most people. However I came away feeling that my self worth is low because when asked if I felt it would be for me yes I did but the cost at present for me was just not possible. The offer of a partial scholarship still made it unattainable £1800 as a pensioner and certainly do not want to start any payment plan. It would be better if they were upfront about the cost which would mean that my time and there’s would not be wasted.

6. Juni 2025
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Antwort von Cwpcompliance

Thank you so much for taking the time to share your thoughts, and I truly appreciate your openness and honesty during the conversation. I am really glad that something in that call helped you reflect and feel more empowered to start putting yourself first, because that matters more than anything.

We never want anyone to walk away feeling less than or undervalued, and I am genuinely sorry that the conversation left you feeling that way. That is not what we are about. The truth is, we put everything into building a programme that is deep, personalised, and truly supportive, and it does come with a significant investment. That is why we also try to offer partial scholarships where we can, especially for women who we feel would benefit but may not be in a position to fully invest.

I hear you on being clearer about the cost up front, and that is feedback we will take on board. The reason we have a conversation first is because it allows us to really understand someone’s needs, and we only ever make an offer if we believe we can truly help. That said, your time matters, and so does your financial reality.

We are rooting for you, and whether or not you ever work with us, we hope you continue to back yourself and move forward with strength and self care.

With care,
The CWP Compliance Team

Bewertet mit 5 von 5 Sternen

More than a weight loss package

I was very dubious at first, I’d seen lots of Facebook adverts and comments and claims about weight-loss.

Now, I know this area of work - I’m a PT with my own clients - but even coaches need coaches and after I’d had a look at the free pages and reviews I decided to sign up to get a call about the 12 week programme.

The on-boarding guy was pleasant, supportive and courteous. I signed up for 12 weeks and found that this is more than just a weight loss package - it’s a personal development package.

After the 12 weeks I knew I wanted to signup for more, I was feeling a lot better about myself and the support from coaches, psychologists, trainers and physios is amazing. Yes, its not cheap but cost out all of those resources and you’d be looking at more money, a lot more money to get them all behind you.

The accountability on a weekly basis is also very useful to keep you on track. Yes there’s an app where your exercises and nutrition and other resources are but you can contact your coach when needed and the support from others in the programme is amazing.

This programme has made me feel so much better about me and has pushed me to get back to the gym to exercising well (previously I focussed on my own clients and not myself!) and eating well.

5. Juni 2025
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Antwort von Cwpcompliance

Michelle, thank you so much for this thoughtful and honest message. It means the world to us coming from someone who lives and breathes this work. You are absolutely right, even coaches need coaches, and it takes real self-awareness and humility to reach out for support when your focus is usually on helping others.

We are so glad you saw early on that this is not just about weight loss. It is about real personal growth, building confidence, and creating habits that last. Your words about the team mean a lot, because every one of our coaches, psychologists, and physios genuinely care and work together to make this experience feel human and complete.

Thank you for trusting us, and for showing up for yourself as much as you do for your clients. You are an inspiration to others on this path, and we are proud to be a small part of your journey.

With gratitude and support,
Alex and the TSD Team

Bewertet mit 5 von 5 Sternen

Losing weight and becoming healthier, physically and mentally with TSD.


Before I came across Alex and TSD I was at my all time heaviest and nothing I had tried was getting rid of the menopause weight gain. I was having problems with my knees and general movements but couldn't stick to regular gym visits. I have spent a lot of money on memberships to different gyms, apps and skimming clubs. I was miserable, had no self esteem and no confidence that I would ever get back to the way I was. I just couldn't stick with anything. I have 2 very young grandchildren and another on the way and want to be an active part of their lives but felt useless as I couldn't even get down on the floor with them, and if I did I couldn't get up.

In the first 4 weeks of being on the TSD programme I lost 4 kilos and am regularly joining in live workouts. I have more energy, stronger knees, more flexibility and the confidence that I will keep to my goals and am aiming for much more in the near future. I had a bit of a wobble when I was really busy the other week and I couldn't always stick to the plan. I spoke with my coach and he gave me great tips and made me feel better. The meal suggestions and excersizes are tailored to your needs and have alternatives if you cannot do them for any reason. I love their use of you do you. I got a call from the psychologist who looks into your relationship with food, activity and any other aspects of your life you are concerned about and she gave me strategies to help to put me first and address the root cause of some issues. I was then right back on track and now if I want a treat or don't stick to the plan I forgive myself and make up for it elsewhere.

Honestly, if you are thinking of joining up but still unsure, I would 100% recommend it. There is a whole team of wrap around support available to you all the time and a fabulously supportive online community (the inner circle) that are there to celebrate your wins and encourage you if you wobble.

With the prospect of 3 grandchildren under 3 by mid July, I knew I needed to do something to ensure that I could enjoy my time with them and live long enough to see them grow. I spend most of my life running around supporting others and putting everyone but me first but thanks to the motivational talks and sessions, I can see why I need to put me first. It's like they say, put your Oxygen mask on first or you will not be able to help anyone when you drop. I no longer feel bad if I have to say no to someone so that I can attend a live workout or support session. I'm loving the new me and looking forward to being an even better version of me in the future

4. Juni 2025
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Antwort von Cwpcompliance

Hi Karen,

Thank you so much for this. Honestly, reading your words gave me chills. This is exactly why we do what we do.

You didn’t just share a story about weight loss. You shared what it means to feel like yourself again. To move better, to feel stronger, to believe in yourself, and to finally have hope that sticks. That shift—from feeling stuck and frustrated to feeling proud and motivated, that’s everything..

What really stood out to me was how open you were about the hard stuff. The knees, the low confidence, the moment you felt like you couldn’t keep going. And then how you reached out, asked for help, and kept moving forward. That’s courage. That’s real growth. And I’m so proud of you for not giving up on yourself.

I also love that you mentioned “you do you”. That’s one of the most important things we say here, and you’re living proof of what it really means. Progress over perfection, always. We meet people where they are, and you’ve shown exactly how powerful that approach can be.

It means so much to have you in the Inner Circle. And your grandkids are lucky. They’ve got a strong, determined, loving role model in their corner, and they’re going to see what it looks like to take care of yourself while still being there for everyone else.

Thank you for trusting us, and for letting others see what’s possible through your journey. We’re with you all the way, Karen!

All the best,
Alex and the TSD Team








Bewertet mit 5 von 5 Sternen

My experience since joining The Sports…

My experience since joining The Sports Dlietician Sustainable Weight loss programme has been a mix of emotions. At first an overwhelming amount of information, but as the weeks have progressed things are slotting into place.
From diet and menu advice to training programmes and psychological advice the whole team are exceptional. Information i have given to my coach Fran has been listened to and acted on. I cannot thank him enough for his help and support and listening to my constant questions.
Th Inner Circle Facebook group is a constant source of support , ( I have experienced this first hand following an injury).
Live exercise classes with Mish are a joy and entertaining 👏.
Alex's live talks in the morning are Inspirational and set me up for the day ahead.
I am looking forward to a long and healthy life ahead thanks to TSD . I would highly recommend joining to anyone struggling to lose weight and cope with stress in general.
Thank you TSD

2. Juni 2025
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Antwort von Cwpcompliance

Hi Mandy,

Thank you for sharing your experience. I’m glad to hear that over time things have started to feel more manageable and that Fran has been such a great support for you.

It’s wonderful that the Inner Circle and Mish’s live classes have been helpful and enjoyable. Alex’s morning talks are designed to inspire and motivate, so I’m happy they set you up well for the day.

We’re proud to be part of your journey to better health and wellbeing. Thank you for recommending TSD and for trusting us to support you.

All the best,
Alex and the TSD Team








Bewertet mit 4 von 5 Sternen

Sustainable weight loss

Before I started TSD my weight was increasing or static and I wasn’t happy with how I looked. As soon as I signed up, Andy was by my side to guide me with what I needed to do and when I should do it! Andy is very knowledgeable about sports related injuries and could give me advice on how to rehab this.

A quote that resonates with me ‘Better is enough!!!’ As long as I am better than I was yesterday I am doing well!! And not to be too down on myself- if I have a wobble that is ok!! I don’t need to be down about it for the next few days/ week and undo all my hard work!

I am achieving sustained weight loss - slow gradual weight loss and I can start to physically see changes!! I am getting stronger and able to lift heavier weights during my workouts.

I would say to someone who is nervous about starting just go for it!! There will always be hurdles and obstacles in the way and if you don’t do this to help
Yourself no one else will help you!!

I am putting myself first for my happiness!! I want to lead a happy and healthy life for my children and I want to be around for much longer with them! I want to be the best version of myself!

2. Juni 2025
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Antwort von Cwpcompliance

Hi Victoria,

Thank you for sharing your journey. I love hearing how Andy has been there guiding you every step of the way. “Better is enough” is such a powerful mindset, and it’s great to see you embracing it fully.

Slow and steady wins the race, and your focus on sustainable progress and self-compassion really shines through. Celebrating those wins and forgiving yourself during wobbles is exactly what this is all about.

You’re doing an amazing job putting yourself first and creating the life you want for you and your children. Keep going, and remember we’re here cheering you on every step of the way, Victoria!

All the best,
Alex and the TSD Team

Bewertet mit 4 von 5 Sternen

This is a sustainable weight loss programme with many added extras…

I like many struggled with menopause weight gain and although I regularly exercised and managed to stop putting on weight I wanted to lose the weight I had put on. I knew I needed some help and guidance so I asked for help and invested in myself. TSD promised 1 to 1 support and a programme which was sensible based on nutrition, resistance training, moving more, and mindset coaching. It does just that and I have lost weight, my clothes fit better, I feel fitter, healthier and stronger. I have also learnt a lot of other useful techniques including the benefits of a gratitude journal, a good morning routine to start the day and mindfulness.

At the start of the programme you do get sent huge amounts of information to digest and it does feel overwhelming but I was advised to start with small steps and build up. That’s what I did. You are provided with meal plans, exercise plans and the support of a coach. My coach Fra is supportive and gently guides me in the right direction. He is always encouraging, provides sound advice and is mindful that as someone who works full time I only have so many hours in my day and can only do so much.

There are regular videos on mindset, overcoming procrastination, building confidence and other key issues plus self help books. Mish does lovely online keep fit sessions. Alex runs a morning session Monday to Thursday for 30 minutes on a whole range of topics although I could do with him condensing it to 10 minutes as some of us have to go to work! You are encouraged to join the face book group and post on it. It is full of ladies who have made amazing transformations and who are very supportive of one another, sharing useful tips and their ups and downs. It is your choice how involved you get but I find it quite inspiring.

I feel Alex does genuinely care about helping people and he has gathered a fantastic team of professionals to help with all aspects of life including fitness coaches, nutritionist, doctors, psychologists, behavioural specialists, sleep experts, menopause expert and physiotherapist. But most of these are not available until people sign up to the Elite Platinum Plan.

It is a bit hard sell to sign up and I can understand that people feel pressurised by the phone call from Alex to sign up. I felt that myself, but sometimes you just have to put your big girl pants on and take a chance. If you don’t do something nothing will change. I did take that chance and do not regret it. However a bit more transparency and a little less hard sell tactics would have made me feel a bit more comfortable with it all. The programme works and speaks for itself.

I have learnt so much more than just how to lose weight and would recommend this to anyone who genuinely wants to change their life for the better.

2. Juni 2025
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Antwort von Cwpcompliance

Hi K,

Thank you for sharing your honest experience. I’m glad you found the support and guidance you needed to make real changes. It’s great to hear how you’re feeling fitter, stronger, and healthier, and that you’ve found value in the mindset coaching and routines.

I appreciate your honesty about the information overload at the start and how you managed it by taking small steps. That’s exactly the approach we encourage, and it’s wonderful to see it working for you.

Fra is a fantastic coach, and I’m happy he’s been such a positive support for you. I’ll take note about the length of the morning sessions. Thanks for the feedback.

It means a lot to hear you feel cared for by the team we’ve built. Transparency and feeling comfortable with the sign-up process are really important, and your feedback will help us improve.

Thank you for trusting the process and for recommending the programme to others who want to make a positive change.


All the best,
Alex and the TSD Team

Bewertet mit 5 von 5 Sternen

Probably the best investment in you that you can make

This weight loss and improved wellbeing service is highly effective and although it is virtual it is highly structured and personalised. The support from the founder Alex Neilan is superb and he is one of the most authentic, motivational PTs I’ve seen. He clearly genuinely cares about the clients and wants them to find the process an enjoyable and rewarding experience. My coach is excellent, attentive and knowledgeable and the whole approach is based on positive psychology. Lots of new things to learn, coaching videos to watch and recommendations for books to read. A real plus point is the weight loss facebook page where clients can meet each other to offer support and to share their own experiences of weight loss. It’s a lot of work, and you need to invest time and money, but if you engage with it and follow the programme you will learn skills to help you live your best life ever. It’s not an unreasonable financial investment for the level of personal coaching and care you receive. Probably the best decision you can make for your wellbeing and self care is to engage in this programme. I really commend it.

1. Juni 2025
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Antwort von Cwpcompliance

Hi Jayne,

Thank you so much for this kind and thoughtful message.

It means a lot to hear how supported you feel by your coach and by the structure of the program. I’m especially grateful for your words about the personal attention, the videos, the mindset work, and the Inner Circle.

You’re right, it is an investment, in time and in energy, but you’ve shown what’s possible when someone truly engages with it.

We’re lucky to have you in the community and so proud of the effort you continue to put in.

Thank you again, Jayne!

All the best,
Alex and the TSD Team

Bewertet mit 1 von 5 Sternen

Dogmatic, expensive and disappointing

I have no doubt that this programme may work for some, but beware there is significant pressure to enrol from first contact. You are made to feel ‘special’ they even say they don’t take everyone (hence the apparent high success rate). and as soon as you pay (which surprise surprise is less if you pay in a lump sum!!!) you are bombarded with e-mails putting pressure on you to read this, watch these videos etc and sign the agreement.

The agreement, if you read it carefully, says that you waive your right to a cooling off period because allegedly you are receiving a ‘personal service’ which is exempt from the cooling off regulations.

The only way to stand any chance of a refund is if you don’t lose weight AND have followed absolutely EVERYTHING asked of you, watched all the video’s, done the worksheets, all your training sessions, engaged with the Facebook communities…. to name a few !!!!!

The app used allows you to log your food and it works out calories etc, but the majority of the foods are US brands, so they have clearly just ‘branded’ a US app. My PT had never heard of the ZOE app, a far superior food logging app, which was surprising for someone who was apparently a nutritional expert.

There is HUGE pressure to engage in the Facebook groups and contribute and to watch Alex’s live sessions which are most days.

You are constantly bombarded with e-mail messages and have to upload all your fitness sessions onto the app, as well as complete a review sheet every week, which also encourages you to refer others.

You are also, as part of the agreement required to raise issues/concerns direct with them… which I did and am still awaiting a reply to a number of issues I raised.

I repeat this clearly works for some people, if you feel you need extreme motivation which I feel bordered on bullying.

All that said the PT assigned to me, who was based in Ireland was lovely and really tried his best to help get around some of my frustrations, but in the end I could no long stand what I felt was almost a ‘cult’ like culture from the founder Alex.

I’m not really bothered if they write some saccharine reply to this post.. They have had since the end of March to respond. I’m still receiving daily automated e-mails, 81 so far and counting, even though I asked to be removed from the list!!!

8th August - in spite of the response I received which aimed to be conciliatory, Sustainable Change attempted to get my post removed as deflamatory !!! And it was temporarily removed by Trustpilot, I have today received confirmation that Trustpilot see no issue and will be reposting this. I wonder how many others who are giving low ratings are being removed in this way? A process I feel is very underhanded and another attempt at bullying.

31. Mai 2025
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Antwort von Cwpcompliance

Hi Ms. Taylor,

Thanks for taking the time to share all of this. I know it probably wasn’t easy to write, and I really do appreciate you being so open, even when it’s tough to hear. It’s clear this experience didn’t land the way we intended, and I’m truly sorry it left you feeling this way. That’s never what we want.

There are a few things I’d love to clarify, not to dismiss your feelings at all, but just to be transparent and hopefully give some context.

Our program is built to be different on purpose. It’s not a typical sign up and hope for the best setup. It’s personal, it’s hands-on, and it’s built for people who are ready for a big shift in their life. That’s also why we’re really selective about who we work with. We don’t enrol everyone, not to create pressure, but because we only want to bring people in if we genuinely believe we can help them succeed. I get how that can feel like a push, especially early on, and I’m sorry if it came across that way.

We do pack a lot into the program. The emails, videos, live sessions, reflections, they’re all designed to help people stay connected and supported. But if that ever felt like too much, that’s on us. The goal is to uplift, not overwhelm, and I hear you on that.

The agreement you mentioned, we are clear from day one that this is a personalised service. A lot of work and planning goes into every client’s journey even before it begins, which is why the waiver is in place and why the refund policy is based on both outcome and effort. But if that ever felt unclear or one-sided, then we missed the mark, and I’m really sorry.

It means a lot to me that your PT from Ireland made a positive impact during a frustrating time. I’ll be sure to pass that on to him, and I know he’ll really appreciate hearing it.

As for the “cult” comment, I want you to know I hear that too. I understand how the level of care, consistency, and presence from me and the team might come across a certain way depending on expectations. But I want to be really clear, everything we do is rooted in care. We show up the way we do because we genuinely want people to feel better, stronger, and more confident. That’s the heart of this program and always will be.

On the email side, thank you for flagging it. You should not still be receiving messages, and I’ve already asked our team to take care of that straight away. You’ll hear from us directly to confirm it’s sorted.

We’re also following up on the concerns you raised with us previously, because you deserve to be heard and responded to. This isn’t a copy and paste message. It’s from me, someone who genuinely cares and wants to get this right.

Wishing you all the best moving forward,
The CWP Compliance Team

Bewertet mit 5 von 5 Sternen

TSD help make Magic happen! And at my time of life, who’d have thought …..

Alex Neilan is a tremendously knowledgeable, inspirational, genuine and dedicated person both professionally and personally. I was a tad anxious whether TSD ( the sports dietician) could and would help me to find myself again after many traumatic experiences that I’d had over a long period of time. I put my faith in Alex after our first online meeting for various balanced reasons and I did my research, as it’s a lot of money to invest in myself. I cannot express just how happy I am that I became part of this incredible team.
For me, losing weight accrued through stress and menopause wasn’t my main aim. I wanted to feel vitality again. I had lost my spark, my way, accepted ‘my lot’. I wanted to be as healthy in mind, body and spirit as I could be. I wanted to inspire and actively participate with my family and grandchildren, for them to know ‘the old me’ rather than the person I had become with no ‘umph’! I wanted to learn about my body and how to care for it in the last third of my life so I could stay as independent as long as possible.
The TSD family is just that. There is a wide team of experts in their field, physiotherapist, counsellors, nutritionists, well-being coaches from many different disciplines who form a supportive and informative backbone with weekly online sessions and 1:1 if needed. Alex himself gives half hour mindset change sessions each morning with endless tips to inform and help keep you on track. Your personal coach is there to steer you through your journey, your partner, to help set your goals in your fitness programme, help you achieve your own goals, and to hold you to account when needed. Then there’s the Inner Circle of other people like yourself who give positive support and share their own experiences, thoughts, feelings and tips too, as life can be anything but plan sailing at times, so you never feel alone, you’re carried along by the example others set.
Of course, it’s not easy, only you can put the work in, only you can take out of TSD what you need to achieve. But the partnership between yourself and the TSD family keeps you on your journey to major and fundamental lifestyle and mindset changes. You’ll find yourself taking part in things you’d never have believed! Plus losing weight as a bonus. The magic does actually happen- join and find out- and that’s worth its weight in gold. Having completed my first Tough Mudder ( look it up) with TSD this month, I proudly put my medal round my neck as I dropped in to see my grandkids. Their immediate reaction was ‘Wow Grandma, you’ve won a medal, well done!’ Magic Indeed! One lighter, fitter and so much happier lady.
Thanks Alex and my amazing coach Rab, and to everyone in our TSD family.

31. Mai 2025
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Antwort von Cwpcompliance

Hi Clare,

Thank you so much for this beautiful message

Reading your words is a reminder of exactly why we do what we do.

You didn’t just share a story of weight loss, you shared a story of rediscovery, of reclaiming your spark, your vitality, and your joy.

The way you spoke about your family, your goals, and your experience with the whole TSD team gave me goosebumps.

It’s clear how much heart you’ve poured into this, and we feel honoured to be on the journey with you

You’re right, it isn’t always easy, but your commitment and your mindset have carried you to a place where real transformation is happening.

And that Tough Mudder moment, with your grandkids, that’s the kind of magic that stays with you forever.

We’re so proud of you, and so grateful to have you as part of the TSD family.

All the best,
Alex and the TSD Team

Bewertet mit 4 von 5 Sternen

No nonsense weight loss programme that works

I signed up as I had been trying for a long time to lose weight on my own but kept yoyoing. This programme has been great as its holistic approach works on mindset as well as nutrition and exercise. It is loaded with practical tips too, that are easy to understand and apply. They do bombard you with stuff at the beginning of the programme, which even as a confident person I found overwhelming, so must be really hard if you are struggling to start off with. Also it was sold to me on the basis that I would get 1:1 support from a whole team of specialists such as physios, but I have now been told that only happens if you go onto their elite programme. Nonetheless, I would recommend this programme. It works. And my personal coach Emma is great.

31. Mai 2025
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Antwort von Cwpcompliance

Hi Srabani,

Thank you for your honest feedback. I’m glad to hear the holistic approach is working well for you and that Emma has been a great support.

I appreciate your honesty about the volume of information at the start. We want to help people feel supported, not overwhelmed, so that’s something we will keep working on.

Regarding the specialist support, I’m sorry if that wasn’t clear from the beginning. We do offer extra support on the elite programme, but your coach is always there to guide you.

Thank you for recommending the programme and for sticking with it. We’re here to help you every step of the way.

All the best,
Alex and the TSD Team

Bewertet mit 5 von 5 Sternen

It was amazing to be given the course for free

I cannot believe that I have been given the course for free. I am so impressed with how I have been treated. I was asked questions related to my weight, activity levels and that i did not have the resouces to pay as I am retired and have problems with long term conditions the material I have been given free is amazing. I am looking forward to learning more from the material I have been sent

30. Mai 2025
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Antwort von Cwpcompliance

Hi Denise,

Thank you so much for sharing this

We are so glad to hear that the experience has been positive for you

It means a lot to know that the support and resources have made a difference already

You are absolutely deserving of this opportunity, and we’re excited for you to keep exploring everything that’s ahead

We believe in your journey, and we’re here cheering you on every step of the way

You’ve got this, and we’re with you, Denise!

All the best,
Alex and the TSD team

Bewertet mit 5 von 5 Sternen

Gaining Health and Happiness

I didn’t even realise how unfit I was and was resigned to being the size I was because I had tried so many other things over the years to battle the weight which didn’t work long term. In just three months I now make healthy food choices and prioritise my exercise and self development over everything else. I have lost 15kg and my blood pressure is now in the normal range. I am a better version of myself with every day that passes, and with help from the TSD team, especially Kathryn, my coach. The recommended reading has given me a totally different perspective on just about everything! This all means everyone around me gets me at my best, especially my toddler grandson. Highly recommend the 12 week program and super delighted to have joined the 2 year Elite Platinum as I am learning so much in the zoom classes about mind and body that I never knew. Excited for what is next …

28. Mai 2025
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Antwort von Cwpcompliance

Hi Mrs. A

Thank you so much for sharing this

What an incredible shift you have made in such a short space of time, fifteen kilos down improved blood pressure and most importantly a whole new level of energy and perspective that is lifting every part of your life

The fact that your grandson now gets the best version of you says everything that is the kind of ripple effect we dream of creating when one person chooses to invest in their health and happiness the impact extends to everyone around them

Your words about prioritising exercise and self development really hit home. It is so easy to put those things last but you made the brave decision to put them first and you are reaping the rewards

Huge shoutout to Kathryn as well. She will be so proud to know how much her guidance and support have meant to you, and I am thrilled that you are now part of our Elite Platinum group. Those classes truly open doors to deeper understanding and long term change.

We are so glad you trusted us with this journey and we cannot wait to see what the next chapter holds for you, Mrs.A.

All the best,
Alex and The TSD Team

Bewertet mit 5 von 5 Sternen

The passion from Alex to start off with…

The passion from Alex to start off with , then all the people who work within tsd have the same mentality , the app , the inner circle the lives everything that goes with it , it is not just about weight loss it’s about your mindset , not just to that but life in general , it’s an overall experience , since I joined around 7 months ago I now have things in place that are part of my routine that I absolutely love , getting up earlier , exercise , drinking more water , vitamins , protein , resistance training , my body is so much more toned the last holiday I felt more confident , I was scared to invest in myself but it is 1 of the best things I have done and I have 16 months left on the programme to reach my goal for my mental and physical health and for my daughter

28. Mai 2025
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Antwort von Cwpcompliance

Hi Joanne,

Thank you so much for this.

Your words capture exactly what we aim to create at TSD, a full experience that supports not just weight loss but real, lasting life change.

I love how you described the passion starting with me and flowing through the entire team. That means everything to us.

It is incredible to hear how much has shifted in just seven months. From earlier mornings to exercise, hydration, nutrition, resistance training, and most importantly, the confidence you felt on holiday.

That is the kind of change that cannot be measured just on a scale. It is in how you carry yourself, how you feel day to day, and the energy you bring into your life and your family.

Your commitment to your health, for yourself and for your daughter, is something truly powerful.

We are so glad you said yes to yourself. And we will be with you every step of the way for the next sixteen months and beyond.

All the best,
Alex and The TSD Team

Bewertet mit 4 von 5 Sternen

So much more than just a weight loss programme …

Thesportsdietician (TSD) appeared on my Instagram feed at a time when I was coming to terms with menopausal weight gain and the reality that I was inching into the next clothing size. I started to believe I’d have to settle for wearing long-sleeved tops forever to hide my flabby arms and that decreased flexibility was just part of aging. In my mid-fifties, I felt like I was already becoming an “older lady”—and worse, an invisible one. This wasn’t okay with me, so I took the leap and clicked the link.

The initial call with Alex did feel a bit pushy—he has a way of steering the conversation toward signing up rather than first listening to what you have to say. However, it was ultimately my decision to join the program, and I can honestly say I’m so glad I did. Over the past year, I’ve learned so much—not just about losing weight sustainably, but about my body and mindset as well.

In addition to the meal plans and exercise programs provided by your personal coach, there are almost daily sessions from the TSD team of experts on various topics. These sessions cover everything from psychology and physiotherapy to mindset coaching and menopause expertise, and you can attend them live or watch them back at your leisure. Initially, it can feel completely overwhelming, and I do think there’s room for improvement in how newbies are introduced to the program. However, you quickly learn to filter what’s most relevant to you. The best part is, there’s really no excuse for struggling—because all the help and support you could possibly need is right there at your fingertips. You just have to step up and ask for it.

Not being a big social media user, it took me a while to join the private Facebook group—but how I wish I had done so sooner! You are never alone on this journey because this wonderful family of women encourages and supports one another, sharing their ups and downs. It’s been such a game-changer for me, to see and feel the camaraderie and connection with others on the same path.

I’ll admit, it’s an investment—quite an expensive one, in fact. But I made the decision to invest in myself and my future, and it’s been absolutely worth it.

My first coach moved on to a new job, and I was reassigned to David. He’s absolutely brilliant—we communicate weekly via WhatsApp, and he keeps me grounded and on track with straight talk, good humor, and heaps of encouragement.

I was introduced to resistance training, and now I understand just how vital it is—not only for weight loss but for building strength and muscle mass, and maintaining mobility as we age. I might not be as slim as I was in my twenties, but my body is ten times stronger and more flexible than it ever was before!

Beyond fitness, I’ve learned how my own thoughts and behaviors were holding me back from reaching my goals. I’ve picked up invaluable strategies for overcoming these mental hurdles—like being kinder to myself, believing in my own potential, and the power of practicing gratitude.

This program has been more than just a fitness journey; it’s been about reclaiming my health, confidence, and self-belief. I’m so grateful I took that first step.

27. Mai 2025
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Antwort von Cwpcompliance

Hi Tracey,

What an absolutely heartfelt and powerful reflection. Thank you so much for taking the time to share this.

Reading this, I’m genuinely moved. Your words reflect so much of what we pour our heart into at TSD: helping women not just reshape their bodies, but reconnect with their strength, confidence, and vitality at any age.

You touched on something so real that many go through silently: the emotional weight of aging, the quiet self-doubt, the urge to shrink into the background. And yet, you chose something different. You chose to step forward to invest in yourself, to rise above that internal narrative, and to reclaim what’s rightfully yours. That’s what inspires us most.

I want to acknowledge a couple of things you pointed out. First, your comment about the initial call I appreciate your honesty. We’re always trying to strike the right balance between providing information and creating a space for people to share their story. That feedback helps us get better, and it matters.

Second, I hear you on the onboarding process. You’re right. It can feel like drinking from a firehose at first. We’re constantly refining how we welcome and guide new members so that they feel supported, not overwhelmed. Your insight adds real value to that mission.

And I just want to say, David will be absolutely thrilled to hear your shoutout. He truly cares deeply about every person he works with, and it sounds like that connection has been incredibly meaningful for you.

You’ve done the work. You’ve faced the doubts. And now, you’re lifting heavier, moving freer, and showing up with the kind of energy that inspires others. That’s exactly what this program was designed to do not just change bodies, but transform lives. And you’re proof of that.

Thank you again for being such a vibrant part of our community. We’re so proud of you, and we’re here, always, for every next step in your journey.

All the best,
Alex and The TSD Team

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